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Website Update Jobs in Connecticut (NOW HIRING)

AIA Connecticut

Be Seen First

Marketing & Program Manager

New Haven, CT · On-site

$60K/yr

Regularly update and maintain website pages to reflect current programs, events, and initiatives. Program Management Program Management, Committee Collaboration, Continuing Education & Awards * Plan ...

AIA Connecticut

Be Seen First

Marketing & Program Manager

New Haven, CT · On-site

$60K/yr

Regularly update and maintain website pages to reflect current programs, events, and initiatives. Program Management Program Management, Committee Collaboration, Continuing Education & Awards * Plan ...

Toland Law

Administrative Professional

Hamden, CT · On-site

$19 - $21/hr

Update the firm's website and social media with relevant content. Qualifications: • Familiar with common office procedures. • Pay attention to detail and complete tasks with a high degree of ...

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Website Update information

What is a website update?

A Website Update job involves maintaining and improving a website by updating content, fixing issues, and enhancing functionality. This may include refreshing text and images, ensuring compatibility with new devices or browsers, and optimizing for performance and security. Regular updates help keep the website user-friendly, secure, and aligned with business goals.

What are the typical daily responsibilities for someone working in a website update position?

Daily responsibilities for a Website Update professional often include updating website content, uploading images and multimedia, formatting text, and ensuring that all pages comply with branding and accessibility standards. You might also troubleshoot issues, perform basic site maintenance, review analytics to optimize content, and collaborate with designers, content writers, or marketing teams on new initiatives. Tasks can range from routine updates—such as posting news or events—to more complex changes like creating landing pages or implementing minor design tweaks. The role typically requires balancing multiple requests and following established workflows to maintain site accuracy and performance.

What are the key skills and qualifications needed to thrive in the website update position, and why are they important?

To excel in Website Update roles, strong skills in HTML, CSS, content management systems (CMS) like WordPress or Drupal, and attention to detail are essential, along with a background in web development or digital media. Familiarity with website analytics tools, image editing software, and version control systems such as Git is highly valued and sometimes required. Outstanding organizational skills, problem-solving ability, and the capacity to communicate effectively with both technical and non-technical team members set candidates apart. These skills enable accurate, timely updates while maintaining website integrity and ensuring positive user experiences.

What are popular job titles related to Website Update jobs in Connecticut? For Website Update jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Website Update jobs in Connecticut look for? The top searched job categories for Website Update jobs in Connecticut are:
Website Update jobs near you
Infographic showing various Website Update job openings in Connecticut as of July 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution.

Technical Service Representative II

Laticrete International, Inc.

Bethany, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Classification:
Salary
Job Description:
Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?
At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We've been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut's top family-owned companies in 2017!
We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate.
We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!
Just some of our benefits:
  • Medical
  • Dental
  • Vision
  • 401k
  • Tuition reimbursement
  • 13 paid holidays in addition to paid vacation and sick time
  • Flexible spending
  • Life Insurance, AD&D and Supplemental Insurance

This position supports the installation and use of physical building materials. It is not an IT, software, or systems support role.
POSITION SUMMARY
The Technical Services Representative II provides technical services to both internal and external customers through phone calls, website chats, emails, etc. and works to resolve complaints and issues in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional duties and responsibilities may be assigned, as necessary.
1. Customer Interactions (80%)
  • Provide technical services to architects, contractors, distributors, specifiers, engineers, homeowners, and internal customers through phone calls, website chat feature, emails, etc. to provide information on proper material selection, installation methods and supporting information.
  • Work on the investigation and settlement of customer complaints as assigned through SalesForce diplomatically and in a professional manner within authorized limits. Place complaint settlement product orders and/or check requests.
  • Coordinate incoming requests for technical support and training with sales and field Technical Representatives.
  • Follow up requests from field representatives and distributors to establish contact between contractors and design teams.
  • Coordinate and participate in job site visits.
  • Update complaints in Salesforce as new information is attained.
  • Resolve complaints quickly and in a mutually beneficial manner.
  • Help Technical Service Supervisor ensure departmental procedures and adequate internal controls are followed through the department.
  • Assist Supervisor with analysis of Technical Services activities and report trends and needs, as necessary.

2. Internal Support (10%)
  • Support Technical Services training programs, as directed.
  • Create and update technical data sheets and technical advisories.
  • Review and approve technical literature, packaging, data sheets, and Marketing collateral.
  • Represent Technical Services ISO quality system reviews and audits.
  • Work / learn to increase product and industry knowledge and becoming a subject matter expert.

3. Special Projects, Housekeeping, and Assignments (10%)
  • Participate in implementation or improvement initiatives associated with Technical Services.
  • Help design and implement procedures and online tools for vendor supplied products.
  • Work with Marketing to provide specifications, CAD details and BIM content to third party vendors for inclusion on their websites or specification generating tools.
  • Create and update FAQs for inclusion on website FAQ page.
  • Help DEVOPS develop tools for LATICRETE website for STRATA_HEAT and custom shower pans and drains to aid customer in choosing and ordering products.
  • Enter information into Salesforce for new Accounts, Contacts and Projects which are Technical Services generated.
  • Update complaints in Salesforce as new information is attained.

REQUIRED SKILLS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of 3 yrs. experience in construction industry.
  • Minimum of 2 yrs. of experience in Technical Services or comparable industry experience.
  • Experience with Salesforce and JD Edwards preferred.
  • Knowledge of architecture and construction methods a plus.
  • Knowledge of LATICRETE product lines, applications, construction practices and materials a plus.

Specialized Skills, Requirements and Experience:
  • High School Diploma: Degree preferred.
  • Strong interpersonal, written, and verbal communications skills.
  • Computer skills: Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, etc.) and Outlook.
  • Fluency in second language, preferred.
  • Team cooperation - maintain a positive cooperative attitude with all employees at LATICRETE and all customers (internal and external).

Physical Requirements:
  • Physical ability to lift and carry 50 lbs. (22.7 kg) repeatedly.
  • Push/pull: Must be able to push/pull 50 lbs.
  • Stand: Must be able to stand 20% of the day or more.
  • Sitting: Must be able to sit for 80% of the day or more.
  • Twisting/Bending: Must be able to twist/bend 25% of the day.
  • Squatting, climbing and/or crawling: 10% of the day

Travel Requirement:
Must be able to travel up to 20%

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