Job Summary:
Weights & Biases is a pioneering company focused on AI technology and tools. The Solutions Architect will manage complex customer deployments across various cloud environments, ensuring performance and scalability while engaging with customers to facilitate the adoption of machine learning solutions.
Responsibilities:
• Managing complex customer deployments across AWS, GCP, Azure, and on-prem environments.
• Partnering directly with customer engineering teams to provision and monitor services.
• Debugging and resolving infrastructure issues.
• Ensuring performance and scalability using SRE best practices.
• Blending hands-on technical problem-solving with customer-facing engagement, including technical discussions, demos, workshops, and enablement content creation.
• Working closely with Sales Engineering, Field Engineering, Support, and Product to drive adoption and influence product roadmap based on customer feedback.
Qualifications:
Required:
• Proven track record of systematically diagnosing and resolving infrastructure issues
• Experience in a customer-facing technical role
• Expertise in Docker, Kubernetes, Helm charts, networking, and cloud-managed services (e.g., MySQL, Object Stores)
• Strong fundamentals in Infrastructure as Code (IaC), preferably Terraform
• Proficiency with at least one cloud platform (AWS, GCP, Azure); experience across multiple platforms is a plus
• Strong Linux/Unix command line experience
• Basic proficiency in Python and familiarity with ML workflows or tools
Preferred:
• Deep proficiency in Kubernetes design patterns, including Operators
• Familiarity with data engineering and MLOps tooling
• Experience as an educator or facilitator for technical training sessions, workshops, or demos
• SaaS, web service, or distributed systems operations experience
Company:
Weights & Biases is a developer-first MLOps platform that builds machine learning performance visualization tools. It is a sub-organization of CoreWeave. Founded in 2017, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.