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Weekend Remote Customer Service Jobs in Solon, OH

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Provide remote assistance to Kurv merchants in the use of their equipment or gateway service. * Provide customer assistance related to billing, statement or other transaction related questions.

7 17 Credit Union

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH · Remote

$15 - $20.25/hr

Mobile and remote banking setup and troubleshooting * Direct deposit and payroll transfer requests ... Previous customer service, banking, financial services, retail sales, or contact center experience ...

K & M Insurance Group LLC

Be Seen First

Customer Service Sales Representative - Flexible

Mayfield, OH · Remote

$500 - $3.7K/wk

Service minded individuals Licensing: * Must have at least a life insurance license (or combined life & health producer license) * If you do not currently hold a license, but are interested - we can ...

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Weekend Remote Customer Service information

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How much do weekend remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend remote customer service in Solon, OH is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are popular job titles related to Weekend Remote Customer Service jobs in Solon, OH?

For Weekend Remote Customer Service jobs in Solon, OH, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Customer Service jobs in Solon, OH look for?

The top searched job categories for Weekend Remote Customer Service jobs in Solon, OH are:

What cities near Solon, OH are hiring for Weekend Remote Customer Service jobs?

Cities near Solon, OH with the most Weekend Remote Customer Service job openings:

Weekend Remote Customer Service jobs near you

Customer Service Representative - Call Center (Remote)

American Automobile Association (AAA)

Independence, OH • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Customer Service Representative - Call Center (Remote)

AAA East Central is looking for a customer-focused Member Service Counselor to join our remote Member Service Center team. If you enjoy helping people, solving problems, and delivering exceptional service in a fast-paced environment, we'd love to hear from you.

Schedule: Monday-Friday, 12:00 PM-8:00 PM, with alternating Saturdays (No Sundays)
Pay: $18.50/hour

What You'll Do

As the first point of contact for members and customers, you'll handle a variety of service requests while creating a positive customer experience.

  • Assist with membership services, billing inquiries, and travel planning.

  • Support Driving School enrollments, scheduling, rescheduling, and program inquiries.

  • Educate members on AAA benefits, products, services, and coverage options.

  • Promote memberships, upgrades, and other AAA products when appropriate.

  • Provide travel information, including routes, directions, mileage, accommodations, and road conditions.

  • Prepare TripTiks and utilize available resources to address member needs.

  • Resolve customer concerns with professionalism and escalate complex issues when needed.

  • Accurately document customer interactions and process requests in company systems.

  • Support training activities and assist during peak service periods.

What You'll Bring

  • High school diploma or equivalent.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to thrive in a fast-paced, high-volume environment.

  • Proficiency with Windows-based computer applications and a typing speed of 30+ words per minute.

  • Ability to successfully complete required Member Service Counselor training and assessments.

  • Experience in customer service, call center operations, scheduling, registration, or enrollment processes.

  • Geographic knowledge and map-reading skills.

  • Familiarity with AAA products and services is an asset.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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