Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Preferred
5+ years in RightNow (including the latest release)
2+ years in PHP, HTML, CSS, Shell Scripting
4+ years in Integration (Batch, Real-time - SOAP, XML, Web Services, etc.)
Add-In Development using RightNow Desktop Add-in framework
Widget design
Ability to configure the Oracle RightNow application
Able to write and execute ROQL queries
CRUD operations using Connect web services
Should have worked on integration between different systems - CTI, Portal integration, SMS
Should have strong functional skills
Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
Excellent Client handling skills
Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
Strong CRM Domain Knowledge, with special focus on Service Domain
Experience and expertise in Cloud Implementation
Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
Language interfaces/ deployment in multi country setups
Qualifications
Qualifications
Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with IT.
Additional Information
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.