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Weekend Dispatcher Jobs in Augusta, GA (NOW HIRING)

Premier Networx, Inc.

Service Desk Dispatcher

Augusta, GA · On-site

$17.50 - $23.25/hr

Join Our Team! We're searching for a motivated and detail-oriented Service Desk Dispatcher to join our growing managed service provider (MSP) team at Premier Networx! This critical role serves as the ...

Premier Networx, Inc.

Service Desk Dispatcher

Augusta, GA · On-site

$17.50 - $23.25/hr

Join Our Team! We're searching for a motivated and detail-oriented Service Desk Dispatcher to join our growing managed service provider (MSP) team at Premier Networx! This critical role serves as the ...

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Weekend Dispatcher information

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How much do weekend dispatcher jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for weekend dispatcher in Augusta, GA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.36 per hour, depending on experience, location, and employer.

What is a weekend dispatcher?

A Weekend Dispatcher is responsible for coordinating and managing the flow of communication between drivers, customers, and company personnel during weekends. They handle scheduling, monitor deliveries or service requests, and address any unexpected issues to ensure efficient operations. Strong communication, problem-solving, and multitasking skills are essential for this role.

What are the key skills and qualifications needed to thrive as a weekend dispatcher?

To succeed as a Weekend Dispatcher, you need strong organizational skills, attention to detail, and the ability to work efficiently under time-sensitive conditions, often requiring a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and clear radio or phone communication protocols is common in this role. Exceptional problem-solving abilities, stress management, and customer service orientation are valuable soft skills. These competencies ensure the smooth coordination of services, timely responses, and effective collaboration during peak weekend hours.

What are some typical challenges faced by weekend dispatchers and how are they managed?

Weekend Dispatchers often face unique challenges such as handling higher call volumes, coordinating urgent or last-minute requests, and managing resources with potentially limited staff. To successfully manage these challenges, dispatchers rely on prioritization, quick decision-making, and strong communication with drivers or field teams. Most companies provide thorough training and ongoing support to help you handle fast-paced situations and unexpected issues. Working weekends can also mean working independently or with a smaller team, which fosters autonomy but requires reliability and strong self-management. These aspects make the role both dynamic and rewarding for those who enjoy problem-solving in real time.

How many days a week does a weekend dispatcher work?

A weekend dispatcher typically works two days a week, usually on Saturday and Sunday, to coordinate and manage operations during the weekend. Some roles may require additional hours or shifts, but the core schedule generally involves working on weekends only.

Is it hard to get hired as a weekend dispatcher?

Getting hired as a weekend dispatcher can vary depending on the industry and location, but generally requires relevant experience, good communication skills, and familiarity with dispatch software. Employers often look for candidates who can work flexible hours and handle high-pressure situations. Certification or training in logistics or transportation can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Augusta, GA?

The most popular types of Dispatcher jobs in Augusta, GA are:

What are popular job titles related to Weekend Dispatcher jobs in Augusta, GA?

For Weekend Dispatcher jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Weekend Dispatcher jobs in Augusta, GA look for?

The top searched job categories for Weekend Dispatcher jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Weekend Dispatcher jobs?

Cities near Augusta, GA with the most Weekend Dispatcher job openings:

Weekend Dispatcher jobs near you
Infographic showing various Weekend Dispatcher job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,074 per year, or $20.7 per hour.

Service Desk Dispatcher

Premier Networx, Inc.

Augusta, GA • On-site

$17.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Join Our Team!
We're searching for a motivated and detail-oriented Service Desk Dispatcher to join our growing managed service provider (MSP) team at Premier Networx! This critical role serves as the central hub for coordinating and scheduling our technical team to respond to client service requests. You'll be the first point of contact for incoming tickets, ensuring fast, efficient, and high-quality service delivery to our clients across the greater Augusta area.
Our Culture
At Premier Networx, we believe in continuous learning, accountability, and a team-first mindset. Our people are passionate about technology, and even more passionate about helping others. We value curiosity, clear communication, and a genuine desire to serve.
  • Strive for excellence in everything we do

  • Make a positive impact with every interaction

  • Are committed to continuous learning and growth

  • Foster a fun, energetic, and collaborative environment

  • Value and support each team member

  • Believe that together, we can achieve great things

Our Core Values
  • Proactive Ownership - Take initiative, assume responsibility, and drive results

  • Client Experience First - Put client satisfaction and success at the center

  • Unrelenting Dedication - Deliver excellence even through challenges

  • Promises Kept - Do what we say and honor our commitments

  • Embraces Change - Stay adaptable and embrace innovation and growth

What We Offer
  • A growth-focused, learning-first environment with paid certifications

  • Tailored career development based on your goals and interests

  • Generous PTO, holidays, and comp time

  • Medical, dental, and vision insurance (including life and disability)

  • IRA retirement plan with company match

Your Role as a Service Desk Dispatcher
As the Service Desk Dispatcher, you will play a vital role in ensuring the efficiency and responsiveness of our technical team. You will manage all incoming service tickets, prioritize and schedule work, and coordinate internal resources to meet our SLAs. Your communication skills, attention to detail, and ability to adapt quickly will be key to providing excellent client service and maintaining operational flow within the service desk.
Duties and Responsibilities
  • Serve as the first point of contact for client service requests and incidents

  • Triage incoming tickets and dispatch tickets submitted via phone, email, or the service portal in line with company policies, processes, and procedures

  • Schedule and dispatch service desk and field technicians based on skillset, priority, and availability

  • Monitor and adjust technician schedules to ensure maximum resource utilization and SLA compliance

  • Maintain accurate ticket notes and escalate issues or scheduling conflicts as needed

  • Keep clients informed throughout the lifecycle of their service request, including status updates and changes

  • Prioritize service tickets according to urgency and impact

  • Coordinate with the Service Desk Manager to report resource utilization and ticket completion rates

  • Assist in identifying bottlenecks or inefficiencies in the dispatch process

  • Improve team productivity by optimizing technician assignments and reducing idle time

  • Work with technicians to support and champion policies, processes, and procedures to ensure effective and efficient ticket handling.

Experience and Qualifications
  • 1 year of work directly in dispatch, coordination, or 2 years of administrative support role preferred (MSP or IT services experience is a plus)

  • Strong multitasking skills with the ability to adapt quickly in a fast-paced environment

  • Excellent interpersonal and communication skills, including phone and email etiquette as well as teamwork

  • Basic knowledge of computer systems, IT terminology, and technical environments

  • Familiarity with ticketing systems (ConnectWise or similar tools preferred)

  • Strong organizational skills and the ability to prioritize work effectively

  • Ability to work both independently and collaboratively with a team

  • Commitment to delivering excellent client service and consistent follow-through

Other Requirements
  • Regular, reliable on-site attendance in our Augusta office (this is not a remote position)

  • Ability to pass a background check

  • Typing proficiency for fast and accurate ticket entry

Why Work With Us?
  • Be a central part of the engine that keeps the service desk running smoothly

  • Grow your skills in a fast-paced IT services environment

  • Gain exposure to technical operations and career growth opportunities within a growing MSP

  • Work in a supportive and team-driven culture that values excellence and client satisfaction

If you're highly organized, love keeping things running like clockwork, and enjoy working in a tech-forward environment, apply today and become an integral part of the Premier Networx family!

Apply