The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 ...
Quick apply
The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 ...
Quick apply
The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 ...
Cleveland, OH · On-site
Investigate alerts related to potential compliance violations through website monitoring * Monitor and review retroactive MATCH alerts * Maintain detailed documentation of violations, responses, and ...
Cleveland, OH · On-site
Investigate alerts related to potential compliance violations through website monitoring * Monitor and review retroactive MATCH alerts * Maintain detailed documentation of violations, responses, and ...
Little Canada, MN · On-site
$40 - $44/hr
The analyst is responsible for website monitoring, troubleshooting, content support, process documentation, reporting, and liaising with developers, designers, and IT partners. The ideal candidate is ...
Little Canada, MN · On-site
$40 - $44/hr
The analyst is responsible for website monitoring, troubleshooting, content support, process documentation, reporting, and liaising with developers, designers, and IT partners. The ideal candidate is ...
Culver City, CA · On-site
$37.29 - $42.89/hr
Uses analytics tools to monitor website performance, track KPIs and identify opportunities for improvement. Compliance & Security * Builds HIPAA-compliant web forms (using the Jotform web application)
Culver City, CA · On-site
$37.29 - $42.89/hr
Uses analytics tools to monitor website performance, track KPIs and identify opportunities for improvement. Compliance & Security * Builds HIPAA-compliant web forms (using the Jotform web application)
Salina, KS · On-site
$31.39 - $33.32/hr
Monitor and maintain data integrations between student information systems, staff databases ... Track and analyze website performance and analytics to guide improvements in usability, engagement ...
Salina, KS · On-site
$31.39 - $33.32/hr
Monitor and maintain data integrations between student information systems, staff databases ... Track and analyze website performance and analytics to guide improvements in usability, engagement ...
Allen, TX · On-site
Monitor website performance and recommend improvements for usability, speed, and reliability. * Ensure websites function properly across modern browsers and responsive devices. * Coordinate website ...
Allen, TX · On-site
Monitor website performance and recommend improvements for usability, speed, and reliability. * Ensure websites function properly across modern browsers and responsive devices. * Coordinate website ...
Montpelier, VT · On-site
The candidate should have experience with creating synthetic transactions on Keynote ( for website monitoring and performance analytics. - MUST HAVE The candidate should have experience with analysis ...
Montpelier, VT · On-site
The candidate should have experience with creating synthetic transactions on Keynote ( for website monitoring and performance analytics. - MUST HAVE The candidate should have experience with analysis ...
Denver, CO · On-site
$50K - $55K/yr
Verifying and removing restrictions for events offered on our website. * Monitoring and maintaining regulatory requirements for the bet365 product across all platforms. * Maintaining a level of ...
Denver, CO · On-site
$50K - $55K/yr
Verifying and removing restrictions for events offered on our website. * Monitoring and maintaining regulatory requirements for the bet365 product across all platforms. * Maintaining a level of ...
Oklahoma City, OK · Remote
$83K/yr
Monitor website health and contribute to continuous optimization initiatives Required Qualifications * Proven experience developing and maintaining websites in a professional setting * Strong ...
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Oklahoma City, OK · Remote
$83K/yr
Monitor website health and contribute to continuous optimization initiatives Required Qualifications * Proven experience developing and maintaining websites in a professional setting * Strong ...
Culver City, CA · Hybrid
$37.29 - $42.89/hr
Uses analytics tools to monitor website performance, track KPIs and identify opportunities for improvement. Compliance & Security * Builds HIPAA-compliant web forms (using the Jotform web application)
Culver City, CA · Hybrid
$37.29 - $42.89/hr
Uses analytics tools to monitor website performance, track KPIs and identify opportunities for improvement. Compliance & Security * Builds HIPAA-compliant web forms (using the Jotform web application)
Cleveland, OH · On-site
Investigate alerts related to potential compliance violations through website monitoring * Monitor and review retroactive MATCH alerts * Maintain detailed documentation of violations, responses, and ...
Cleveland, OH · On-site
Investigate alerts related to potential compliance violations through website monitoring * Monitor and review retroactive MATCH alerts * Maintain detailed documentation of violations, responses, and ...
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
Hacienda Heights, CA · On-site
Monitor Shopify analytics and third-party tools to evaluate website performance, customer behavior, and sales trends. * Report on KPIs such as conversion rate, bounce rate, time on site, and product ...
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Hacienda Heights, CA · On-site
Monitor Shopify analytics and third-party tools to evaluate website performance, customer behavior, and sales trends. * Report on KPIs such as conversion rate, bounce rate, time on site, and product ...
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
$31.39 - $33.32/hr
The Website Administrator is responsible for the management, maintenance and continuous improvement ... Monitor and maintain data integrations between student information systems, staff databases ...
$31.39 - $33.32/hr
The Website Administrator is responsible for the management, maintenance and continuous improvement ... Monitor and maintain data integrations between student information systems, staff databases ...
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
Quick apply
Pearland, TX · On-site
$20 - $27/hr
The City of Pearland Website Coordinator General Statement of Job: The Website Coordinator will ... Monitors emerging technological trends. * Understands the importance of creating a web presence ...
Bernville, PA · On-site
Regularly update plugins, monitor uptime, and implement top-tier security protocols. What We're Looking For * Proven experience in website development HTML, CSS, JavaScript, and major CMS platforms ...
Bernville, PA · On-site
Regularly update plugins, monitor uptime, and implement top-tier security protocols. What We're Looking For * Proven experience in website development HTML, CSS, JavaScript, and major CMS platforms ...
Falls Church, VA · On-site
$100K - $100K/yr
Monitor Google, Facebook, and other appropriate reviews sites and organizational responses. Manage and respond to inquiries on the website contact us form. Lead the development, management, and ...
Falls Church, VA · On-site
$100K - $100K/yr
Monitor Google, Facebook, and other appropriate reviews sites and organizational responses. Manage and respond to inquiries on the website contact us form. Lead the development, management, and ...
Falls Church, VA · On-site
$100K - $100K/yr
Monitor Google, Facebook, and other appropriate reviews sites and organizational responses. Manage and respond to inquiries on the website contact us form. Lead the development, management, and ...
Falls Church, VA · On-site
$100K - $100K/yr
Monitor Google, Facebook, and other appropriate reviews sites and organizational responses. Manage and respond to inquiries on the website contact us form. Lead the development, management, and ...
Norwood, MA · On-site +1
... Monitor and respond to platform security risks in coordination with internal IT and development ... website analytics implementations including Google Analytics, Google Tag Manager, and conversion ...
Norwood, MA · On-site +1
... Monitor and respond to platform security risks in coordination with internal IT and development ... website analytics implementations including Google Analytics, Google Tag Manager, and conversion ...
$39K - $48.5K
13% of jobs
$55.4K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.1K
17% of jobs
$58.1K - $67.6K
10% of jobs
The median wage is $74K / yr.
$67.6K - $77.2K
16% of jobs
$77.2K - $86.7K
17% of jobs
$89.4K is the 75th percentile. Wages above this are outliers.
$86.7K - $96.3K
10% of jobs
$96.3K - $105.8K
5% of jobs
$105.8K - $115.4K
3% of jobs
$115.4K - $124.9K
1% of jobs
$124.9K - $134.5K
3% of jobs
$134.5K - $144K
5% of jobs
$39K
$80.9K
$144K
A typical day in Website Monitoring involves actively tracking website performance, responding to downtime alerts, analyzing traffic patterns, and documenting any anomalies or issues found. You’ll frequently collaborate with development and IT teams to escalate and resolve problems, ensuring seamless user experiences across platforms. Regular tasks may also include updating monitoring parameters, preparing status reports, and participating in incident reviews. This role is both proactive and reactive, requiring a strong sense of urgency, situational awareness, and teamwork.
To excel in Website Monitoring, you need a strong understanding of web protocols, analytics, and IT troubleshooting, often supported by experience with website performance tools and basic programming knowledge. Familiarity with monitoring platforms such as Nagios, New Relic, or Pingdom, and certifications like CompTIA ITF+ or Google Analytics can be advantageous. Attention to detail, quick problem-solving abilities, and clear communication are valuable soft skills in this profession. These competencies are essential to ensure website stability, prompt issue resolution, and reliable performance for users.
A Website Monitoring job involves tracking a website's performance, uptime, and functionality to ensure it remains accessible and operates smoothly. Professionals in this role use monitoring tools to detect downtime, slow loading speeds, security vulnerabilities, or other technical issues. They analyze reports, troubleshoot potential problems, and sometimes coordinate with developers or IT teams to resolve issues quickly. The goal is to minimize disruptions and enhance the user experience by keeping the website stable and responsive.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 days ago
The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging.
You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities.
This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States.
Laptop & communication tools will be provided.
Requirements
· Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error.
· Provide support communications for customer issues.
· Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily.
· Performs quality assurance (testing) procedures to ensure error-free working products and applications.
· Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes.
Job Requirements:
· Ability to handle multiple tasks with changing priorities.
· Ability to work in a fast-paced, deadline-oriented environment.
· Shift schedule will be non-traditional working hours, including one weekend a month.
· Ability to work independently to complete required tasks without direct support or supervision.
· Understands basic user experience/information architecture.
· Understanding of website technologies (HTML, CSS, JavaScript).
· Content Management System (CMS) Experience preferred.
· Ability to think critically to solve problems on the fly.
· Strong analytical, prioritizing, interpersonal, problem-solving skills.
A clear criminal background is necessary.
U.S. permanent residency is required.
Benefits
Sourced by ZipRecruiter
It services
11 - 50 Employees
Lansdale, PA, US
1994