ZipRecruiter

Log In

2

Weekend Remote Email Support Jobs in Texas (NOW HIRING)

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

... Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST *Some weekend ... online case, phone, email, chat, etc. for questions of a technical nature. This role will ...

TEEMA GROUP

Staff Accountant - 100% Remote

Houston, TX · Remote

$30 - $35/hr

Support annual budgeting and monthly budget-to-actual variance analysis * Maintain accurate ... Flexibility for occasional overtime, evenings, or weekends during month-end or high-volume periods ...

Etech

As a Customer Support Specialist, Chat and Email, you'll be on the front lines supporting customers while helping improve the way we serve them every day. Provide Exceptional Customer Support ...

Papco

Trip Support Specialist II

Webster, TX · On-site +1

$15.75 - $21.25/hr

Webster, TX (Remote) Schedule: Rotating shifts including days, nights, weekends, and holidays At ... Participate in the operations communication rotation, managing incoming calls, emails, and ...

previous page

Showing results 41-60

All JobsEmail Support JobsWeekend Remote Email Support JobsWeekend Remote Email Support Jobs in Texas

Weekend Remote Email Support information

What is the difference between Weekend Remote Email Support vs Weekend Remote Customer Service Representative?

AspectWeekend Remote Email SupportWeekend Remote Customer Service Representative
CredentialsBasic computer skills, customer service experienceSimilar credentials, often including communication skills
Work EnvironmentPrimarily email communication, remote setupRemote, may include phone and chat support
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and hospitality
Search & Comparison IntentFocus on email-based support rolesBroader customer support roles including phone/chat

Weekend Remote Email Support involves handling customer inquiries mainly via email, requiring strong written communication skills. In contrast, Weekend Remote Customer Service Representatives often manage multiple channels like phone, chat, and email. Both roles are remote, require customer service experience, and are common in various industries. The key difference lies in the communication channels used and the scope of interaction.

What are popular job titles related to Weekend Remote Email Support jobs in Texas?

For Weekend Remote Email Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Email Support jobs in Texas look for?

The top searched job categories for Weekend Remote Email Support jobs in Texas are:

What cities in Texas are hiring for Weekend Remote Email Support jobs?

Cities in Texas with the most Weekend Remote Email Support job openings:

Weekend Remote Email Support jobs near you
Infographic showing various Weekend Remote Email Support job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Technical Support Analyst

Austin, TX • On-site, Remote

Corporation Service Company
1 - 5K employees
Learn more about Corporation Service Companyexternal

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

82nd of 501 rated business services

Job description


Technical Support Analyst
Remote-United States
Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST
*Some weekend overtime may be required
The Technical Support Analyst (TSA) is a developmental level position within the Support organization primarily responsible for working with CSC Corptax® customers to help with inquiries related to the server and workstation installation and maintenance of Corptax products. The TSA develops a high-level knowledge of the Corptax products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer installations and triage customer questions.
The TSA's primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature. This role will occasionally require overtime, including weekends based on customer filing trends/needs. A rotating on-call will be required. Travel is not typically required for this position.
Some of the things you will be doing:
  • Provide technical case support (all channels) for all Corptax customers and other internal Corptax teams using the then-current tools available to the Support organization.
  • Understand customer needs and provide personalized support to assigned customers or other customers as requested based on areas of specialization/expertise and customer need.
  • Respond to and provide appropriate solutions to intermediate level customer inquiries while maintaining moderate case closure rates.
  • Collaborate with team members in a fast-paced environment.
  • Work under clearly defined guidelines, with moderate supervision, making sound decisions based on previous experience and confirming your conclusions with more senior level team members prior to execution.
  • Document all customer issues in the Corptax case tracking system and assign or document appropriate solutions to the customer issue.
  • Review knowledge base solutions within professional expertise to ensure overall quality of our resources and digital support capabilities.
  • Develop proficiency in all Corptax products from a technical perspective.
  • Perform release testing, as required, of customer scenarios both prior to and after a new Corptax product release. Testing is a shared responsibility, including triage of new product releases and identifying potential required software enhancements.
  • Assist on various projects as assigned.
  • Learn new technology and experiment with potential internal efficiency solutions.
  • Demonstrate consistent exemplary standards of ethical conduct.
  • Promote a culture of cooperation, collaboration, and connection within the support team, as well as globally with other CSC business units.

What technical skills, experience, and qualifications do you need?
  • Position requires 3-4 years of relevant software support experience, ideally in Microsoft systems such as Windows Server, IIS, SQL Server, and SharePoint.
  • Exposure to automation, packaging, and monitoring tools such as Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, and API's.
  • Bachelor's degree in a technology field is preferred or relevant experience.
  • High standards of customer service and support, honesty, and integrity.
  • Proficiency with Microsoft products.
  • Ability to quickly learn Corptax technologies.
  • Ability to accurately and completely document case information into the Corptax case tracking software.
  • Excellent problem-solving skills.
  • Strong, positive attitude and work ethic desired.
  • Ability to work independently and as part of a team, possessing moderate conflict resolution and negotiation skills to provide positive customer experiences.
  • Strong communication skills - both written and verbal.
  • Strong interpersonal skills.
  • Self-motivated with a drive for continuous improvement.

*This role is not eligible for employment visa sponsorship (e.g., H-1B, TN, E-3) now or in the future.
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $59,884.28 to $76,628.71
#Remote #CSCCorptaxcareers
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

What Corporation Service Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply