RN Call Center
Sioux City, IA · On-site
Overview UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an ...
RN Call Center
Sioux City, IA · On-site
Overview UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an ...
Call Center Specialist
$16.50 - $20.75/hr
We are looking for dependable individuals to join our team as a Call Center Specialist. This role is ideal for someone who enjoys helping people, communicating clearly, and staying organized in a ...
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Call Center Specialist
$16.50 - $20.75/hr
We are looking for dependable individuals to join our team as a Call Center Specialist. This role is ideal for someone who enjoys helping people, communicating clearly, and staying organized in a ...
Call Center Supervisor
Des Moines, IA · On-site
Supervisor Technical Support: • Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives. • Clearly communicate ...
Call Center Supervisor
Des Moines, IA · On-site
Supervisor Technical Support: • Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives. • Clearly communicate ...
Call Center Supervisor
Des Moines, IA · On-site
Clearly communicate call center and company expectations Evaluate individual and team performance and provide meaningful feedback Conduct regular team meetings to enhance teamwork and communicate ...
Call Center Supervisor
Des Moines, IA · On-site
Clearly communicate call center and company expectations Evaluate individual and team performance and provide meaningful feedback Conduct regular team meetings to enhance teamwork and communicate ...
Bilingual Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi ...
Bilingual Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi ...
Bilingual Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi ...
Bilingual Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi ...
A background in call center customer service or sales or experience in group instruction in a ... Associate degree and combination of education and relevant work experience * Exceptional ...
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A background in call center customer service or sales or experience in group instruction in a ... Associate degree and combination of education and relevant work experience * Exceptional ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...
Call Center Representative
Johnston, IA · On-site
$19/hr
Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...
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Call Center Representative
Johnston, IA · On-site
$19/hr
Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...
Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...
Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...
Call Center Representative
$15.25 - $19/hr
Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.
Call Center Representative
$15.25 - $19/hr
Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.
Call Center Representative
$15.25 - $19/hr
Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.
Call Center Representative
$15.25 - $19/hr
Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.
Remote Call Center Representative
Middletown, IA · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Quick apply
Remote Call Center Representative
Middletown, IA · Remote
$14/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
RN Call Center
Sioux City, IA · On-site
UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an IntelliCenter ...
RN Call Center
Sioux City, IA · On-site
UnityPoint Clinic RN Call Center 10:30PM-7:00AM, every other weekend, holiday rotation Full Time Benefits **REMOTE - Candidate must reside in a compact license state** We are seeking an IntelliCenter ...
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Quick apply
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...
Bilingual Call Center Representative - PHC Administrative Office
Des Moines, IA · On-site
$17 - $25.50/hr
Associate degree in related field. * Work experience in a call center, community health center, medical or dental clinic, or in the essential functions of the position. * Experience working with ...
Quick apply
Bilingual Call Center Representative - PHC Administrative Office
Des Moines, IA · On-site
$17 - $25.50/hr
Associate degree in related field. * Work experience in a call center, community health center, medical or dental clinic, or in the essential functions of the position. * Experience working with ...
Remote Call Center Representative
Middletown, IA · On-site
$14.75 - $19.25/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Remote Call Center Representative
Middletown, IA · On-site
$14.75 - $19.25/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Remote Call Center Representative
$14.75 - $19.25/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Remote Call Center Representative
$14.75 - $19.25/hr
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information ...
Entry-Level Political Call Center Representative (Republican)
Iowa, IA · On-site
$15 - $18.75/hr
We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter ...
Entry-Level Political Call Center Representative (Republican)
Iowa, IA · On-site
$15 - $18.75/hr
We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter ...
Weekend Call Center Associate information
What is the difference between Weekend Call Center Associate vs Customer Service Representative?
| Aspect | Weekend Call Center Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Call centers, primarily during weekends and evenings | Office or remote, full-time or part-time, varied shifts |
| Industry Usage | Customer support, telecommunication, retail | Customer support across multiple industries |
| Search Intent | Weekend-specific roles, part-time support jobs | General customer service roles, full-time or part-time |
The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.
Full-time
Medical, Dental, Retirement, PTO
Posted 8 days ago
UnityPoint Health rating
7.3
Based on 360 frontline employees who took The Breakroom Quiz
304th of 887 rated healthcare providers
Job description
Overview
UnityPoint Clinic
RN Call Center
10:30PM-7:00AM, every other weekend, holiday rotation
Full Time Benefits
**REMOTE - Candidate must reside in a compact license state**
We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.
Qualifications
Education:
Experience:
Licenses/Certifications:
UnityPoint Clinic
RN Call Center
10:30PM-7:00AM, every other weekend, holiday rotation
Full Time Benefits
**REMOTE - Candidate must reside in a compact license state**
We are seeking an IntelliCenter RN to provide telephonic and virtual nursing care, including triage, care management, referral management, and telehealth support. This role assesses patient symptoms, determines acuity, and directs callers to the appropriate level of care using evidence-based protocols embedded within the EMR. Candidates must have strong clinical critical thinking, multitasking, and technical skills, with the ability to thrive in a fast-paced call center environment while meeting performance and patient care goals. This is a 24/7 operation with most shifts occurring evenings and weekends.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
My UnityPoint Nurse Call Center offers a free health information service for the public, sponsored by UnityPoint Health and staffed by registered nurses 24-hours a day, 7 days a week. The nurses at My UnityPoint Nurse provide medical assessment and triage, up-to-date health information and physician and clinic referral service. My UnityPoint Nurse Call Center is a centralized function of UnityPoint Health providing clinical support to UnityPoint Health and affiliates.
- Perform telephonic symptom assessment and triage using evidence-based protocols to ensure appropriate care and disposition.
- Document patient interactions accurately in the EMR and educate callers on virtual care, provider referrals, and available community resources.
- Deliver excellent customer service while maintaining confidentiality, sound judgment, and effective communication with diverse populations.
- Thrive in a fast-paced call center environment by multitasking, adapting to changing staffing needs, and supporting team and operational goals.
- Adhere to organizational policies, safety guidelines, and change initiatives while assisting with additional duties as assigned.
Qualifications
Education:
- Graduate from an accredited nursing program.
Experience:
- 1-2 years clinical experience in home care and/or ambulatory care.
Licenses/Certifications:
- The IntelliCenter RN will have an unrestricted Iowa or practicing state license and will maintain secondary licensure to perform role in UPH service areas
What UnityPoint Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995