Weekend 4Ever Young Jobs (NOW HIRING)

About Us
At 4Ever Young Wellington, we are focused on delivering exceptional patient experiences in aesthetics, wellness, hormone optimization, medically assisted weight loss, and anti-aging medicine. We are a fast-growing, luxury wellness and MedSpa practice seeking a highly motivated, organized, and energetic In-House Call Center / Patient Coordinator to join our team.
This is a high-impact role focused on lead follow-up, appointment setting, patient communication, and helping convert inquiries into booked consultations and long-term patients.
Position Overview
The Leads Specialist / Patient Coordinator will serve as the first point of contact for prospective patients. This individual will be responsible for rapidly responding to leads, nurturing prospective patients, scheduling consultations, confirming appointments, and helping maximize conversion rates and provider utilization.
The ideal candidate is highly personable, sales-oriented, detail-oriented, and thrives in a fast-paced, performance-driven environment.
Key Responsibilities
Promptly respond to inbound leads via phone, text, email, website inquiries, and social media
Follow up consistently with prospective patients to schedule consultations and treatments
Confirm appointments and reduce no-show rates through proactive communication
Maintain detailed and accurate notes in CRM and scheduling systems
Re-engage inactive leads and previous patients through outbound follow-up campaigns
Coordinate closely with providers, injectors, and front desk staff to optimize scheduling
Educate potential patients on available services, memberships, and promotions
Help drive consultation-to-treatment conversion rates
Assist with managing online inquiries generated through marketing campaigns
Maintain professional, compassionate, and luxury-level customer service standards
Support practice growth initiatives and patient retention efforts
Qualifications
Previous experience in a MedSpa, aesthetics, cosmetic surgery or wellness
Prior call center, patient coordination, inside sales, or appointment setting experience strongly preferred
Strong phone communication and customer service skills
Comfortable handling a high volume of calls, texts, and follow-ups
Sales-oriented mindset with ability to build rapport and convert leads
Experience with CRM and scheduling software preferred
Highly organized with strong attention to detail
Positive attitude, professionalism, and reliability required
Compensation & Benefits
Competitive base compensation
Performance bonuses tied to lead conversion and appointment metrics
Growth opportunities within a rapidly expanding MedSpa
Employee discounts on treatments and wellness services
Supportive and energetic team environment
Schedule
Full-time
In-person position based in Wellington, FL
Some evenings and weekends may be required
How to Apply
Please submit your resume along with a brief summary of your experience in patient coordination, sales, customer service, or appointment setting.
We are looking for someone who is hungry, organized, proactive, and passionate about helping grow a premier aesthetics and wellness practice.