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Weekend Call Center Associate Jobs in Buffalo Grove, IL

Call Center Associate Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our South Region. This individual will answer incoming calls from customers to take orders, answer ...

PCC Call Center

Chicago, IL · On-site

$16.50 - $20.50/hr

PATIENT CARE COORDINATOR - CALL CENTER Our Call Center Patient Care Coordinators are responsible ... time, and weekends and major holidays off. All applicants should be aware that employment is ...

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

The Director of Call Center Operations will be responsible for overseeing the daily operations of the contact center, ensuring high levels of customer satisfaction, and managing the contact center ...

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours : Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is ...

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

About the job Call Center Representative We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks. You are the first point of ...

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center Representative

Chicago, IL · On-site +1

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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Weekend Call Center Associate information

See Buffalo Grove, IL salary details

$9

$17

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How much do weekend call center associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for weekend call center associate in Buffalo Grove, IL is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What cities near Buffalo Grove, IL are hiring for Weekend Call Center Associate jobs? Cities near Buffalo Grove, IL with the most Weekend Call Center Associate job openings:

Call Center Associate

Johnstone Supply

Chicago, IL • On-site

Other

Medical, Life, Retirement, PTO

Re-posted 23 days ago


Johnstone Supply rating

7.5

Company rating: 7.5 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

174th of 416 rated retail wholesalers


Job description

Call Center Associate
Johnstone Supply - Heartland Group is now hiring a Call Center Associate for our South Region. This individual will answer incoming calls from customers to take orders, answer inquiries and questions, and provide best-in-class customer service. We are looking for a reliable individual who can develop lasting relationships with customers while supporting outside and inside sales activity. This individual will have the opportunity to take part in training and other learning opportunities to expand product and service knowledge.
At Johnstone Supply Heartland Group, we value dependable, humble, and passionately serving employees, while having fun! We are continually growing and believe in providing opportunities for results-oriented individuals willing to successfully do the work.
Requirements
Education and Experience
Required:
  • High School Diploma / GED required OR equivalent combination of education and experience.
  • Minimum of 2 years' experience in call center/operations in a wholesale environment.
Preferred:
  • College degree in a relevant field (e.g. Business).
  • Direct experience in HVACR or similar industry.
Business
  • Ability to provide consistent, quality customer service.
  • General knowledge on how to manage profit and loss in order to maximize financial performance.
  • Skill in the use of PC-based spreadsheets and word processing programs (MS Word/Excel).
  • General knowledge of inventory management principles
  • General knowledge of sales and marketing processes and techniques to drive sales.
  • General knowledge of the HVACR industry, contractor customer needs and product applications.
  • Communicate business changes to proper channels when applicable (TMs, Marketing, Warehouse, Product/Pricing ect.)
  • Attend weekly L10 meetings and report changes/needs to appropriate parties
Personal Effectives
  • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
  • Ability to develop and use systems for organizing information.
  • Skill in following through on commitments.
  • Ability to multitask and skill in prioritizing work.
  • Ability to develop and implement operational plans.
  • Ability to work efficiently and with a sense of urgency.
  • Maintains confidentiality of information.
  • Ability to establish and continuously improve work procedures and systems.
  • Keeps the company's best interest in mind when considering or addressing issues.
  • Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.
Expected Work Behaviors:
  • Keeps the company's best interest in mind at all times.
  • Consistently works to promote company growth while maintaining ethical standards.
  • Maintains a professional personal appearance.
Physical Requirements:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Physical Demands: Computer keyboarding
Work Environment: Combination of office with typical office equipment
This full-time regular position is eligible for benefits including:
Health and wellness benefits
  • Medical Plan: We offer medical and prescription drug coverage with a broad network of providers. Plans include coverage for preventive care, doctor visits, hospital stays, and mental health support. Employees that elect to participate in the medical plan are eligible to enroll in a Health Savings Account.
  • Dental Plan: Our dental coverage includes preventive care such as cleanings and exams.
  • Vision Plan: This coverage provides coverage for routine eye exams, glasses, and contact lenses.
Income protection
  • Short-Term Disability (STD): Provides a portion of your income for a limited time if you become temporarily disabled due to a non-work-related injury or illness.
  • Long-Term Disability (LTD): Offers partial income replacement for an extended period if you are unable to work due to a more severe and long-lasting disability.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance: Provides a financial payout to your beneficiaries in the event of your death or a covered accidental injury. The company provides $50,000 of coverage at no cost to you, with the option to purchase additional coverage.
Financial and retirement benefits
  • 401(k) Retirement Savings Plan: You can save for retirement through pre-tax contributions. The company provides a 4% match to help you grow your retirement savings.
  • Paid Holidays: We offer paid time off for major holidays throughout the year including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and two annual Floating Holidays.
  • Paid Time Off (PTO): Employees accrue paid time off, which can be used for vacation, personal time, and sick leave. The accrual rate is based on years of service and employment status. Our PTO policy complies with any leave required by federal, state or local law.
Travel Expense Reimbursement
  • Employees are eligible for reimbursement for eligible expenses during authorized travel.

Pay Range: $24-$26/hr.
*This pay range is applicable to all applicants. Placement within the range is at the discretion of the employer and is based on candidate's qualifications, knowledge, and skills.
Applicants are accepted until 12/4/2025
Posted on Paylocity 11/20/2025
Salary Description
$24-$26/hr.

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