Weekend Dogtopia Jobs in Georgia (NOW HIRING)

Description:

Dogtopia Front Desk Coordinator

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is seeking a high-energy, sales-driven Front Desk Coordinator to be the face of our brand.

This role is ideal for someone who loves dogs, thrives in a fast-paced environment, and enjoys building relationships while driving sales.

You are the first and last impression for every pet parent — and you set the tone for their entire experience.

Key Responsibilities

Customer Experience & Sales

• Greet all pet parents and pups with enthusiasm and professionalism
• Serve as the primary sales contact for daycare, boarding, memberships, and spa services
• Convert leads and host Meet & Greet evaluations for new dogs
• Follow up with prospective clients via phone, text, and email
• Drive membership sales, package upgrades, and add-on services
• Deliver exceptional service that leads to high customer satisfaction and reviews

Operations & Administration

• Manage daycare and boarding check-ins/check-outs using proprietary software
• Maintain accurate client profiles and vaccination records
• Answer and manage incoming calls and inquiries
• Process payments, handle cash, and perform opening/closing balancing procedures
• Coordinate with veterinarians to verify health documentation

Safety & Cleanliness

• Maintain a clean, organized lobby and front desk area
• Ensure safety and sanitation protocols are followed
• Monitor dog behavior in lobby areas and escalate concerns as needed

Perks

• Bring your dog to work (after training)
• Ongoing training in dog behavior and customer service
• Career growth opportunities within Dogtopia
• Potential quarterly bonuses based on performance and customer service ratings

Requirements:

Must be available nights and weekends and some Holidays

Night hours are M-F 130 pm to 8 pm and weekend hours can very but are normally 9am to 5pm.

You will not always be scheduled these hours but it is a requirement to be available to work the, if needed.

Qualifications & Skills

• Passionate about dogs
• Customer service and sales experience required
• Proven ability to upsell services or memberships preferred
• Strong verbal and written communication skills
• Highly organized and able to multitask
• Comfortable handling dogs of all sizes (up to 100+ lbs)
• Abilityto lift up to 50 lbs
• Flexible availability including mornings, evenings, weekends, and holidays

Work Environment

• Fast-paced setting requiring both computer work and standing
• Regula interaction with dogs of all breeds and temperaments