ZipRecruiter

Log In

1

Weekend Ticketmaster Jobs in Connecticut (NOW HIRING)

Livenation

Upsell Crew Member

Hartford, CT · On-site

$12 - $16/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... Flexible Schedule - this position is part time and seasonal, requiring evening and weekend hours.

All JobsTicketmaster JobsWeekend Ticketmaster JobsWeekend Ticketmaster Jobs in Connecticut

Weekend Ticketmaster information

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What is a Weekend Ticketmaster?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.

What are the most commonly searched types of Ticketmaster jobs in Connecticut?

The most popular types of Ticketmaster jobs in Connecticut are:

What are popular job titles related to Weekend Ticketmaster jobs in Connecticut?

For Weekend Ticketmaster jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Weekend Ticketmaster jobs in Connecticut look for?

The top searched job categories for Weekend Ticketmaster jobs in Connecticut are:

Weekend Ticketmaster jobs near you

Upsell Crew Member

Live Nation Entertainment, Inc.

Hartford, CT • On-site

$12 - $16/hr

Part-time

Re-posted 17 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment

Job description

Job Summary:
Who Are We?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
Are you organized, passionate about ancillary sales and music, love to spend time in our venues in the summer, detail oriented, and in love with concert data and metrics? If so, this is the Live Nation position for you. This position is part time, seasonal.
Job Functions:
  • Establish consistent guidelines and application thereof of all venue upsells that generate revenue: Lawn Chair Rentals, Blanket Sales, Non-Artist Merch, Reserved Lawn, Fast Lane, VIP Club Upgrades, Future Ticket Sales, and other upsell revenue.
  • Creatively find new revenue streams for the amphitheater.
  • Assist the General Manager on marketing, pricing strategies, and revenue management for each concert.
  • Develop, implement and train team on experiential sales techniques to drive revenue.
  • Communicate with other department heads to ensure that all departments are informed of venue upsell details.
  • Use technologies and applications such as Parkhub and Salesdeck for point of sale stations.
  • Plan and review best practices with Operations Manager and General Manager as shows play off.
  • Meet and debrief with the Operations Manager and General Manager after each show.

Qualifications:
  • Business acumen
  • Data-driven / metrics-driven
  • Ability to adapt to an ever changing environment
  • Love of being in our venue, with our Band Members
  • Ability to delegate, follow up, and relate to staff as well as guests in a positive effective manner.
  • Skilled in interpersonal communication, organizational concepts and financial knowledge.
  • Experience working in concert industry is preferred.
  • On Site knowledge of venue products and revenue opportunities a plus
  • Ability to walk and stand for long period of time.
  • Ability to lift and carry objects up to 35 pounds.
  • Flexible Schedule - this position is part time and seasonal, requiring evening and weekend hours.
  • High school diploma required.

What Live Nation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply