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Website Support Jobs in Washington (NOW HIRING)

Finacon Systems

.NET Developer w/508 exp

Columbia, MD · On-site

Prepare and document website support and escalation procedures for technical issues related to website operations/functionality. Consult with engineering staff to evaluate interface between hardware ...

Finacon Systems

.NET Developer w/508 exp

Columbia, MD · On-site

... document website support and escalation procedures for technical issues related to website operations/functionality. • Consult with engineering staff to evaluate interface between hardware ...

Chapters Health System

Website Specialist

Falls Church, VA · On-site

$100K - $100K/yr

The Website Specialist will also play a major role in enhancing brand awareness and visibility online including management of location pages as well as driving website traffic and supporting search ...

Chapters Health

Website Specialist

Falls Church, VA · On-site

$100K - $100K/yr

The Website Specialist will also play a major role in enhancing brand awareness and visibility online including management of location pages as well as driving website traffic and supporting search ...

Chapters Health System

Website Specialist

Falls Church, VA

$100K - $100K/yr

The Website Specialist will also play a major role in enhancing brand awareness and visibility online including management of location pages as well as driving website traffic and supporting search ...

Team Velocity

Website Performance Manager

VA · Remote

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... You will support and respond to all dealership inquiries quickly, solving most issues instantly.

Team Velocity

Website Performance Manager

Washington, DC · Remote

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... You will support and respond to all dealership inquiries quickly, solving most issues instantly.

Team Velocity

Website Performance Manager

Washington, DC · On-site

$65K - $80K/yr

As a Website Performance Manager (WPM) , you are the Website relationship owner for our automotive ... You will support and respond to all dealership inquiries quickly, solving most issues instantly.

CMT Services, Inc.

AEM Website Developer

Adelphi, MD · On-site

The AEM Website Developer will support the development and implementation of digital consumer ... experiences leveraging Adobe Experience Manager (AEM). This includes building and integrating AEM ...

CMT Services Inc

AEM Website Developer

Adelphi, MD · On-site

The AEM Website Developer will support the development and implementation of digital consumer ... experiences leveraging Adobe Experience Manager (AEM). This includes building and integrating AEM ...

CMT Services Inc.

AEM Website Developer

Adelphi, MD · On-site

The AEM Website Developer will support the development and implementation of digital consumer ... experiences leveraging Adobe Experience Manager (AEM). This includes building and integrating AEM ...

Zantech

Senior Technical Writer/Editor

Arlington, VA

Technical Messaging Support * Technical writing and editing of cybersecurity publications * Publication process management and quality assurance * CISA.gov website publishing * Section 508 compliance ...

Zantech

Senior Technical Writer/Editor

Arlington, VA · On-site

Technical Messaging Support * Technical writing and editing of cybersecurity publications * Publication process management and quality assurance * CISA.gov website publishing * Section 508 compliance ...

Zantech

Senior Technical Writer/Editor

Arlington, VA · On-site

Technical Messaging Support * Technical writing and editing of cybersecurity publications * Publication process management and quality assurance * CISA.gov website publishing * Section 508 compliance ...

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All JobsWebsite Support JobsWebsite Support Jobs in Washington

Website Support information

See Washington salary details

$13

$21

$29

How much do website support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for website support in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What is website support?

Website support refers to the services and assistance provided to maintain, troubleshoot, and optimize websites. This can include tasks such as fixing technical issues, updating content, ensuring security, resolving user problems, and keeping the website running smoothly. Website support professionals may work with website owners, businesses, or organizations to ensure their online presence is reliable and up-to-date. They often use various tools to monitor site performance and address any issues that arise quickly. Effective website support helps prevent downtime and ensures a positive experience for website visitors.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support specialist, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by experience or certifications in web development or IT support. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, patience, and problem-solving abilities help you address user issues effectively and build positive client relationships. These skills are essential for ensuring websites run smoothly, minimizing downtime, and delivering a seamless user experience.

What are some common challenges faced by website support professionals, and how can they effectively manage them?

Website support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, handling urgent requests, and communicating complex solutions to non-technical users. To manage these challenges effectively, it's important to stay updated on web technologies, use clear communication, and prioritize tasks based on urgency and impact. Collaborating closely with developers and content teams also helps ensure that recurring issues are addressed at the source, reducing repeat support tickets.

What is the difference between Website Support vs Web Developer?

AspectWebsite SupportWeb Developer
Primary RoleMaintains and troubleshoots existing websitesDesigns, develops, and builds new websites
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceProgramming languages (JavaScript, PHP, etc.), coding certifications, design skills
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, tech companies, agencies
Typical TasksBug fixing, updates, user supportCreating new features, coding, testing

Website Support focuses on maintaining and troubleshooting existing websites, ensuring smooth operation and user satisfaction. Web Developers, on the other hand, are responsible for creating and building new websites or features. While both roles require some technical skills, Web Developers typically have more advanced coding expertise. Understanding these differences helps employers and job seekers find the right fit for their needs.

Website Support jobs near you
Infographic showing various Website Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.

.NET Developer w/508 exp

Finacon Systems

Columbia, MD • On-site

Full-time

Re-posted 2 days ago

Job description

This position will be responsible for the updating and designing of a customer website using .Net and ensuring 508 compliance for the website. Monitor website for Section 508 compliance and ensure website development meets customer requirements. Perform review of abstracts, agenda, and other documentation generated by website to ensure 508 compliance

Code, test, debug, implement, document, and develop programs using ASP .NET as necessary to test and ensure project website meets customer requirements. Research & analyze information to determine, recommend and plan implementation of a new system or modification of an existing system. Provide assistance to team involving web applications and databases and assist with the development of J2EE applications as necessary

Develop software system testing and validation procedures. Perform troubleshooting and diagnostics tasks for website and system equipment and provide risk mitigation plans for technical implementation activities. Prepare and document website support and escalation procedures for technical issues related to website operations/functionality.

Consult with engineering staff to evaluate interface between hardware, software, and the website as necessary. Develop specifications and performance requirements and resolve customer problems. Keep abreast of emerging software development and inform management of trends and impact.

Participate in functional requirements and design document and other system life-cycle documentation to meet SDLC and CMMI requirements. Create appropriate documentation in work assignments such as program code, and technical documentation. Gather information from existing systems and analyze program and time requirements.

Work with client and management to resolve issues and validate website programming requirements. Provide technical advice on complex programming. Communicate verbally and in writing functional requirements to both technical and non-technical audiences to facilitate the development of solutions.

Conduct quality assurance activities such as peer reviews. Assist the Project Manager in preparing time estimates and justification for assigned tasks. Supporting project personnel in resolving fairly complex program problems.

Perform other duties and tasks as assigned. Required Skills: Incumbent must possess a minimum of 2 years' experience with ASP .NET technologies and should be familiar with 508 compliance requirements.

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