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Maintenance Shop Supervisor for Public Transit at EMBARK OKC
Salary $67,170.96 Annually

This position is located in the Maintenance Division of EMBARK. This position is responsible for the supervision of mechanics and/or service attendants by providing effective leadership, and training, and mentoring. ESSENTIAL FUNCTIONS: Prioritization and delegation of work; maintenance of accurate, up-to-date records; preparation of information used for administrative forms and reports such as budget, goals and objectives, and purchase requests; monitors work activities and evaluation or work progress. Responsible for ensuring those employees in the Maintenance Division follow company policies and procedures. Must have the ability to maintain good relationships with co-workers and other members of management and have the ability to understand concerns of operators and drivers about vehicle repairs. Assists in evaluating the condition of the transit fleet, identifying maintenance trends and potential problems and making recommendations to prevent, resolve or manage those problems. Work is performed independently and includes responsibility for the safe and efficient utilization of materials, manpower and equipment.

• Skill in verbal and written communication.
• Ability to maintain accurate records of work unit activities.
• Ability to communicate verbally in English, so as to be understood, both in person, by telephone and by radio. 
• Ability to provide instruction and direction to employees in a clear, concise manner.
• Ability to respond quickly and calmly when dealing with difficult situations (i.e. equipment failures, time pressures, employee conflicts).
• Ability to interview job applicants.
• Ability to read and write English effectively.
• Knowledge of and ability to follow safe working procedures and practices.
• Knowledge of and experience in ten-key, data entry and computer operation.
• Ability to establish and maintain effective working relationships with City of Oklahoma City and EMBARK personnel, contractors and vendors.
• Obtain and maintain a valid Commercial Driver's License (class B) with a Passenger (P) endorsement.
• Must be able to comply with strict attendance policies.
• High School Diploma or General Equivalency Diploma (GED).
• Four years experience in vehicle maintenance and repair, including large vehicles such as trucks and buses.

• Exposure to dust, fumes, gases, solvents, noise and unfavorable weather conditions.
• may require a varied work schedule to include:      weekends and holidays.
• Occasionally required to work hours beyond normal quitting time.
• Subject to sitting, standing, walking, or using a telephone for extended periods of time.

• Ability to continuously walk, stand and be around extremes in temperature and humidity.
• Must be able to use both hands either simultaneously or singly and both feet for foot controls either simultaneously or singly.
• Must be able to hear safety and emergency horns.
• Must be able to obtain an Oklahoma Department of Transportation physical examination certification and pass a drug and alcohol screen in accordance with Federal Transit Administration regulations.
• Vision enough to read written communications.
• Speech enough to communicate clearly and distinctly. 
• Hearing enough to communicate in person and by phone.

EVALUATION CRITERIA

Difficulty

This position provides supervisory support for the Manager of Operations.  This job requires knowledge of fundamentally similar work and some knowledge of operational relationships to deal with variables within a framework of normally recurrent operations.  Decisions made are primarily independent in nature.  Standard guides or instructions govern the field of work, but judgment must be used in the selection of guides. 

Interpersonal Relations

This position has frequent contact with COTPA and City personnel, general public, and outside agency personnel to give or obtain information on problems or matters necessitating explanation and interpretation of facts.  Understanding and cooperation are frequently attained by the exercise of tact and diplomacy to achieve desired results.

 Supervision Given and Received

The Shop Supervisor assigns and/or monitors work of bus operators, solves problems arising in the course of the work, and reviews performance for compliance with COTPA policies and procedures and city and state laws and regulations.Ultimate responsibility encompasses accountability for the general effectiveness and quality of staff performance. 

The employee works primarily independently and is under the direction of an Assistant Fleet Manager and Maintenance Superintendent.  Work assignments are both general and specific in nature and are received in written and verbal form.  Work products are subject to review by conferences, staff report, and observations.  Unusual problems or questions concerning work methods are discussed with the supervisor. 

Other Duties and Responsibilities

This is a summary of the duties and responsibilities commonly found within this classification.  It is not meant to be all-inclusive; thus, other related activities or tasks may be assigned.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., 427.1 et seq., (OSCN 2019), effective August 29, 2019.   This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
VETERANS PREFERENCE
A five-point preference will be awarded on the initial scored selection process for honorably discharged veterans of the United States Armed Forces not currently employed full time by EMBARK.  Qualified applicants must submit a copy of their DD Form 214 indicating discharge type/character of service in person, mail, or fax at 405-316-3346.

NOTE: Successful applicant will be required to pass a Department of Transportation physical examination that will include a drug screen. Employee will be subject to mandatory drug and alcohol testing in accordance with Federal Transit Administration Regulations and COTPA's Substance Abuse Policy.

Drug-Free Workplace- As a Drug-Free Workplace, the EMBARK seeks to create a work environment free from the adverse effects of drug abuse and alcohol misuse for the protection of workforce, community, and customers.
Drug Screen and Pre-Employment Physical If you are hired for a position at EMBARK, you are required to pass a drug test (in accordance with Federal Regulation) and a physical examination, with regards to the nature of the position. EMBARK has a policy that prohibits the illegal use, manufacture, distribution, sale, dispensation or possession of narcotics, drugs, or controlled substances, and will require random urine and drug and alcohol tests of its employees as an enforcement measure in providing for a drug-free workplace. You will be excluded from consideration for employment with EMBARK if the results of your urine drug test indicate evidence of marijuana, cocaine, opiates, phencyclidine (PCP) and/or amphetamines.
NOTE TO FORMER EMPLOYEES: To participate in any selection process, former employees must be eligible for rehire.  If you are unsure of your rehire status, please contact the EMBARK Human Resource Department at (405) 297-1588.  If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status.

NOTE:  EMBARK will conduct a background investigation/verification.  Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

About Us

Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people. Visit Oklahoma City--A Great Place to Live and Work! to learn more about our city.

For more than 50 years, EMBARK has offered safe, reliable transportation for the citizens and visitors of Oklahoma City. Beginning with just 18 buses in 1966, we've grown to into a robust transit system that includes streetcars, river cruises, parking garages and more.

As an industry leader in public transportation and more importantly, as the place where you choose to work, you need to know the keys to be successful during your career with EMBARK. 

EMBARK's vision is to provide "world class transportation accessible to all, and all want to access it." 

With a clear picture of our destination through our Vision and Mission, our Core 4 Values - be safe, be there, be open and be kind act as our compass. Living into our values guides our decisions and ensure we stay on course.

In all that we do, we focus on three key audiences - our employees, our customers and our board - to create a great place to work, enhance the status, use and understanding of our services, and preserve confidence in what we do with key stakeholders. 

No matter what position you are applying for, our team members help is essential to the success of EMBARK. Each team member is integral to the success of our organization and we couldn't do it without you.

Whether we're creating an inclusive and empowering work environment, improving our customers' experiences or cultivating strong relationships with key stakeholders, our Vision, Mission, and Values will help guide you to decide if EMBARK is the right organization for you.