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Weekend Influencer Relations Jobs in Virginia (NOW HIRING)

CarMax, Inc.

Analyst, Customer Relations

Richmond, VA · On-site

You'll communicate sensitive information with confidence, influence key stakeholders, and mentor ... Flexibility to work varied schedules , including nights, weekends, and holidays. Preferred ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site +1

You'll communicate sensitive information with confidence, influence key stakeholders, and mentor ... Flexibility to work varied schedules , including nights, weekends, and holidays. Preferred ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site

$47K - $71K/yr

You'll communicate sensitive information with confidence, influence key stakeholders, and mentor ... Flexibility to work varied schedules , including nights, weekends, and holidays. Preferred ...

Best Buddies Int. Inc

Coordinator, Development

Richmond, VA · On-site

$43K - $58K/yr

Must travel, use a personal cell phone, and work evenings and weekends as necessary to accomplish ... Develop relationships with local influencers, public relations professionals, news organizations ...

AEG

Intern, Social Media

Ashburn, VA · On-site

$15.30/hr

Partner with Community Relations and Youth Football teams to support initiatives that grow ... Research and identify potential influencer and creator partnerships to expand the Commanders ...

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Weekend Influencer Relations information

What is the difference between Weekend Influencer Relations vs Social Media Coordinator?

AspectWeekend Influencer RelationsSocial Media Coordinator
Required CredentialsRelevant marketing or communications background, influencer marketing experienceMarketing, communications, or related degree often preferred
Work EnvironmentEvent-based, flexible hours, outdoor/indoor settingsOffice-based, digital platforms, social media management
Employer & Industry UsageBrands, agencies, event organizers focusing on influencer campaignsCompanies across industries managing social media presence
Search & Comparison IntentUnderstanding influencer outreach roles, event workManaging social media content, online engagement

Weekend Influencer Relations focuses on engaging with influencers during events or campaigns, often requiring event coordination skills. Social Media Coordinators manage online content and engagement across platforms. Both roles involve digital marketing skills but differ in work environment and specific responsibilities.

What are the most commonly searched types of Influencer Relations jobs in Virginia?

The most popular types of Influencer Relations jobs in Virginia are:

What cities in Virginia are hiring for Weekend Influencer Relations jobs?

Cities in Virginia with the most Weekend Influencer Relations job openings:

Weekend Influencer Relations jobs near you

Analyst, Customer Relations

CarMax, Inc.

Richmond, VA • On-site

Full-time

PTO

Re-posted 5 days ago

CarMax rating

7.9

Company rating: 7.9 out of 10

Based on 374 frontline employees who took The Breakroom Quiz

38th of 739 rated retailers

Job description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!
Position Overview
As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax customers, ensuring exceptional resolution for escalated concerns and high-impact brand issues. This role requires a strategic thinker who can analyze complex situations, exercise independent judgment, and lead through CarMax's Iconic Issue Resolution approach. You'll communicate sensitive information with confidence, influence key stakeholders, and mentor team members to deliver best-in-class customer experiences. If you're passionate about problem-solving, leadership, and creating positive outcomes, this is your opportunity to make a meaningful impact.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion - be inspired and supported to take us to the future.
Team Overview
As part of the Customer Relations team, you'll collaborate with Home Office departments and store leadership to resolve customer concerns. You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset Protection, Brand, and Accounting to ensure seamless communication and resolution strategies that uphold CarMax's reputation for integrity and transparency.
Role Responsibilities
  • Lead Iconic Issue Resolution efforts, including initiating customer contact via phone, social media, and written channels such as BBB complaints.
  • Resolve complex, sensitive escalations, including executive-level inquiries, ensuring every interaction reflects CarMax's commitment to iconic customer experiences.
  • Conduct thorough research and collaborate with Field Management to recommend effective solutions tailored to customer needs.
  • Communicate professionally with internal teams and external customers, delivering clear, empathetic, and actionable responses.
  • Maintain accurate case documentation in the case management system, including detailed notes and next-step recommendations.
  • Analyze performance dashboards and Voice of the Customer reports to identify root causes and implement proactive improvements.
  • Mentor and influence associates, providing guidance on challenging cases and fostering a culture of customer-first solutions.

Required Qualifications
  • Strong organizational and problem-solving skills, with the ability to identify root causes and implement innovative solutions.
  • Proven leadership and mentoring abilities, inspiring others to deliver exceptional customer experiences.
  • Excellent communication skills, both written and verbal, for conveying complex information to diverse audiences.
  • Ability to manage multiple priorities in a fast-paced environment, maintaining professionalism under pressure.
  • Self-starter mindset, demonstrating sound judgment and attention to detail with minimal supervision.
  • Basic knowledge of social media platforms and ability to respond effectively to customer interactions.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

Preferred Qualifications
  • Bachelor's degree or equivalent experience.
  • 2+ years of customer service experience, ideally in roles requiring direct customer interaction and a customer-centric approach.

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$47,400.00 - $71,100.00
May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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