Join Our Dynamic Team at North End Dental as a Patient/Treatment Coordinator!
Are you passionate about delivering exceptional patient care and creating life-changing smile transformations?
North End Dental in Colorado Springs, CO, is looking for a friendly, professional, and driven
Patient/Treatment Coordinator to join our dedicated team!
At North End Dental, we pride ourselves on providing first-class dentistry-from general and preventative care to complex full-arch implant rehabilitations-in a warm, welcoming, and patient-focused atmosphere. If you thrive in a fast-paced environment and love helping patients regain their confidence, health, and smiles, we want to hear from you!
What We're Looking For:
- Treatment Coordination Experience: Proven experience presenting and managing complex dental treatment plans, particularly in dental implants, full-mouth restorations, bone grafts, crowns, bridges, and clear aligners.
- Financial Solutions Expertise: Proficiency in presenting financial options, assisting patients with third-party financing (such as CareCredit), and navigating insurance benefits to make care accessible.
- Master Communicator: Outstanding interpersonal and verbal communication skills to clearly and compassionately explain treatment steps, answer clinical questions, and address patient concerns.
- Organization & Efficiency: Excellent organizational skills to manage complex multi-step scheduling and coordinate seamless patient handoffs with our clinical team.
- Patient-Centric Approach: A warm, empathetic, and professional demeanor that helps ease dental anxiety and ensures every patient feels valued.
Key Responsibilities:
- Present and explain detailed treatment plans for comprehensive general and high-value surgical procedures (e.g., dental implants, full-arch restorations).
- Guide patients through payment plans, financing options, and scheduling to finalize treatment agreements.
- Coordinate scheduling for multi-phase dental procedures to optimize office flow and doctor productivity.
- Maintain clear communication between the front office, clinical staff, and doctors to support smooth daily operations.
- Provide exceptional customer service from initial consultation through post-treatment follow-up.
Qualifications:
- Experience: 1+ years of experience as a Dental Treatment Coordinator or senior front-office team member in a dental practice.
- Knowledge: Strong understanding of dental terminology, surgical procedures (implants/bone grafts), and dental insurance/financing.
- Software: Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
- Skills: Strong organizational ability, attention to detail, and top-tier communication skills.
Schedule & Location:
- Location: 1705 N Weber St, Colorado Springs, CO 80907
- Hours:
- Monday, Tuesday, Thursday: 8:00 AM - 5:00 PM
- Wednesday, Friday: 7:00 AM - 2:00 PM
- Weekends Closed!
Ready to Make an Impact?
If you are ready to build a rewarding career with a high-performing dental team that values compassionate patient care, apply today! Submit your resume and a brief cover letter explaining why you would be a great fit for North End Dental.
