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Weekend Remote Email Support Jobs in Illinois (NOW HIRING)

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)

... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...

New

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)

Showing results 21-40

Weekend Remote Email Support information

What is the difference between Weekend Remote Email Support vs Weekend Remote Customer Service Representative?

AspectWeekend Remote Email SupportWeekend Remote Customer Service Representative
CredentialsBasic computer skills, customer service experienceSimilar credentials, often including communication skills
Work EnvironmentPrimarily email communication, remote setupRemote, may include phone and chat support
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and hospitality
Search & Comparison IntentFocus on email-based support rolesBroader customer support roles including phone/chat

Weekend Remote Email Support involves handling customer inquiries mainly via email, requiring strong written communication skills. In contrast, Weekend Remote Customer Service Representatives often manage multiple channels like phone, chat, and email. Both roles are remote, require customer service experience, and are common in various industries. The key difference lies in the communication channels used and the scope of interaction.

What cities in Illinois are hiring for Weekend Remote Email Support jobs? Cities in Illinois with the most Weekend Remote Email Support job openings:

Junior IT Consultant / IT Helpdesk Support

Vicinitech, Inc

Antioch, IL • Remote

Full-time

Re-posted 11 days ago


Job description

Company Description

An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.  

Qualifications

Individual Expectations:

         Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.

         Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email.  Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.

         Must have desire to learn new skills for growth potential within the firm.

         Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.  After hours/remote work requires high-speed internet.

Technical Skills Qualifications:

         Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.

         A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Additional Information

Minimum Education Required: Full or partial certifications in a technical, computer related field.

Years of Experience Required: Must have 3-5 years of current PC and general IT.   Small business consulting experience highly favored.

Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas.  Must have reliable transportation and live within 50 miles from corporate office. 

Salary/Hours: Competitive compensation with benefits.  After-hours and weekend project/helpdesk work as needed.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.