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Weekend Remote Customer Service Jobs in Merrick, NY

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

Remote work from home * Residual Income * Full health benefits * Hands-on 1-on-1 training * All ... Customer service and/or retail experience preferred but not required In the interest of community ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We're primarily a remote company so you've already seen our/your office. If you want to work with ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

LifeMD

Director of Customer Experience

New York, NY · Remote

Lead the operational transition to a fully remote customer service model, owning the end-to-end migration across people, process, technology, and compliance workstreams * Partner with HR, IT, Legal ...

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Weekend Remote Customer Service information

See Merrick, NY salary details

$10

$19

$27

How much do weekend remote customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for weekend remote customer service in Merrick, NY is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.39 per hour, depending on experience, location, and employer.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are popular job titles related to Weekend Remote Customer Service jobs in Merrick, NY?

For Weekend Remote Customer Service jobs in Merrick, NY, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Customer Service jobs in Merrick, NY look for?

The top searched job categories for Weekend Remote Customer Service jobs in Merrick, NY are:

What cities near Merrick, NY are hiring for Weekend Remote Customer Service jobs?

Cities near Merrick, NY with the most Weekend Remote Customer Service job openings:

Weekend Remote Customer Service jobs near you

Customer Service Specialist

Arsenault Inc

New York, NY • Remote

$18.50 - $24.50/hr

Full-time

Re-posted 21 hours ago

Job description

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years.

This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.

What We Offer

  • Weekly advances and bonuses
  • Long-term career progression
  • Flexible work hours
  • Remote work from home
  • Residual Income
  • Full health benefits
  • Hands-on 1-on-1 training
  • All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
  • Full Benefits

Minimum Qualifications

  • Strong communication skills
  • Time management skills
  • 18+ years of age
  • Must pass a background check
  • High school diploma (higher education preferred but not required)
  • Customer service and/or retail experience preferred but not required

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.

Apply