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Weekend Remote Customer Service Jobs in Midvale, UT

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Weekends: One weekend day EVERY week - either Saturday or Sunday. See specific requirements above.

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Weekends: One weekend day EVERY week - either Saturday or Sunday. See specific requirements above.

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All JobsCustomer Service JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Midvale, UT

Weekend Remote Customer Service information

See Midvale, UT salary details

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How much do weekend remote customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend remote customer service in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are popular job titles related to Weekend Remote Customer Service jobs in Midvale, UT?

For Weekend Remote Customer Service jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Customer Service jobs in Midvale, UT look for?

The top searched job categories for Weekend Remote Customer Service jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Weekend Remote Customer Service jobs?

Cities near Midvale, UT with the most Weekend Remote Customer Service job openings:

Weekend Remote Customer Service jobs near you
Infographic showing various Weekend Remote Customer Service job openings in Midvale, UT as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Seasonal Customer Service Specialist

Beddy's

South Jordan, UT • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

SEASONAL CUSTOMER SERVICE SPECIALIST (CSS)


Beddy's is proud to provide a work environment focused on being fun, fair, and flexible. Our employees take care of one another and work as a team across responsibilities as needed.


Full-Time: 40 hours per week

  • Standard schedule is 8 hours per day in-office
  • Some evening availability may be required


Location: Beddy's offices; 5491 Hammerfest Dr. #201 South Jordan, UT 84009


Pay: $17.00 per hour


DESCRIPTION

Customer Service Specialists support our customers across multiple communication channels while helping maintain a consistent, thoughtful experience that reflects the Beddy's brand.

This role focuses on clear communication, problem-solving, and strong attention to detail. Team members are expected to manage their time well, stay up to date on products and policies, and contribute to both daily support and ongoing team needs.

All Customer Service Specialists share the same core responsibilities. In addition, each team member is assigned an area of focus to support team coverage and business needs. These assignments do not change the role or level of the position and may shift over time.


RESPONSIBILITIES

  • Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat
  • Understand and apply company policies as they relate to customer interactions
  • Provide a positive, solutions-focused support experience for customers
  • Communicate clearly and professionally across all channels
  • Collaborate with team members and leadership to ensure consistency
  • Maintain a strong understanding of products, services, and current initiatives
  • Accurately document customer interactions, feedback, and relevant details
  • Identify trends, recurring issues, and opportunities to improve the customer experience
  • Manage time effectively and prioritize tasks to meet response expectations
  • Assist with coverage during high-volume periods or team absences
  • Participate in team meetings and ongoing training
  • Complete additional assignments and projects as directed


ASSIGNED AREAS OF FOCUS

(Designated by Manager; all CSS team members support across channels as needed)

Email & Chat

  • Support the majority of customer inquiries through email and chat
  • Ensure timely, accurate responses and clear resolution paths
  • Handle questions, concerns, and order support with attention to detail
  • Maintain organized and thorough documentation within the platform
  • Monitor and respond to customer reviews as assigned

Social Media & Phones

  • Support customer interactions across social platforms and phone channels
  • Engage with customers in a way that reflects brand voice and tone
  • Monitor activity, respond to inquiries, and identify engagement opportunities
  • Provide a consistent and positive experience across public-facing channels
  • Escalate or route conversations as needed

Customer Resolutions & Support

  • Manage shipping protection claims, chargebacks, and order-related concerns
  • Resolve issues related to shipping, missing items, and delivery exceptions
  • Review and respond to customer feedback and reviews as assigned
  • Research and follow through on more complex customer situations
  • Maintain accurate documentation and ensure clear resolution outcomes
  • Identify patterns or recurring issues and share insights with the team
  • Step in to support other channels during high-volume periods or as needed


PERFORMANCE EXPECTATIONS

  • Maintain consistent, timely responses within assigned responsibilities
  • Communicate in a way that reflects Beddy's brand voice and values
  • Demonstrate accuracy in applying policies and documenting interactions
  • Show ownership of assigned work and follow through to completion
  • Stay informed on product updates, processes, and team communication
  • Be adaptable and willing to support shifting team needs
  • Contribute to a positive, collaborative team environment
  • Identify opportunities to improve the customer experience and share feedback


REQUIREMENTS

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred (or equivalent experience)
  • Experience with customer service platforms such as Gorgias or similar tools preferred
  • Familiarity with social media platforms (Instagram, Facebook, TikTok) preferred
  • Basic proficiency in Google Workspace and/or Microsoft Office
  • Strong written and verbal communication skills
  • Ability to self-manage, prioritize, and complete tasks accurately and on time
  • Comfortable working both independently and as part of a team
  • Positive, solutions-oriented approach to customer interactions
  • Reliable internet access for remote work (every Friday)

COMPENSATION AND BENEFITS

  • Health, dental, vision, and life insurance
  • Paid time off and paid holidays
  • Employee product discount
  • Schedule: Monday-Thursday in office (South Jordan, UT area), Friday remote.

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