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Welcome Center Jobs in Michigan (NOW HIRING)

ymcadetroit

Member Experience Director

Southgate, MI · On-site

Oversee the Welcome Center and work closely with the Welcome Center team to train, coach, educate, and support, resulting in both excellent service delivery and a high-quality staff experience.

ymcadetroit

Member Experience Director

Southgate, MI · On-site

Oversee the Welcome Center and work closely with the Welcome Center team to train, coach, educate, and support, resulting in both excellent service delivery and a high-quality staff experience.

Ozone House Inc

Youth Peer Specialist

Ypsilanti, MI

$15.75 - $20.25/hr

Outreach Coordinator or Welcome Coordinator ESSENTIAL JOB FUNCTIONS * Engage and with youth in a manner that builds trust. * Meet young people where they are--on the bus, at the drop-in center, or in ...

Oak Street Health

Welcome Coordinator

Roseville, MI · On-site

$17 - $28.46/hr

Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to ...

CVS Health

Welcome Coordinator

Roseville, MI

$17 - $28.46/hr

Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to ...

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How much do welcome center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for welcome center in Michigan is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $16.68 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a welcome center staff member?

Welcome Center staff are responsible for greeting and assisting guests, answering phones, providing information about services or facilities, and managing check-ins or registrations. They often handle administrative tasks such as maintaining visitor logs, processing paperwork, and coordinating with other departments to ensure a smooth guest experience. Collaboration is key, as Welcome Center staff work closely with security, housekeeping, or event teams to address guest needs promptly. This role requires multitasking in a fast-paced environment while maintaining a welcoming and professional demeanor at all times.

What is a welcome center?

A Welcome Center job typically involves greeting visitors, providing information, and assisting with inquiries to ensure a positive first impression. Employees in this role may work in various settings such as universities, community centers, or businesses, helping guests with directions, registration, and general support. Strong communication and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive in the welcome center position, and why are they important?

To thrive as a Welcome Center professional, you need strong customer service, interpersonal, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and basic office equipment is frequently required. Outstanding verbal communication, patience, and a friendly, approachable attitude help set candidates apart. These skills and qualities are critical for creating positive first impressions, efficiently assisting visitors, and supporting smooth facility operations.

What are popular job titles related to Welcome Center jobs in Michigan? For Welcome Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Welcome Center jobs in Michigan look for? The top searched job categories for Welcome Center jobs in Michigan are:
Welcome Center jobs near you
Infographic showing various Welcome Center job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,694 per year, or $14.8 per hour.

Admissions and Welcome Center Coordinator

Schoolcraft College

Livonia, MI • On-site

$22.86 - $35.71/hr

Full-time

Posted 10 days ago

Schoolcraft College rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

23rd of 616 rated colleges and universities

Job description

Posting Details
Posting Detail Information
Posting Number
SFA722P
Open Date
07/28/2026
Close Date
08/11/2026
Open Until Filled
No
Special Instructions to Applicants
Position Information
Job Title
Admissions and Welcome Center Coordinator
Status
Full Time
FTE
1.0
Classification Title
Classified Grade C
Job Summary
The Admissions and Welcome Center Coordinator serves as a key member of the Admissions Leadership Team, working in close collaboration with the Director of Admissions and Assistant Director to support the successful operation of the Admissions and Welcome Center. This position provides operational oversight of front-of-house services, supports the delivery of exceptional customer service, and helps ensure a welcoming and student-centered experience for prospective and current students. Working closely with the entire Admissions and Welcome Center team, along with other campus-wide departments, the coordinator helps ensure efficient operations, effective project management, continuous process improvement, and the achievement of departmental enrollment and student engagement goals.
Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.
Required Qualifications
  1. Bachelor's degree.
  2. Two (2) years of customer service related experience.
  3. Experience coordinating or managing operations in an office environment.
  4. Ability to foster a cooperative work environment and an attitude of service among staff.
  5. Effective oral and written communication skills.
  6. Ability to multi-task in a fast paced environment.
  7. Proficiency with Microsoft Office.

Preferred Qualifications
Physical Demands
Schoolcraft College is an AA/EEO Employer.
  • In-Person: This position requires the employee to be onsite at Schoolcraft College.
  • Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision and the ability to adjust focus.
  • Noise Level: The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Hours
M-F 8am-5pm / additional hours may be required
Salary
Pay range is $22.86-$35.71 per hour
Job Duties
Job Duty Name
1
Description of Job Duty
Provides operational leadership for Welcome Center and front-of-house operations, ensuring efficient workflows, consistent service standards, and a welcoming experience for prospective and current students.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
2
Description of Job Duty
Supervises Welcome Center staff and student employees, including hiring, onboarding, training, scheduling, and day-to-day coordination of work assignments.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
3
Description of Job Duty
Develops, maintains, and regularly updates departmental procedures, training materials, and operational documentation to ensure continuity, consistency, and compliance with established practices.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
4
Description of Job Duty
Assists in the planning, promotion, logistics, and execution of admissions-related events, campus tours, and other recruitment and engagement activities.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
5
Description of Job Duty
Manages departmental operational calendars, project timelines, and key milestones; monitors progress and coordinates activities to support successful completion of departmental initiatives and strategic priorities.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
6
Description of Job Duty
Supports the Director of Admissions and Assistant Director with the implementation of new programs, projects, operational improvements, and other departmental initiatives.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
7
Description of Job Duty
Supports the Director with project management to include preparing reports, correspondence, presentations, and scheduling meetings.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
8
Description of Job Duty
Oversees administrative and operational functions of the office, including management of recruitment materials, event resources, maintaining annual budget, and designated technology systems. The coordinator will serve as a CRM expert and will provide documentation and training as new functions evolve.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
9
Description of Job Duty
Performs other duties as assigned.
Essential Duty?
Yes
Percentage Of Time

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