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Weekend Call Center Manager Jobs in Santa Rosa, CA

Internal Medicine - Cardiology

Napa, CA · On-site

$460K - $520K/yr

Participate in a structured call schedule, comprising one weekday call per week and one weekend ... Manage follow-up care and maintain detailed documentation to ensure high-quality patient outcomes.

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Weekend Call Center Manager information

See Santa Rosa, CA salary details

$32.3K

$69.8K

$119.7K

How much do weekend call center manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for weekend call center manager in Santa Rosa, CA is $69,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Call Center Manager vs Customer Service Supervisor?

AspectWeekend Call Center ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, call center knowledge, and sometimes a bachelor’s degreeUsually requires customer service experience, with some roles preferring supervisory or team lead experience
Work EnvironmentOversees call center operations during weekends, managing staff and performanceSupervises customer service team, often during regular hours, focusing on service quality
Industry UsageCommon in call centers, telecommunications, and service industriesWidely used across retail, banking, and service sectors

The main difference is that a Weekend Call Center Manager oversees call center operations specifically during weekends, focusing on management and performance, while a Customer Service Supervisor typically manages customer service teams during regular hours, emphasizing service quality and team support.

What cities near Santa Rosa, CA are hiring for Weekend Call Center Manager jobs? Cities near Santa Rosa, CA with the most Weekend Call Center Manager job openings:

UPS Manager with Notary and Livescan Required

The UPS Store #0318, #6132, #5901

Santa Rosa, CA

Full-time

Posted 12 days ago


Job description

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Manages Center financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Bona fide management/leadership skills
  • Willing to accept full accountability for Center operations