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Weekend Desktop Support Jobs in Nebraska (NOW HIRING)

WarHorse Casino

IT Support Technician IV - Omaha

Omaha, NE · On-site

$20.25 - $27.75/hr

Install, configure, maintain, monitor, and troubleshoot desktop computers, laptops, printers ... weekends, holidays, and on-call support may be required based on business needs. LICENSE ...

Ho-Chunk, Inc.

IT Support Technician IV - Omaha

Omaha, NE · On-site

$20.25 - $27.75/hr

Install, configure, maintain, monitor, and troubleshoot desktop computers, laptops, printers ... weekends, holidays, and on-call support may be required based on business needs. LICENSE ...

360 IT Professionals

PC Support Technician

Omaha, NE · On-site

PC Support Technician Location: Omaha, NE Duration: Long Term (2 Years+) / Full Time : 2 to 5 years ... all standard desktop issues Resolve /troubleshoot, resetting password etc Desired Skill Sets:

Worldwide TechServices

Dynamic PC Support

Omaha, NE · On-site

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

Stefanini

PC/LAN Support

Omaha, NE

The successful candidate will act as the first point of contact to all First Data employees and consultants needing IT support. The selected candidate will diagnose and resolve Desktop/Laptop/Printer ...

Worldwide TechServices

Dynamic PC Support

Omaha, NE · On-site

$17/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

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Weekend Desktop Support information

What is the difference between Weekend Desktop Support vs Help Desk Technician?

AspectWeekend Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site or remote support during weekendsHelp desk support during weekdays or shifts
Employer & IndustryIT support companies, corporate IT departmentsIT service providers, corporate IT teams
Search & Comparison IntentWeekend support roles, after-hours IT supportHelp desk roles, general IT support

Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.

What are some common challenges faced by Weekend Desktop Support professionals, and how can they be addressed?

Weekend Desktop Support professionals often encounter unique challenges such as handling urgent technical issues with limited in-person resources and managing higher volumes of remote requests. Since fewer staff may be present on weekends, you'll need to be resourceful and adept at troubleshooting independently. Effective time management and strong communication skills are essential, as you may need to escalate issues or coordinate with on-call teams. Building a solid understanding of company systems and maintaining thorough documentation can help you resolve problems efficiently and provide seamless support.

What are the key skills and qualifications needed to thrive as a Weekend Desktop Support professional, and why are they important?

To thrive as a Weekend Desktop Support professional, you need solid troubleshooting skills, knowledge of operating systems (Windows and macOS), and experience with hardware and software support, typically backed by a relevant IT certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and common diagnostic utilities is essential for resolving user issues efficiently. Excellent communication, patience, and time management are crucial soft skills for assisting users and handling multiple requests under time constraints. These skills ensure reliable IT support during off-peak hours, minimize downtime, and maintain business continuity.

What are Weekend Desktop Support jobs?

Weekend Desktop Support jobs involve providing technical assistance and troubleshooting for computer systems, software, and hardware during weekends. Professionals in these roles help end-users resolve IT issues, install or update software, and maintain network connectivity. They are typically responsible for responding to support tickets, managing system updates, and ensuring minimal downtime outside of standard weekday office hours, making them essential for businesses that operate or require support on weekends.
What are the most commonly searched types of Desktop Support jobs in Nebraska? The most popular types of Desktop Support jobs in Nebraska are:
What cities in Nebraska are hiring for Weekend Desktop Support jobs? Cities in Nebraska with the most Weekend Desktop Support job openings:
Weekend Desktop Support jobs near you
IT Support Technician IV - Omaha

IT Support Technician IV - Omaha

WarHorse Casino

Omaha, NE • On-site

$20.25 - $27.75/hr

Full-time

Posted 7 days ago

WarHorse Casino rating

7.6

Company rating: 7.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

35th of 148 rated casinos

Job description

Summary
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IT Support Technician 4 - Full Time
Pay: BOE (Based on Experience)
SUMMARY DESCRIPTION
The IT Support Technician 4 is responsible for supporting and maintaining all in-house technology equipment, IT infrastructure, and audio/visual (AV) assets. This position installs, configures, troubleshoots, repairs, and upgrades corporate hardware and equipment to ensure optimal system performance. The IT Support Technician 4 also provides technical support to end users, assists with network and server maintenance, supports business continuity efforts, and helps maintain secure and reliable technology operations throughout the property.
ESSENTIAL JOB FUNCTIONS/DUTIES
  • Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC.
  • Assist in developing and maintaining business continuity and disaster recovery plans and respond to technology-related incidents as needed.
  • Install, configure, maintain, monitor, and troubleshoot desktop computers, laptops, printers, scanners, peripheral devices, presentation equipment, networking equipment, and associated software.
  • Provide technical support and training to team members regarding hardware, software, and equipment operation.
  • Diagnose and resolve complex hardware and software issues for end users while implementing effective corrective solutions.
  • Respond promptly to IT support requests received by phone, email, or other communication methods.
  • Coordinate with third-party Audio/Visual vendors and provide AV support for business operations and events.
  • Install, maintain, and support Windows operating systems, Microsoft applications, and related technologies.
  • Assist with server deployments, network equipment maintenance, and data center operations.
  • Maintain accurate inventories of computer hardware, networking equipment, and peripheral devices.
  • Document hardware installations, repairs, upgrades, failures, and equipment removals.
  • Monitor hardware warranties, maintenance agreements, and vendor contracts.
  • Support Active Directory administration and troubleshooting.
  • Assist with network diagnostics utilizing appropriate system tools.
  • Perform other duties as assigned.
JOB REQUIREMENTS
  • Must be at least 19 years of age.
  • High School Diploma or equivalent required.
  • Minimum of two (2) years of experience installing and troubleshooting Windows operating systems, desktop hardware, Microsoft products, servers, and network equipment.
  • Minimum of one (1) year of experience working in an Active Directory environment.
  • Experience using system administration and diagnostic tools such as Wireshark, Fluke Meter, Altiris, and Ghost preferred.
  • Previous experience supporting data center environments preferred.
  • Previous casino IT experience preferred.
  • Experience supporting gaming systems, table game systems, cash dispensing systems, and kiosk technology preferred.
  • Strong troubleshooting, organizational, and customer service skills.
  • Ability to communicate effectively in English, both verbally and in writing.
PREFERRED CERTIFICATIONS
  • Microsoft Certification
  • Cisco Certification
  • CompTIA A+
  • CompTIA Network+
CORE COMPETENCIES
  • Collaboration
  • Guest Focus
  • Communication
  • Problem Solving
  • Flexibility
  • Ethical Conduct
  • Stress Management
  • Attention to Detail
  • Technical Aptitude
WORK SCHEDULE
This is a full-time position supporting a 24/7/365 gaming operation. The normal schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, evenings, overnight shifts, weekends, holidays, and on-call support may be required based on business needs.
LICENSE REQUIREMENTS
  • Ability to obtain and maintain a Nebraska Gaming License.

WarHorse Gaming Omaha, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religion, marital status, disability, veteran status, or any other protected status. Preference may be extended to persons of Native American descent in accordance with applicable laws.

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