Title: Market Data Support Engineer / Market Data Platform Support Analyst
Location: Hybrid – New York, NY or Jersey City, NJ (3 days onsite)
Duration: 12 Months
Client: Banking / Financial Services (Tier-1 Investment Bank)
Visa: USC / GC / GC-EAD / H4-EAD
Job OverviewWe are seeking a Senior Market Data Support Engineer to serve as the first point of contact for all production issues related to Market Data platforms within a fast-paced trading environment. The primary focus of this role is supporting Low Latency Market Data Platforms (LLP) including eXegy and Thomson Reuters TREP, along with implementation of Exchange Driven Changes (EDCs).
This is a front-office–facing role supporting trading desks and requires strong technical troubleshooting skills, low-latency infrastructure knowledge, and experience in financial market data systems.
Key ResponsibilitiesProvide 1st line and escalated production support for Market Data platforms
Support Low Latency Platforms (LLP), primarily eXegy and Reuters/TREP
Implement and support Exchange Driven Changes (EDCs)
Support market data display platforms including Bloomberg, LSEG (Refinitiv), FactSet
Monitor usage and entitlements using tools such as MMG, Harco
Troubleshoot market data flow issues, latency, and feed disruptions
Support trading desks and front office applications
Work closely with global infrastructure and application teams
Participate in shift rotations, including early/late shifts, on-call, and weekend coverage
Required Technical SkillsStrong experience in Market Data Application/Platform Support
Hands-on experience with Low Latency Platforms (LLP) such as eXegy
Knowledge of Market Data Distribution Technologies:
Strong understanding of direct and consolidated market data feeds
Experience with market data content from multiple providers
Solid networking knowledge: TCP/IP, UDP, Multicast, Routing, Security
Working knowledge of Linux and Windows environments
Experience supporting financial trading systems and exchange data flows
Strong scripting skills in Python, Perl, or Shell
Desirable SkillsAdvanced Python scripting
Experience with MAMA, RFA, and Bloomberg Market Data APIs
Experience in low-latency trading environments
Personal AttributesStrong analytical and problem-solving skills
Ability to work in a high-pressure, fast-moving trading environment
Excellent communication and stakeholder management skills
Proactive mindset with strong ownership
Ability to collaborate within global teams