ZipRecruiter

Log In

1

Weekend Desktop Support Jobs in Brookfield, IL (NOW HIRING)

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support ... Must be available to work 2pm-10pm shift , possible weekends, and holiday coverage based on ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support ... Must be available to work 2pm-10pm shift , possible weekends, and holiday coverage based on ...

Insight

Senior Desktop Support Technician

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Willing to be on call as needed on weekends and off hours for support * Act as a team lead for ... Minimum of 2 years of experience in desktop support or a related field. * Strong knowledge of ...

Insight

Senior Desktop Support Technician

Chicago, IL

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Willing to be on call as needed on weekends and off hours for support * Act as a team lead for ... Minimum of 2 years of experience in desktop support or a related field. * Strong knowledge of ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Must be available to work overnight, weekend, and holiday shifts as required to support a 24/7 ...

Prolim Global

Desktop Support Specialist

Chicago, IL · On-site

We are seeking a skilled Desktop Support Specialist to provide hands-on and remote technical support for enterprise hardware, operating systems, and core business applications. The ideal candidate ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

SDI Presence

Desktop Support Specialist II

Chicago, IL

$25.96 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Must be available to work overnight, weekend, and holiday shifts as required to support a 24/7 ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Must be available to work overnight, weekend, and holiday shifts as required to support a 24/7 ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Must be available to work overnight, weekend, and holiday shifts as required to support a 24/7 ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Desktop Support Specialist Required Skills: Deep technical knowledge of Windows 10/11, macOS, and Dell commercial laptop lineups. Tooling Proficiency: Active Directory (Domain services, Group Policy ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on 732 979 2323 to discuss rate PRIMARY PURPOSE OF POSITION: To be ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Role: End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports of ...

Mindlance

Desktop Support

Arlington Heights, IL · On-site

$20.50 - $26/hr

Application Support Technician Location: Arlington Heights, IL 60004 (onsite) Duration: 05+ Months JD: * Perform installation, configuration, administration, and tuning of software application ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsWeekend Desktop Support JobsWeekend Desktop Support Jobs in Brookfield, IL

Weekend Desktop Support information

See Brookfield, IL salary details

$10

$27

$45

How much do weekend desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend desktop support in Brookfield, IL is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $30.87 per hour, depending on experience, location, and employer.

What is a weekend desktop support?

Weekend Desktop Support jobs involve providing technical assistance and troubleshooting for computer systems, software, and hardware during weekends. Professionals in these roles help end-users resolve IT issues, install or update software, and maintain network connectivity. They are typically responsible for responding to support tickets, managing system updates, and ensuring minimal downtime outside of standard weekday office hours, making them essential for businesses that operate or require support on weekends.

What are the key skills and qualifications needed to thrive as a weekend desktop support professional, and why are they important?

To thrive as a Weekend Desktop Support professional, you need solid troubleshooting skills, knowledge of operating systems (Windows and macOS), and experience with hardware and software support, typically backed by a relevant IT certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and common diagnostic utilities is essential for resolving user issues efficiently. Excellent communication, patience, and time management are crucial soft skills for assisting users and handling multiple requests under time constraints. These skills ensure reliable IT support during off-peak hours, minimize downtime, and maintain business continuity.

What are some common challenges faced by weekend desktop support professionals, and how can they be addressed?

Weekend Desktop Support professionals often encounter unique challenges such as handling urgent technical issues with limited in-person resources and managing higher volumes of remote requests. Since fewer staff may be present on weekends, you'll need to be resourceful and adept at troubleshooting independently. Effective time management and strong communication skills are essential, as you may need to escalate issues or coordinate with on-call teams. Building a solid understanding of company systems and maintaining thorough documentation can help you resolve problems efficiently and provide seamless support.

What is the difference between Weekend Desktop Support vs Help Desk Technician?

AspectWeekend Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site or remote support during weekendsHelp desk support during weekdays or shifts
Employer & IndustryIT support companies, corporate IT departmentsIT service providers, corporate IT teams
Search & Comparison IntentWeekend support roles, after-hours IT supportHelp desk roles, general IT support

Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.

What are the most commonly searched types of Desktop Support jobs in Brookfield, IL?

The most popular types of Desktop Support jobs in Brookfield, IL are:

Weekend Desktop Support jobs near you
Infographic showing various Weekend Desktop Support job openings in Brookfield, IL as of June 2026, with employment types broken down into 2% As Needed, 6% Full Time, 39% Part Time, 1% Temporary, 50% Contract, and 2% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,317 per year, or $27.1 per hour.

Senior Desktop Support Specialist

SDI Presence

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company
SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.com and connect with us on X and LINKEDIN. 
 

Summary

SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership role responsible for managing desktop support technicians, coordinating schedules, creating standard operating procedures (SOPs), resolving escalated technical issues, and ensuring exceptional customer service.

The ideal candidate brings strong Windows desktop support expertise, experience leading technical teams, and the ability to support a dynamic airport environment with varying shift requirements.

Compensation & Benefits

Salary Range: $60,000 - $79,000 annually

SDI Presence offers a comprehensive benefits package including:

  • Medical, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • Short-Term and Long-Term Disability Coverage
  • Matched Retirement Savings Plan
  • Paid Time Off
  • Wellness Program
  • Additional voluntary benefits

Responsibilities

  • Lead and coordinate the daily activities of Desktop Support Specialists.
  • Manage team scheduling and workload distribution.
  • Develop and maintain SOPs, runbooks, and technical documentation.
  • Respond to and resolve escalated desktop support issues.
  • Ensure ticket resolution and SLA compliance through the ticketing system.
  • Install, configure, troubleshoot, repair, and replace desktop and laptop hardware.
  • Support Microsoft Windows 10 and Windows 11 environments.
  • Support Microsoft 365, Office applications, printers, and peripheral devices.
  • Perform PC imaging, deployments, upgrades, and workstation moves.
  • Troubleshoot malware, antivirus, and endpoint security issues.
  • Track hardware assets and software inventory.
  • Assist with desktop-related projects and technology initiatives.
  • Monitor system health, application performance, and operational metrics.
  • Collaborate closely with IT leadership and infrastructure teams.

Required Qualifications

  • 10+ years of desktop support experience in enterprise environments.
  • Experience leading, mentoring, scheduling, or coordinating technical support teams.
  • Strong knowledge of Windows 10 and Windows 11 installation and support.
  • Experience with PC imaging and deployment tools such as SCCM OSD, Windows Deployment Services (WDS), or Macrium.
  • Familiarity with Active Directory administration.
  • Knowledge of BitLocker encryption.
  • Experience troubleshooting hardware, operating system, and software issues.
  • Understanding of malware detection and remediation tools.
  • Experience supporting Microsoft 365 and Microsoft Office applications.
  • Strong customer service and communication skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Ability to work independently while collaborating effectively with a team.
  • Ability to work onsite at both O'Hare and Midway International Airports.
  • Valid driver's license required.
  • Ability to pass an Airport Federal background check
  • Ability to perform routine and emergency desktop support activities outside normal business hours when required.

Preferred Qualifications

  • CompTIA A+ Certification.
  • College degree preferred.
  • Experience with Ethernet cable termination and data jack installation.
  • Experience supporting airport, transportation, government, or other highly regulated environments.

Work Schedule

  • Must be able to work onsite at both O'Hare and Midway International Airports.
  • Must be available to work 2pm-10pm shift, possible weekends, and holiday coverage based on business needs.
  • Must have a valid driver's license.
  • Ability to perform routine and emergency PC maintenance outside of normal business hours when required.
Other Duties

Please note, this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time, with or without notice.

 
Equal Opportunity Employer Statement  
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.  
  
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.  
 

Staffing Firms  
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.