... and service experiences for our diverse customer base in industries such as mining, power, oil ... The Remote Automation Business Unit is part of Spartan's Measurement Instrumentation team ...
... and service experiences for our diverse customer base in industries such as mining, power, oil ... The Remote Automation Business Unit is part of Spartan's Measurement Instrumentation team ...
... remote market research tasks from home. Your insights help shape future products, services, and ... This opportunity is flexible, remote, and can fit into afternoons, evenings, or weekends. Tasks are ...
... remote market research tasks from home. Your insights help shape future products, services, and ... This opportunity is flexible, remote, and can fit into afternoons, evenings, or weekends. Tasks are ...
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IF YOU CARE, THERE'S A PLACE FOR YOU HERE EFI Global is a full-service engineering, fire ... Anticipates training needs of customers based on customer exposure and antifraud initiatives.
Senior Fire Investigator, IAAI-CFI
Grande Prairie, AB · On-site +1
IF YOU CARE, THERE'S A PLACE FOR YOU HERE EFI Global is a full-service engineering, fire ... Anticipates training needs of customers based on customer exposure and antifraud initiatives.
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Weekend Remote Customer Service information
What challenges are common in a weekend remote customer service role, and how can they be managed?
Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.
What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?
| Aspect | Weekend Remote Customer Service | Weekend Remote Call Center Agent |
|---|---|---|
| Credentials | High school diploma or equivalent, customer service experience | High school diploma or equivalent, call center training often preferred |
| Work Environment | Home-based, flexible hours, handling customer inquiries | Home-based, focused on inbound/outbound calls, often scripted |
| Industry Usage | Retail, tech, healthcare, service sectors | Telecommunications, tech support, sales |
Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.
What skills and qualifications are needed for a weekend remote customer service role?
To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.
What is a weekend remote customer service?
Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.
What are popular job titles related to Weekend Remote Customer Service jobs in Grande Prairie, AB?
For Weekend Remote Customer Service jobs in Grande Prairie, AB, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Customer Service jobs in Grande Prairie, AB look for?
The top searched job categories for Weekend Remote Customer Service jobs in Grande Prairie, AB are:
What cities near Grande Prairie, AB are hiring for Weekend Remote Customer Service jobs?
Cities near Grande Prairie, AB with the most Weekend Remote Customer Service job openings:
Full-time
Re-posted 16 days ago
Job description
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We are currently recruiting for a Technical Sales Specialist (Outside Sales) to join our Remote Automation team, based in the Grande Prairie / Fort St. John area (Peace Region). The successful candidate will report to the Manager, Remote Automation. This role will offer unique challenges for career development and growth.
The Remote Automation Business Unit is part of Spartan's Measurement Instrumentation team supporting products from Emerson (ETS), VantEdge, LCO, and others. Product examples include Flow computers, Remote Terminal Units (RTUs), Multivariable Transmitters, Transportation (Truck & Rail) solutions, optimization applications, emission reduction technologies, etc.
Role and Responsibilities
- Proactively pursue business applications as a sole source supplier for Remote Automation products and solutions
- Build and maintain relationships with our customers and our principal suppliers (e.g., Emerson, VantEdge, LCO)
- Maintain strong technical competencies of Remote Automation products, solutions, and Spartan's supported industries
- Travel to Customer sites to close business, qualify opportunities, provide Lunch and Learns, conduct site walk downs and other activities
- Work closely with the Territory Managers and Account Managers to ensure they are well equipped to help identify and qualify sales opportunities
- Utilize CRM (Customer relationship management) to maintain a funnel of future business and provide input into the periodic planning process
- Interface with internal and external Customers in a professional manner
- Champion key initiatives on behalf of our Remote Automation (and Measurement Instrumentation) business
- Engage with all aspects of Spartan's and our Principals' delivery, to ensure Customer satisfaction and continued preference
- Create awareness, understanding and preference for Spartan and our Principals
- Some hands-on troubleshooting / Customer assistance will be part of this role
Qualifications and Skills
- Engineering degree, Technical diploma, or equivalent experience
- 2 - 5 years related industry experience (SCADA, RTU, EFM experience an asset)
- Effective time and priority management to drive business results
- Ability to develop and deliver presentations
- Experience working in the oil and gas sector, an asset
- Demonstrated Customer Service and Sales skills in an industrial environment
- Strong technical problem-solving skills
- Strong interpersonal, communication, and organizational skills
- Highly motivated and innovative
- Familiarity with MS Office programs; Outlook, Calendar, Word, Power Point, Excel, SharePoint
- Ability to contribute and collaborate in team environment
- Entrepreneurial work ethic
- Valid Alberta driver's license and passport, as travel is required
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
As part our recruitment process, successful candidates will be required to pass a pre-employment security background check.
Close Date: August 30, 2026 (11:59 pm MDT)
Requisition ID: 1823
IND123
About Spartan Controls
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Calgary, AB, CA