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Job Title: Pharmacy Technician - Patient Access and Affordability Programs
Job Type: Full-time | On-site
Pay Range: $20.00-$27.00/hour
Expected Hours: 40/week

Step Into the Future of Pharmacy

Are you ready for a change in work setting from a busy retail or outpatient pharmacy? Ready to use your skills to improve patient lives and grow your career?

At RIS Rx, we’re redefining what it means to be a Pharmacy Technician. As a hypergrowth healthcare tech company, we empower pharmacy technicians to go beyond the counter, leveraging data, software, and service to solve challenges in patient medication access and affordability.

You’ll have the freedom to pick up overtime or weekend shifts, only if you choose, with no late-night hours. Join a mission-driven team building the future of pharmacy, today.

About Us

At RIS Rx, we believe no patient should be left behind. Based in Irvine, CA, we are a healthcare technology and services organization dedicated to reshaping the pharmaceutical landscape. Our mission is rooted in Resilience, Innovation, and Service, and we’re looking for pharmacy-minded professionals who share our passion for delivering impactful care.

Position Summary

We’re seeking a Pharmacy Technician ready to leverage their skills beyond the traditional pharmacy setting. In this role as a Patient Care & Reimbursement Specialist, you’ll use your background in medication access, insurance processing, and patient service to:

• Perform benefits investigations, eligibility checks, and affordability assessments for specialty medication programs.
• Help patients navigate prior authorizations, co-pay assistance, and other access pathways.
• Support commercial reimbursement submissions and document workflows with precision and efficiency.
• A desire to apply your pharmacy experience in a non-retail, call center setting that offers structure, teamwork, and consistent hours.

Key Responsibilities

• Assist patients with understanding their coverage, co-pays, and affordability support options.
• Prepare, organize, and submit insurance and reimbursement documentation.
• Work collaboratively with internal departments, including operations, patient support teams, and program management.
• Provide high-level customer service to patients, providers, and caregivers.
• Ensure compliance with HIPAA and company procedures.

What We’re Looking for

• Pharmacy Technician (Licensed) experience (1+ year) in a retail store setting.
• Experience in a call center or fast-paced administrative setting (preferred).
• Comfort using systems like Salesforce, Microsoft Office Suite (Excel, Word, Outlook), and RingCentral.
• Excellent communication and active listening skills.
• A knack for solving problems and helping people, patients and teammates alike.
• Strong time management and attention to detail in a multi-tasking environment.
• Ability to learn and adapt quickly with a growth mindset.

Why Join RIS Rx?

• Cutting-edge health tech: Work with proprietary platforms and data tools that transform the industry.
• Career growth: RIS Rx is scaling fast, so can your career.
• Impact that matters: Be on the front lines of access, affordability, and innovation in patient care.
• Training & development: Learn the ins and outs of market access, insurance networks, and pharma partnerships.
• Culture of curiosity & courage: We celebrate bold ideas, collaboration, and bias for action.
• Mission-driven work: We're here to ensure no patient is left behind.

Benefits

• Company Paid Medical
• Voluntary Dental, Vision & Life Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Opportunity to contribute to patient access and care in meaningful ways

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Call center
• Office

Schedule:

• Monday to Friday

License/Certification:

• Pharmacy Technician License (Required)

Ability to Commute:

• Irvine, CA (Required)

Work Location: In person

Our fundamental pillars – Resilience, Innovation, Service – inspire us to overcome challenges, develop pioneering solutions and deliver exceptional support for life sciences organizations.

As a leader in the healthcare technology space, RIS Rx
provides the transparency required for pharmaceutical manufacturers to make swift and intelligent financial decisions centered around patient well-being.

Delivering innovative solutions for patient prosperity.
At RIS Rx, we believe in delivering bespoke healthcare solutions that address unique patient and business needs. Our software integrates seamlessly with our customers’ systems, ensuring better treatment outcomes and improved program efficiencies.

Our proprietary software and solutions are born out of deep industry knowledge and experience and allow RIS Rx to address the complex demands of today’s healthcare systems.