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Weekend Chat Support Jobs in Lenexa, KS (NOW HIRING)

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

TEKsystems

Expert Service Desk

Kansas City, KS · Remote

$29/hr

You will need to flex between phone, chat, slack support as well. Schedule: 7 Days a week of support - year-round. Will need to be comfortable working weekends starting Jan. Taking off time during ...

Pandi Capital, LLC

Support Analyst

Kansas City, MO · On-site

... email, chat, and in person. * Monitor support queues to ensure tickets are acknowledged ... Ability to work non-traditional hours, including evenings, weekends, and holidays as necessary.

Pandi Capital, LLC

Support Analyst

Kansas City, MO · On-site

... email, chat, and in person. * Monitor support queues to ensure tickets are acknowledged ... Ability to work non-traditional hours, including evenings, weekends, and holidays as necessary.

REsimplifi, Inc.

Be Seen First

Customer Support Specialist

Kansas City, MO · Remote

$50K - $70K/yr

You will also respond to chat and email requests, lead Zoom walkthroughs, and manage support tickets through resolution. The right candidate will enjoy working directly with customers and take ...

StoneX Group

Desktop Support Engineer

Kansas City, MO

... chat, or remotely. * Follow corporate governance standards, security policies, and approved support ... Work flexible hours, including evenings and weekends, when * Perform other related duties as ...

StoneX

Desktop Support Engineer

Kansas City, MO

... chat, or remotely. * Follow corporate governance standards, security policies, and approved support ... Work flexible hours, including evenings and weekends, when * Perform other related duties as To ...

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How much do weekend chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for weekend chat support in Lenexa, KS is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.63 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Lenexa, KS?

The most popular types of Chat Support jobs in Lenexa, KS are:

What job categories do people searching Weekend Chat Support jobs in Lenexa, KS look for?

The top searched job categories for Weekend Chat Support jobs in Lenexa, KS are:

What cities near Lenexa, KS are hiring for Weekend Chat Support jobs?

Cities near Lenexa, KS with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Lenexa, KS as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, 9% Hybrid, and 5% Remote job distribution, with an average salary of $50,859 per year, or $24.5 per hour.

Customer Support Specialist

BASYS Processing

Lenexa, KS • On-site

$17 - $22.75/hr

Full-time

Re-posted 8 days ago

Job description

**Seeking 11am-8pm CST Shift only!**
Grow with a team that leads with service and builds with purpose.
At Basys, we believe success is built on relationships, not transactions. We collaborate, solve challenges head-on and raise the bar for ourselves and each other every day. If you're energized by meaningful work and motivated to make a real impact, you'll feel right at home here.
We personalize payments and elevate service so our clients can grow with confidence. And we're building a company where innovation, care and accountability shape how we work: together.
Summary
Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants� Payment Card Industry compliance.
Duties & Responsibilities
Essential Functions
  • Serves as first line of support for merchant and partner issues and inquires.
  • Resolves product or service problems by researching and determining the cause of the problem, expediting correction and documenting and following up to ensure resolution.
  • Obtains and evaluates all relevant information to handle product and service inquiries.
  • Provides escalated technical support to customers among a variety of product categories, resolving issues according to prescribed standards and procedures.
  • Works with internal departments to ensure a high level of support for the merchant and partner.
  • Proactively contacts merchants for PCI compliance needs, assists with the completions of PCI questionnaires, schedules and monitors applicable PCI scans.
  • Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support

Additional Responsibilities
  • Identifies and documents hardware and software issues that require further escalation and tracks them through to resolution.
  • Provides software and terminal training to merchants and assures compliancy standards are met.
  • Updates merchant information in databases as needed.
  • Escalates issues to Supervisors when necessary.
  • Completes other assigned duties and projects as requested.

Requirements
  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Troubleshooting skills, either basic or advanced, depending on the role and industry
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • In-depth knowledge of a company's products and/or services
  • This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.
  • This role is eligible for a bilingual pay differential for eligible languages.

Education & Experience
  • Associate's or Bachelor's Degree Preferred
  • A minimum of 1 year experience in a financial institution or customer service required
  • Strong Communication Skills Required
  • Proficiency in Microsoft Office Suite, CRM

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.
Basys is an equal opportunity employer.

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