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Weekend Remote Customer Service Jobs in Springfield, NJ

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Weekend Remote Customer Service information

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$10

$19

$28

How much do weekend remote customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend remote customer service in Springfield, NJ is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What job categories do people searching Weekend Remote Customer Service jobs in Springfield, NJ look for?

The top searched job categories for Weekend Remote Customer Service jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Weekend Remote Customer Service jobs?

Cities near Springfield, NJ with the most Weekend Remote Customer Service job openings:

Infographic showing various Weekend Remote Customer Service job openings in Springfield, NJ as of August 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,714 per year, or $19.6 per hour.

Customer Service Representative (Remote)

Becton Dickinson

Franklin Lakes, NJ • On-site, Remote

$16.25 - $22/hr

Full-time

Dental, Vision

Re-posted 9 days ago


BD rating

7.2

Company rating: 7.2 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

324th of 494 rated machine equipment manufacturers


Job description

Company Description
Job Description
Be part of something bigger!BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.In this role you will be responsible for:Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures. Process customer returns according to established department policies and procedures. Work closely with the Medical Billing department to resolve disputed Billing charges Provide timely feedback to Customer Service Management regarding service failures or customer concerns.Partner with Sales Representatives to meet or exceed customer service expectations.To be successful in this role, you require: 1+ years medical industry or call center/customer service experienceAbility to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Ability to solve practical problems and deal with a variety of variables.Knowledge of Microsoft Office ApplicationsAbility to work some evening shifts, weekends, or overtime as neededEducation and experience required:High School Diploma or general education degree (GED)We offer a comprehensive benefits package to include:Up to 12 company paid holidaysMedical, dental and vision insurance401(k)Tuition ReimbursementAccess to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why join us?A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day.You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates.To learn more about BD visit https://jobs.bd.com/Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.PDN
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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About BD

Sourced by ZipRecruiter

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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