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Summary This is an exciting opportunity to join the King County Sheriff's Office (KCSO) Computer Resource Unit (CRU). The CRU is seeking a highly skilled Senior IT Production Engineer to support and administer our application portfolio and participate as a lead technical resource in application projects. As technical support to the entire KCSO organization, the KCSO Computer Resource Unit, provides the foundational systems and services that power some of the region's most essential law enforcement functions.

We work side-by-side with our King County IT and vendor partners to design and deliver technology solutions that enhance customer experience and advance King County's mission. Successful candidates will have knowledge and experience with software administration, scripting, as well as knowledge of Microsoft Defender vulnerability management, SQL databases, Windows server administration, possess an understanding of operating systems, server virtualization, storage, networking technologies and an entry level proficiency in Azure Cloud services. WHO MAY APPLY: This position is open to the public.

The Senior IT Production Engineer is a civil service classified position. The recruitment and hiring process will be administered in accordance with King County Civil Service Rules. You can access these rules at Civil Service Rules.

For more information about application requirements visit civil-service-application-requirements.pdf For more information about King County Civil Service please visit our King County Civil Service website. Job Duties General job dutiesinclude, but are not limited to: Lifecycle management: Work with correct teams to establish and upgrade application systems software, servers, databases and integrations. Troubleshoot system issues and coordinate progress with customers and stakeholders, while collaborating with vendors, and KCSO cross-functional teams

Act as initial and final point of escalation in application system support. Establish and support system documentation and cross-train team members on technical systems. Research viable IT solutions for procurement while maintaining security practices.

Act as technical lead for application projects, overseeing KCSO technical requirements for systems and coordinating and collaborating with customers, stakeholders, vendors and KCSO cross-functional teams. Build and deliver presentations for architectural reviews for phase gate approval. Utilize organizational and time management skills while balancing several ongoing projects and system maintenance.

Continuously learn about and apply knowledge on technologies and systems being utilized within KCSO. Work within a Sheriff's Office precinct and support KCSO staff, including deputies, detectives, leadership, and support staff. Provide On Call support for one-week rotations.

Assist with monthly Windows server patching. This includes 7-10 weeks a year, times include 5pm-7am weekdays; 24hrs on weekends/holidays. Experience, Qualifications, Knowledge, Skills Five (5) years of experience using and supporting Microsoft tools and products with increasing responsibilities, and a combination of education and/or experience that clearly demonstrates the ability to perform the essential job duties of the position, including but not limited to the following: Knowledge of application support, hard drive operating systems, server virtualization, server storage and server certificates, networking technologies, databases, and security protocols.

Experience overseeing technical aspects of projects and deliverables including: participating in architectural design, documentation, training, change management, and security protocol configuration. Experience working with vendors, customers, and stakeholders to implement application solutions. Possess excellent communication skills and demonstrate effective customer service.

Provide application portfolio lifecycle support and serve as a final escalation point for application requests and incidents including: write scripts for process automation, standardize operational processes, ensure system technologies are kept current and troubleshoot issues as they arise. Experience in utilizing PowerShell to develop scripts and experience with AD groups and Entra access. Experience in working with VPN tunnels, and establishing SSO and SSL, renewing server certs, experience using configure management databases (CMDB)s, such as SCCM, and upgrading software systems.

Experience in major incident responses, advanced troubleshooting skills, experience in root cause analysis and problem management, expertise in data collection and analysis skills. Experience working with vendors, managing incidents and coordinating fixes. Additional Requirements: You must be a United States citizen, Lawful Permanent Resident, or deferred action childhood arrival (DACA) recipient.

You must have the ability to read, speak, and write in the English language fluently. Verify that you do not meet any of the KCSO Automatic Disqualifying Behavior requirements. You must be able to meet all KCSO background standards as listed in section 10.14 of the Civil Service Rules

Background requirements will be evaluated throughout the hiring process. Desired Qualifications: In addition to the minimum qualifications, competitive candidate will also have one or more of the following: Degree in Computer Science, or a combination of education with extensive and progressive work experience. Microsoft Certified Professional (MCP, Microsoft Certified Systems Engineer (MSCE), CompTIA, Network + Certified, or other technical certifications).

Project Management experience Azure cloud experience Experience imaging Dell computers Experience working in a governmental capacity using enterprise tools. Supplemental Information WORK SCHEDULE: This position is FLSA Exempt and is not eligible for overtime. Typical work hours are 40 hours per week, 8:00 AM - 5:00 PM, Monday through Friday.

Additional hours and/or modified schedules may be necessary to respond to workload needs, which may include evenings, weekends, and a rotating on-call schedule. WORK LOCATION: In office at various King County precincts and contract cities. A list of precincts and contract cities are listed on our website.

RECRUITMENT TIMELINE: Applications will be screened for clarity, completeness, and competitiveness. The most competitive candidates will be invited to participate in an oral board interview. Below is the tentative timeline for this recruitment: Oral Board Interview: Late July 2026.

Please note, dates are subject to change based on resource availability. Here are resources to help with Civil Service examinations: Helpful tips for the Civil Service oral board interview: Video - Oral Board Examination Information Additional information on King County's commitment to equity and social justice: Website - Understanding King County ERSJ Values and Commitments NECESSARY SPECIAL REQUIREMENTS: The candidate selected for this position will be required to pass a comprehensive background investigation to include fingerprinting and a polygraph examination. REQUIRED APPLICATION STEPS: Please carefully review the list of required materials before submitting your application.

Additional information on application requirements can be found on the Civil Service website. Candidates must complete an online employment application at www.kingcounty.gov/jobs with employment history going back at least ten years, if applicable, and all relevant experience that exceeds ten years. Applications that say "see resume" or do not have any work history listed in the application itself will not be considered

Resumes are not accepted in lieu of a completed job application. Answer all the supplemental questions. Review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.

Include a letter of interest (cover letter), no more than one page summarizing how your experience, qualifications, knowledge, and skills meet or exceed the requirements of the Senior IT Production Engineer position. CONTACT: For questions or more information about the recruitment process, please contact: Sara Rogers, Senior HR Analyst sarrogers@kingcounty.gov If you need this announcement in an alternate language or format, would like to request accommodation or if you have questions, please contact your recruiter listed on this job announcement. CLASSIFICATION: The classification for this position is IT Production Engineer - Senior King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.