Salary: $46,800.00 - $68,191.79 Annually
Location : Plymouth, MN
Job Type: Full-time
Job Number: 26DOCCR749TF042
Department: Community Corrections and Rehabilitation
Division: ACF Men's Section
Opening Date: 07/22/2026
Closing Date: 8/3/2026 11:59 PM Central
Description
Make a positive impact during a difficult transition for clients entering our Adult Correctional Facility (ACF). Join us as a Public Safety Records Clerk where you will be handling system inquiries. Our central intake unit at the ACF operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a good attitude, strong customer service skills, and work well under pressure in varying environments.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a
$500 referral bonus. For more information visit
Find us
here at upcoming career fairs!
Location and hours:
This position is located at the Adult Correctional Facility - Men's Section at 1145 Shenandoah Lane Plymouth, Minnesota, 55447. This position is subject to 8-hour shifts that include: days, evenings, nights, and occasional weekends. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered for this position. Shift and weekend differential are paid for qualifying hours. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About this position type:
This is a full-time, benefit earning position.
This position is internally classified as a Public Safety Records Clerk.
Click to view the job classification specification.
In this position, you will:
- Validate and process active warrants, maintain warrant system, and issue departmental warrants.
- Utilize Minnesota Court Information System (MNCIS), Bureau of Criminal Apprehension (BCA) Portals, Predatory Offender Registration (POR), and other applications to perform inquiries.
- Access and use other data systems for tracking and client management of sentencing.
- Respond to requests for information from the public, court orders, and other criminal justice agencies in accordance with Minnesota Data Practices requirements.
Need to have:
- One of the following:
- Two or more years of office clerical experience.
- 18 months or more of office clerical experience and completion of the
- Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.
- The ability to obtain a State of Minnesota Criminal Justice Information Systems (CJIS) certification within 12 months.
- Note: you must be 21 years or older to work at the Adult Correctional Facility.
Nice to have:
- Experience:
- Working in a law enforcement, corrections, or institutional setting in a related support staff position.
- Providing face-to-face or telephone customer service to diverse clients.
- Navigating multiple computer applications simultaneously in order to provide exceptional customer service.
- Ability to:
- Work in a team setting as a team member with a mix of professional staff and residents.
- Work in a fast-paced environment; handle stress and work well under pressure.
- Respect and maintain confidentiality of records and private data.
- Build and maintain rapport with clients, staff, and other professionals, law enforcement agencies, and the public.
- Organizational skills and the ability to prioritize work and meet deadlines with accuracy and attention to detail.
- Advanced skill in working with Microsoft Office applications, Criminal Justice Information Systems (CJIS), Minnesota Government Access (MGA), keyboarding, data entry, and use of the internet and intranet.
About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based on an assessment of education and experience.
Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.
In addition, Under Minn. Stat. 144.445, subd. 2, an applicant or employee commissioned at the Hennepin County correctional facilities (Juvenile Detention Center and Adult Corrections Facility) are required to undergo tuberculosis (TB) testing.
If you have any questions, please contact:
Talent Acquisition Division
Hennepin County Human Resources Department
612-348-7855
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
- Meaningful work
- Public service
- Competitive pay
- Work-life balance
- Generous benefits
- Opportunities to grow
- Commitment to your success
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
This position is located at the Adult Correctional Facility - Men's Section at 1145 Shenandoah Lane Plymouth, Minnesota, 55447. This position is subject to 8-hour shifts that include: days, evenings, nights, and occasional weekends. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered for this position. Shift and weekend differential are paid for qualifying hours.
New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
Are you able and willing to meet these requirements?
02
Are you currently certified or do you have the ability to obtain a State of Minnesota Criminal Justice Information Systems (CJIS) certification within 12 months of employment?
03
Select from the choices below the option(s) that best describes your office clerical experience and/or education. Check all that apply.
- I have two years or more of office clerical experience
- I have 18 months of office clerical experience and completed the Office Specialist Pathway Training program
- I have a combination of education (3 semester credits = 1 month) and experience to equal two years
- None of the above
04
List any post-high school education you have completed. Indicate the school(s) you attended, your major area(s) of specialization, and the number of credits completed, or degree(s) earned. If you do not have post-high school education, type "None" in the space provided.
05
How many full-time equivalent years of office clerical experience do you have?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more
06
Describe your office clerical experience, referencing jobs listed on your resume/application. If you do not have this experience, type "None" in the space provided.
07
How many years of experience do you have working in a law enforcement, corrections, or institutional setting in a related support staff position?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
08
Describe your experience working in law enforcement, corrections, or institutional setting in a related support staff position, referencing jobs listed on your resume/application. If you do not have this experience, type "None" in the space provided.
09
How many years of experience do you have providing in-person or over the phone customer service to diverse clients?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
10
Describe your experience providing in-person or over the phone customer service to diverse clients, referencing jobs listed on your resume/application. If you do not have this experience, type "None" in the space provided.
11
How many years of work experience do you have navigating multiple computer applications simultaneously to provide exceptional customer service?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
12
Describe your experience navigating multiple computer applications simultaneously to provide exceptional customer service, referencing jobs listed on your resume/application. If you do not have this experience, type "None" in the space provided.
13
Which of the following computer applications have you utilized in a work setting? Check all that apply.
- Community Supervision and Treatment System (CSTS) statewide database
- Criminal Justice Information Systems (CJIS)
- Internet Explorer or other web browsers
- Internet search engines
- Microsoft Outlook or other email programs
- Microsoft Word or other word processing programs
- Minnesota Court Information System (MNCIS)
- Minnesota Government Access (MGA)
- SharePoint
- None of the above
14
Describe your experience utilizing the computer applications selected in the question above, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided
15
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
- College or university (job board, career services, or instructor)
- Community or nonprofit organization (counselor, job board, etc.)
- Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources)
- Friend or family member that is not a Hennepin County employee
- Hennepin County job notification emails
- Indeed.com
- Job fair or networking event
- LinkedIn
- Print advertisement (flyer, postcard, billboard, transit ad, etc.)
- Professional association (ASCE, APWA, ISACA, etc.)
- Social media (Handshake, Facebook, X, Instagram, etc.)
- hennepin.jobs or governmentjobs.com
16
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
Required Question