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Weekend Computer Support Specialist Jobs in Idaho

Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ... BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or ...

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

Customer Support Specialist

Idaho Falls, ID · On-site

$17.25 - $23.25/hr

Overview The Services Customer Support Specialist is directly involved in the support of all ... Visually read reports, computer screen, etc. * Good math skills (add, subtract, multiply, and ...

Customer Support Specialist

Idaho Falls, ID · On-site

$17.25 - $23.25/hr

Overview The Services Customer Support Specialist is directly involved in the support of all ... Visually read reports, computer screen, etc. * Good math skills (add, subtract, multiply, and ...

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Weekend Computer Support Specialist information

What does a Weekend Computer Support Specialist do?

A Weekend Computer Support Specialist provides technical assistance and support to users experiencing computer-related issues during weekends. Their responsibilities typically include troubleshooting hardware and software problems, assisting with network connectivity, resolving login or access issues, and providing guidance on technology use. They may work remotely or on-site, supporting either company employees or customers. The goal is to ensure that IT systems run smoothly and users receive timely help outside regular weekday hours.

What are the key skills and qualifications needed to thrive as a Weekend Computer Support Specialist, and why are they important?

To thrive as a Weekend Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and networking, typically backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required for effective problem resolution. Strong communication, patience, and time management skills help you efficiently support users and prioritize multiple requests. These abilities are crucial for quickly resolving technical issues and maintaining high user satisfaction during weekend shifts when resources may be limited.

What are the typical challenges faced by Weekend Computer Support Specialists, and how can they prepare for them?

Weekend Computer Support Specialists often encounter unique challenges such as limited access to in-person resources, higher urgency for resolving issues, and supporting users who may have varying technical skills. Since many full-time staff or senior technicians may not be available on weekends, it’s important to be resourceful, document issues thoroughly, and communicate clearly with users and on-call team members. Being proactive in learning remote troubleshooting techniques and familiarizing yourself with common weekend support scenarios will help you succeed in this role.

What are the most commonly searched types of Computer Support Specialist jobs in Idaho?

The most popular types of Computer Support Specialist jobs in Idaho are:

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago


Job description

A full-time Customer Support Specialist position is available with Liberty Healthcare Corporation.

This position is a good fit for someone who is interested in supporting people who are living with autism, developmental disabilities, or traumatic brain injury.

Role description

As a Customer Support Specialist, you will be part of a call center team which fields phone calls from individuals who are seeking health and human services for themselves or a family member.

The downstream impact of your work will enable people to receive necessary home and community based services so they may live as independently as possible and achieve their personal goals.

Responsibilities

  • Speaking with individuals over the phone
  • Scheduling appointments
  • Providing information
  • Answering questions
  • Documenting in computer systems

Schedule and work setting

  • You will work Monday through Friday during daytime hours
  • You will work in person at Liberty Healthcare’s office located at 8850 Emerald Street, Suite 164 in Boise, ID 83704

Pay and benefits

  • Starting hourly pay between $18.00 and $20.00 (depending on qualifications)
  • 30 days off annually for holidays, vacation, personal and sick leave
  • Health, dental, vision, disability and life insurance
  • FSA, 401k, and other perks

A detailed benefits overview is available at https://www.libertyhealthcare.com/upload/138.pdf