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Weekend Radio Operator Jobs in California (NOW HIRING)

Telephone/Switchboard Operator

Palo Alto, CA · On-site

$17.25 - $21.75/hr

Shift work providing 24-hour coverage, seven days a week, including weekends and Federal holidays ... Must be able to learn and operate telephone, paging, radio, and computer systems. * Must be able to ...

Telephone/Switchboard Operator

Palo Alto, CA · On-site

$17.25 - $21.75/hr

Shift work providing 24-hour coverage, seven days a week, including weekends and Federal holidays ... Must be able to learn and operate telephone, paging, radio, and computer systems. * Must be able to ...

Maintain consistent communication among field crew members by use of hand signals or radio to align ... Must be flexible and willing to work overtime as needed, including weekends. License/Certification:

... hand signals or radio to align and position heavy equipment properly. · Confirm necessary ... including weekends. License/Certification: * Driver's License (Preferred) Ability to Commute:

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Telephone/Switchboard Operator

Ladgov Corporation

Palo Alto, CA • On-site

$17.25 - $21.75/hr

Full-time

Posted 16 days ago


Job description

Work Schedule: Shift work providing 24-hour coverage, seven days a week, including weekends and Federal holidays. Schedules may include day, evening, overnight, relief, and emergency coverage.
Place of Performance
Services will be performed on-site at the VA Palo Alto Health Care System, 3801 Miranda Avenue, Palo Alto, California 94304.
Period of Performance
Base Year: October 1, 2026 through September 30, 2027..
Summary
The Telephone/Switchboard Operator will answer, process, and route calls for the VA Palo Alto Health Care System. The operator will use Cisco Finesse telephones, landlines, digital paging, radios, overhead paging, pocket paging, and emergency code-paging systems.
The position requires the professional handling of routine and emergency communications, including medical codes, alarms, bomb threats, fires, and disasters. Calls must be answered promptly and routed accurately while protecting patient and employee information.
Staffing Requirement: The solicitation calls for thirteen qualified telephone operators. Additional relief or backup personnel may be necessary to maintain uninterrupted 24-hour coverage.
Requirements
  • Must be able to work on-site in Palo Alto, California.
  • Must be dependable and available for rotating shifts, weekends, Federal holidays, and emergency coverage.
  • Must communicate politely, clearly, efficiently, and professionally.
  • Must be able to learn and operate telephone, paging, radio, and computer systems.
  • Must be able to answer incoming calls within three rings and support an average answer time of less than 10 seconds.
  • Must support an operator-line call abandonment rate below 5%.
  • Must be able to follow medical-code, emergency, fire, disaster, and bomb-threat procedures.
  • Must maintain accurate call, incident, complaint, and equipment-malfunction records.
  • Must comply with the Privacy Act, Freedom of Information Act, VA privacy rules, and information-security requirements.
  • Must complete required VA orientation, privacy, cybersecurity, and role-specific training before beginning work.
  • Must satisfy applicable background-investigation, personnel-vetting, identification-badge, and credentialing requirements.
  • Must be included on the approved personnel roster before working at the VA facility.
  • Must maintain automobile liability insurance when driving or parking at the VA facility.

Duties
  • Answer and process incoming internal and external calls in priority order.
  • Route callers to the correct VA department, employee, or service.
  • Assist VA employees and patients with authorized outgoing calls.
  • Operate Cisco Finesse telephones, landlines, radios, and digital, overhead, pocket, and emergency code-paging systems.
  • Respond immediately and professionally to emergency alarms, medical codes, bomb threats, fires, and disasters.
  • Receive and transmit communications using two-way radios.
  • Follow established bomb-threat and emergency-reporting procedures.
  • Prevent unauthorized long-distance calls and unauthorized collect calls.
  • Use an authorized computer terminal to locate patient or employee information.
  • Maintain logs of telephone equipment malfunctions and service complaints.
  • Verify reported telephone problems and notify the VA Office of Information and Technology.
  • Prepare incident reports and other required operational reports.
  • Keep telephone directories, manuals, policies, and communication procedures current.
  • Maintain uninterrupted telephone service during heavy workloads, employee absences, inclement weather, and workload surges.
  • Follow all applicable VA safety, fire-prevention, privacy, security, and facility procedures.

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About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

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