... remote thru phone and email. Your professionalism, outgoing personality and attention to detail ... After-hours and weekend project/helpdesk work as needed. To be considered for employment with ...
... remote thru phone and email. Your professionalism, outgoing personality and attention to detail ... After-hours and weekend project/helpdesk work as needed. To be considered for employment with ...
Tier I Customer Support Representatives - Part-time 2nd Shift (REMOTE)
Scott Air Force Base, IL · Remote
$16.50 - $21/hr
Medical
Dental
Vision
Retirement
PTO
This is a remote position. We offer competitive compensation and an extraordinary benefits package ... Respond to customer inquiries and support requests via phone, email, chat, and ticketing systems.
New
Tier I Customer Support Representatives - Part-time 2nd Shift (REMOTE)
Scott Air Force Base, IL · Remote
$16.50 - $21/hr
Medical
Dental
Vision
Retirement
PTO
This is a remote position. We offer competitive compensation and an extraordinary benefits package ... Respond to customer inquiries and support requests via phone, email, chat, and ticketing systems.
New
Customer Support Technician - Escalation (General/IT)
Chicago, IL · Remote
$45K - $60K/yr
... this remote work opportunity based in the United States or Canada. In this position, you will ... email. What You'll Do * Deliver professional, efficient, and empathetic customer support while ...
Customer Support Technician - Escalation (General/IT)
Chicago, IL · Remote
$45K - $60K/yr
... this remote work opportunity based in the United States or Canada. In this position, you will ... email. What You'll Do * Deliver professional, efficient, and empathetic customer support while ...
Any five (5) days of the week (including weekends & public holidays). * Rotational Shift: 4:30 a.m ... Our customers love the support and service we provide, and your role will be not only to uphold ...
Any five (5) days of the week (including weekends & public holidays). * Rotational Shift: 4:30 a.m ... Our customers love the support and service we provide, and your role will be not only to uphold ...
Any five (5) days of the week (including weekends & public holidays). * This role requires working ... Our customers love the support and service we provide, and your role will be to not only uphold ...
Any five (5) days of the week (including weekends & public holidays). * This role requires working ... Our customers love the support and service we provide, and your role will be to not only uphold ...
Any five (5) days of the week (including weekends & public holidays). * This role requires working ... Our customers love the support and service we provide , and your role will be not only to uphold ...
Any five (5) days of the week (including weekends & public holidays). * This role requires working ... Our customers love the support and service we provide , and your role will be not only to uphold ...
Remote Customer Service Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
... email, and web-based tools * Previous customer service, hospitality, administrative, or support ... Remote work environment * Flexible scheduling options * Ongoing training and development
Remote Customer Service Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
... email, and web-based tools * Previous customer service, hospitality, administrative, or support ... Remote work environment * Flexible scheduling options * Ongoing training and development
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Personal Assistant - Remote
Chicago, IL · Remote
$25 - $40/hr
... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...
New
Quick apply
Personal Assistant - Remote
Chicago, IL · Remote
$25 - $40/hr
... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...
New
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Operating in a fully remote environment, our team is composed of professionals dedicated to ... email, and digital platforms to gather requirements and provide support * Research and present ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... email, and digital platforms to gather requirements and provide support * Research and present ...
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Support Analyst
Downers Grove, IL · On-site +1
$70K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
This position can work remote within the United States and occasional travel to Downers Grove, IL ... Horizon 3 Node Zero * Email Security Products (Proofpoint, Mimecast, Cisco Secure Email)
Remote Customer Service Representative
Peoria, IL · Remote
$15.75 - $21.25/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... Serve as a point of contact for client inquiries via email, phone, and online platforms * Identify ...
Remote Customer Service Representative
Peoria, IL · Remote
$15.75 - $21.25/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... Serve as a point of contact for client inquiries via email, phone, and online platforms * Identify ...
Remote Customer Service Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... Serve as a point of contact for client inquiries via email, phone, and online platforms * Identify ...
Remote Customer Service Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
Our team is committed to delivering organized, accurate, and responsive support through efficient ... Serve as a point of contact for client inquiries via email, phone, and online platforms * Identify ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · Remote
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · Remote
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · Remote
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · Remote
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · On-site +1
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
American Girl Retail Service Support - Seasonal (Remote - IL)
Chatham, IL · On-site +1
$15.25 - $17.50/hr
Candidates must be available to work a flexible schedule, including weekdays, weekends, and ... email with retail experiences, product inquiries, purchases, reservations, orders, and service ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Weekend Remote Email Support information
What is the difference between Weekend Remote Email Support vs Weekend Remote Customer Service Representative?
| Aspect | Weekend Remote Email Support | Weekend Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, customer service experience | Similar credentials, often including communication skills |
| Work Environment | Primarily email communication, remote setup | Remote, may include phone and chat support |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across retail, telecom, and hospitality |
| Search & Comparison Intent | Focus on email-based support roles | Broader customer support roles including phone/chat |
Weekend Remote Email Support involves handling customer inquiries mainly via email, requiring strong written communication skills. In contrast, Weekend Remote Customer Service Representatives often manage multiple channels like phone, chat, and email. Both roles are remote, require customer service experience, and are common in various industries. The key difference lies in the communication channels used and the scope of interaction.
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Full-time
Re-posted 11 days ago
Job description
An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.
We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.
Individual Expectations:
Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.
Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email. Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.
Must have desire to learn new skills for growth potential within the firm.
Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours. After hours/remote work requires high-speed internet.
Technical Skills Qualifications:
Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.
A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.
Minimum Education Required: Full or partial certifications in a technical, computer related field.
Years of Experience Required: Must have 3-5 years of current PC and general IT. Small business consulting experience highly favored.
Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas. Must have reliable transportation and live within 50 miles from corporate office.
Salary/Hours: Competitive compensation with benefits. After-hours and weekend project/helpdesk work as needed.
To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.
Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.
All your information will be kept confidential according to EEO guidelines.
About Vicinitech
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Antioch, IL, US
Year founded
1999