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Weekend Call Center Associate Jobs in Tennessee (NOW HIRING)

Call Center Representative

Humboldt, TN ยท On-site

$14.50 - $18/hr

Salary: 16.00 Call Center Representative In the modern healthcare sector, the role of Medical Call ... High school diploma or GED, associates degree in business administration or similar concentration ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... to work weekends and holidays. All Patient Care Center staff are expected to demonstrate ... Fields call with a positive attitude, building rapport and trust with patients. * Supports Monogram ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... to work weekends and holidays. All Patient Care Center staff are expected to demonstrate ... Fields call with a positive attitude, building rapport and trust with patients. * Supports Monogram ...

Call Center Representative

Brentwood, TN

$15.25 - $19/hr

... to work weekends and holidays. All Patient Care Center staff are expected to demonstrate ... Fields call with a positive attitude, building rapport and trust with patients. * Supports Monogram ...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM-5:00 PM; Friday, 8:00 AM-6:00 PM Compensation: $21/hour Employment Type: Full-Time (On-Site) Join ...

Call Center Representative

Brentwood, TN ยท On-site

$15.25 - $19/hr

... to work weekends and holidays. All Patient Care Center staff are expected to demonstrate ... Fields call with a positive attitude, building rapport and trust with patients. * Supports Monogram ...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Call Center Agent

Nashville, TN ยท On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

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Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What cities in Tennessee are hiring for Weekend Call Center Associate jobs? Cities in Tennessee with the most Weekend Call Center Associate job openings:

Call Center Representative

Rainbow Pediatric

Humboldt, TN โ€ข On-site

$14.50 - $18/hr

Other

Posted 18 days ago


Job description

Salary: 16.00

Call Center Representative Job Description


In the modern healthcare sector, the role of Medical Call Center
Representatives are more crucial than ever. As healthcare services evolve, the
need for skilled individuals who can efficiently manage, navigate, and
safeguard our healthcare communication system escalates.
Medical Call Center Representative Duties and Responsibilities:
Respond to incoming calls from patients who want to set up
appointments, have queries about medical services or need health related assistance.
Keep records of all conversations in the call center database in a
comprehensible way
Use the computer system to track patient information, call histories, and
related details
Direct calls to appropriate departments or staff as necessary
Provide information about healthcare services, clinic hours, policies, and
procedures
Handle patient complaints and issues, escalating them to higher
authorities if necessary
Ensure strict confidentiality of all patient information in accordance with
HIPAA regulations
Work closely with the healthcare team to stay up to date on services
and policies.


Work Hours:

Hours will vary.
Clinic hours are as follows:
Monday- 8am-5pm
Tuesday- 8am-7pm
Wednesday- 8am-7pm
Thursday- 8am- 7pm
Friday- 8am-7pm
Open every other Saturday 8am-12pm
One Saturday- 8am-4pm


Skills and Qualifications
Proven experience as a Call Center Representative or similar customer
service role
Knowledge of healthcare and medical terminologies
Proficiency in English and multi-language skills is a plus
Strong phone and verbal communication skills, along with active
listening abilities
Ability to handle stressful situations appropriately.
High school diploma or equivalent; higher degree from a medical or
health-related field will be a plus
Education, Experience, and Licensing Requirements:
High school diploma or GED, associates degree in business administration
or similar concentration is a plus.


Job Description Acknowledgement
I have reviewed this job description, and I understand all my job duties and
responsibilities. I can perform the essential functions as outlined. I understand
that my job may change on a temporary or regular basis according to the
needs of my location or department without it being specifically included in the
job description. If I have any questions about job duties not specified on this
description that I am asked to perform, I should discuss them with my practice
administrator or a member of Human Resources.
I further understand that future performance evaluations and merit increases
to my pay are based on my ability to perform the duties and responsibilities
outlined in this job description to the satisfaction of my immediate supervisor.
I have discussed any questions I may have had about this job description prior
to signing this form.