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Weekend 24 7 Prayer Jobs (NOW HIRING)

Full-Time Soccer Coach

Oakland, CA ยท On-site

$40K - $55K/yr

Committed to working to a non-traditional work schedule (evenings and weekends) Notes * We have both full-time and part-time positions available. * 24-7 is an Equal Opportunity Employer. * We offer a ...

Overnight shift: 10:45 p.m.-7:00 a.m. THE DAY-TO-DAY: * Responsible for maintaining order on the ... Ability to work flexible hours including evenings, weekends and holidays as needed. This position ...

Committed to working to a non-traditional work schedule (evenings and weekends) Notes * We have both full-time and part-time positions available. * 24-7 is an Equal Opportunity Employer. * We offer a ...

... 24/7 operation ... Please be flexible and prepared to work morning/afternoon/night shifts and weekends. Location Spain ...

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Technical Support Engineer (24/7 rotation)

Phoenix, AZ โ€ข On-site

$80 - $100/hr

Other

Posted 7 days ago


Job description

Technical Support Engineer (24/7 rotation)

When a customer's traffic starts misbehaving, they don't want a ticket number โ€” they want someone who can read the logs, find the cause, and get it moving again. You're that person, on a follow-the-sun rotation that keeps the platform covered around the clock.

You'll handle inbound technical issues from customers running production traffic โ€” a drop in delivery, an integration that's erroring, a webhook that stopped firing โ€” and drive them to resolution.

This is technical, hands-on support: reproducing problems against our APIs, reading logs and delivery data, and telling the difference between a customer's bug, a carrier issue, and something on our side. When it's ours, you loop in engineering with a clean, well-documented case. Phoenix anchors our North American coverage; the role is part of a 24/7 shift rotation with the rest handled across our other hubs.

What you'll do
  • Own incoming technical tickets end to end โ€” triage, investigate, resolve, and follow up.
  • Reproduce issues against the API, read logs and delivery/engagement data, and isolate root cause.
  • Distinguish customer-side bugs from carrier/provider issues from platform issues, and route accordingly.
  • Escalate to engineering with clear, reproducible reports, and keep the customer informed until it's closed.
  • Turn recurring questions into documentation and internal runbooks so the next person is faster.
  • Work a defined shift as part of a follow-the-sun 24/7 rotation.
What we're looking for
  • 2+ years in technical support, QA, or a support-engineering role for an API or infrastructure product.
  • Comfortable reading API requests/responses, logs, and HTTP; can write a quick script or curl to reproduce an issue.
  • Calm and methodical under pressure, with genuinely clear written communication.
  • Willing and able to work shifts, including some nights and weekends on rotation.
  • Customer-first instinct โ€” you own the problem until it's actually solved.
Nice to have
  • Experience with CPaaS, messaging, telephony, or email deliverability.
  • Exposure to incident management and on-call practices.
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