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Weekend Computer Support Specialist Jobs in New Mexico

Phsorg

Peer Support Specialist

Espanola, NM · On-site

$16.63 - $24.71/hr

... night/weekend shifts, higher education, certifications and various lead roles (for eligible ... Computer skills, familiarity with Microsoft Word, Excel, and Power Point * Familiar with readiness ...

Phsorg

Peer Support Specialist-PEH

Espanola, NM

$16.63 - $24.71/hr

... night/weekend shifts, higher education, certifications and various lead roles (for eligible ... Computer skills, familiarity with Microsoft Word, Excel, and Power Point *Familiar with readiness ...

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Weekend Computer Support Specialist information

What are the key skills and qualifications needed to thrive as a Weekend Computer Support Specialist, and why are they important?

To thrive as a Weekend Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and networking, typically backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required for effective problem resolution. Strong communication, patience, and time management skills help you efficiently support users and prioritize multiple requests. These abilities are crucial for quickly resolving technical issues and maintaining high user satisfaction during weekend shifts when resources may be limited.

What are the typical challenges faced by Weekend Computer Support Specialists, and how can they prepare for them?

Weekend Computer Support Specialists often encounter unique challenges such as limited access to in-person resources, higher urgency for resolving issues, and supporting users who may have varying technical skills. Since many full-time staff or senior technicians may not be available on weekends, it’s important to be resourceful, document issues thoroughly, and communicate clearly with users and on-call team members. Being proactive in learning remote troubleshooting techniques and familiarizing yourself with common weekend support scenarios will help you succeed in this role.

What does a Weekend Computer Support Specialist do?

A Weekend Computer Support Specialist provides technical assistance and support to users experiencing computer-related issues during weekends. Their responsibilities typically include troubleshooting hardware and software problems, assisting with network connectivity, resolving login or access issues, and providing guidance on technology use. They may work remotely or on-site, supporting either company employees or customers. The goal is to ensure that IT systems run smoothly and users receive timely help outside regular weekday hours.
What are the most commonly searched types of Computer Support Specialist jobs in New Mexico? The most popular types of Computer Support Specialist jobs in New Mexico are:
What cities in New Mexico are hiring for Weekend Computer Support Specialist jobs? Cities in New Mexico with the most Weekend Computer Support Specialist job openings:
Weekend Computer Support Specialist jobs near you

Computer Support Specialist

Millennium Corporation

Albuquerque, NM • On-site

Full-time

Posted 23 days ago

Job description

Overview
Millennium is proud to be part of the Markon enterprise, a network of specialized organizations united in support of critical national security missions. This partnership strengthens our ability to deliver results by expanding our technical depth, operational reach, and access to a broader bench of proven experts, ensuring our customers continue to receive best-in-class cybersecurity support.
For more than two decades, Millennium has operated at the forefront of cybersecurity. Our elite team of over 300 professionals brings an unmatched record of performance across Red Team Operations, Defensive Cyber Operations, Software Engineering, and Technical Engineering. As home to the largest contingent of contracted Red Team operators supporting the Department of Defense, Millennium delivers unparalleled threat intelligence and battle-tested expertise to both DoD and federal civilian customers.
What We Believe
Millennium is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law.
Responsibilities
Millennium Corporation is hiring a Computer Support Specialist in Albuquerque, NM. The candidate must have an active Secret Clearance.
The Computer Support Specialist will:
  • Deliver IT technical support to end users to ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
  • Provide timely restorative and proper maintenance of laptops/tablets/workstations and peripheral devices.
  • Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition company policies.
  • Assume the responsibility for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
  • Provide support for company approved training for new technology deployment at CONUS and OCONUS locations.
  • Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance.
  • Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities.
  • Provide day-to-day technical guidance and desk side support technical assistance to team members.
  • Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.

Qualifications
  • Candidate must have an active Secret Clearance
  • Associates degree and 6 years of experience OR 8 years of experience in lieu of a degree.
  • Must be A+ 8570 Certified
  • Experience with Remedy or ServiceNow ticketing system strongly preferred.

Business Development
Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creation of technical documentation, general proposal writing support and proposal color reviews.
Physical Requirements
  • Must be comfortable with prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 10-15 pounds at a time.

Travel Requirements
Less than 10% travel required

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