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Weekend It Support Jobs in Rochelle, IL (NOW HIRING)

Palmetto Technology Group

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Palmetto Technoloy Group

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Courser Inc

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

Courser

IT Field Support

Dekalb, IL · On-site

$21 - $29/hr

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...

J L CLARK INC

IT Intern

Rockford, IL

$20/hr

This June-August internship offers real-world experience supporting IT operations in a dynamic manufacturing environment, not software development, but the critical technology that keeps our business ...

JL Clark

IT Intern

Rockford, IL · On-site

$20/hr

This June-August internship offers real-world experience supporting IT operations in a dynamic manufacturing environment, not software development, but the critical technology that keeps our business ...

Mueller Industries

IT Business Analyst

Dekalb, IL · On-site

$75K - $90K/yr

IT Business Analyst Company Overview Founded in 1912, Nehring Electrical Works has been producing ... Provides support to, and communicates with functional managers, process owners, and end users ...

Mueller Industries

IT Business Analyst

Dekalb, IL · On-site

$75K - $90K/yr

IT Business Analyst Company Overview Founded in 1912, Nehring Electrical Works has been producing ... Provides support to, and communicates with functional managers, process owners, and end users ...

AAR

Administrator, IT Applications

Rockford, IL · On-site

$48K - $58K/yr

Provide Tier 1 and 2 phone, email and chat-based support for users for various systems, including ... Strong IT customer service skills for supporting end user application issues * Experience with ...

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All JobsWeekend It Support JobsWeekend It Support Jobs in Rochelle, IL

Weekend It Support information

See Rochelle, IL salary details

$12

$21

$41

How much do weekend it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend it support in Rochelle, IL is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend IT Support professional, and why are they important?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What are the typical responsibilities and challenges faced by Weekend IT Support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are Weekend IT Support roles?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Rochelle, IL? The most popular types of It Support jobs in Rochelle, IL are:
What job categories do people searching Weekend It Support jobs in Rochelle, IL look for? The top searched job categories for Weekend It Support jobs in Rochelle, IL are:
What cities near Rochelle, IL are hiring for Weekend It Support jobs? Cities near Rochelle, IL with the most Weekend It Support job openings:
Weekend It Support jobs near you
IT Field Support

IT Field Support

Palmetto Technology Group

Dekalb, IL • On-site

$21 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

About Courser
Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Key Responsibilities:
  • Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.
  • Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
  • Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
  • Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.
  • Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
  • Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
  • Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
  • Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
  • Manage user accounts, permissions, and access rights within various systems and applications.
  • Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications:
  • 3-5 years of experience in IT support or system administration, preferably in a corporate environment.
  • Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.
  • Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
  • Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
Preferred Experience:
  • Experience with ConnectWise.
  • Certifications such as Network+, or Microsoft Certified Solutions Expert (MCSE).
  • Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
  • Knowledge of IT security practices and data protection regulations.
Why you'll love working here
At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
Benefit Highlights
• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Unlimited vacation time*
• Paid sick time
• 10 Holidays including your Birthday and a Floating Holiday!
• Healthy Lifestyle reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid parental leave
• Reimbursement for ongoing education and certifications
• Learning and development programs
* Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.
Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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