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Weekend Call Center Associate Jobs in Ohio (NOW HIRING)

Call Center Representative

Mason, OH

$15 - $18.75/hr

INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: Excellent verbal and written communication skills Excellent ...

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What are the most commonly searched types of Weekend Call Center jobs in Ohio? The most popular types of Weekend Call Center jobs in Ohio are:

Service Call Center Associate

McCluskey Automotive

Cincinnati, OH

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

As a Service Call Center Associate you will play a crucial role in delivering exceptional customer service over the phone. Serving as the primary point of contact for customers with vehicle service inquiries, you will need to possess excellent communication and problem-solving skills to effectively assist customers. 
 
JOB TITLE:      Service Call Center Associate (Part-Time) 
REPORTS TO: Call Center Manager
LOCATION:      Cincinnati, OH
SCHEDULE:     Monday - 730-12pm Wednesday 10am-3pm Thursday 10am-3pm Friday 1pm-6pm Saturday 10am-3pm
 
A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:     
  • Answer all incoming phone calls promptly, courteously, and efficiently
  • Monitor and respond to all incoming emails, texts, and virtual messages in a timely and professional manner
  • Schedule service appointments accurately while confirming customer needs and availability
  • Conduct outbound calls to customers for follow-ups, confirmations, and service-related outreach
  • Maintain a consistently friendly, professional, and customer-focused demeanor with both internal teams and external customers
  • Clearly and consistently communicate customer inquiries, concerns, and special requests to Service Advisors
  • Assist customers with the loaner vehicle process in accordance with McCluskey Automotive policies and availability
  • Perform additional duties and administrative tasks as assigned by the supervisor or management
 
WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:
  •       Previous automotive dealership, call center, or BDC experience preferred
  •       Familiarity with CRM/DMS systems (e.g., Tekion, Reynolds, CDK)
  •       Calm under pressure and conflict resolution skills
  • High school diploma or GED 
  • Strong verbal and written communication skills 
  • Professional phone presence and customer‑focused mindset 
  • Ability to multitask in a fast‑paced environment 
  • Basic computer proficiency and CRM experience (or willingness to learn)
  • Excellent listening and relationship‑building skills
  • Strong organization and follow‑up
  • Ability to overcome objections and guide conversations
  • Team‑oriented with a positive attitude
  • Dependable, punctual, and goal‑driven
HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):   

  • Medical, dental, and vision benefits
  • Voluntary benefits available
  • Paid time off upon hire
  • Paid company holidays
  • 401(k) with employer match
  • Growth potential
  • Automotive discounts
 
IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V.  Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting.  McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111.  McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.