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Wayfair Jobsexternal in Massachusetts (NOW HIRING)

At Wayfair, you'll join a team that cheers each other on, celebrates wins big and small, and knows that building beautiful homes should also be fun. Ready to help customers fall in love with their ...

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Wayfair information

See Massachusetts salary details

$97.2K

$125.2K

$150.7K

How much do wayfair jobs pay per year?

As of Sep 7, 2026, the average yearly pay for wayfair in Massachusetts is $125,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,700.00 and $142,000.00 per year, depending on experience, location, and employer.

What is a Wayfair job?

A Wayfair job refers to a position at Wayfair, an e-commerce company specializing in home goods and furniture. Wayfair offers roles in various departments, including customer service, supply chain, engineering, design, and marketing. Employees work in corporate offices, warehouses, or remotely, depending on the role. The company is known for its fast-paced environment, innovation, and opportunities for career growth.

What do Wayfair employees do?

Wayfair employees work in a variety of roles, including customer service, logistics, software engineering, product management, marketing, and fulfillment operations. Their main goal is to ensure a smooth online shopping experience for customers looking to buy furniture and home goods. Employees may be involved in tasks such as assisting customers, managing supply chains, developing the website and app, or coordinating deliveries. Wayfair values innovation, customer satisfaction, and efficiency in its operations. The company offers both remote and in-person job opportunities across different departments.

What are the key skills and qualifications needed to thrive as a Wayfair Customer Service Representative, and why are they important?

To thrive as a Wayfair Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in navigating e-commerce platforms are typically required. Patience, empathy, and multitasking help individuals stand out in this fast-paced, customer-focused role. These skills are essential for delivering exceptional customer experiences, resolving issues efficiently, and maintaining Wayfair’s reputation for quality service.

What does collaboration look like for employees working at Wayfair, and how are cross-functional teams structured?

At Wayfair, employees frequently collaborate in cross-functional teams that bring together talent from areas such as engineering, product management, design, and operations. This structure encourages open communication and rapid problem-solving, as teams work together to drive projects from ideation to launch. Regular meetings, agile workflows, and digital collaboration tools are used to keep everyone aligned and ensure transparency. This environment allows employees to gain exposure to different functions and contribute to impactful company initiatives, fostering both professional growth and strong working relationships.

What are the most commonly searched types of Wayfair jobs in Massachusetts?

The most popular types of Wayfair jobs in Massachusetts are:

What are popular job titles related to Wayfair jobs in Massachusetts?

For Wayfair jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Wayfair jobs?

Cities in Massachusetts with the most Wayfair job openings:

Infographic showing various Wayfair job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $125,239 per year, or $60.2 per hour.

Full Time Design Consultant- AllModern

Wayfair

Dedham, MA • On-site

$24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Key responsibilities

  • Lead design consultations with customers to understand their style, needs, and preferences.

  • Create and present design solutions, including room layouts, fabric selections, and product choices, using design software.

  • Build and grow sales by turning design ideas into shoppable plans and guiding customers through the purchasing process.


Wayfair rating

6.6

Company rating: 6.6 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

32nd of 63 rated furniture retailers


Job description

This is a FULL TIME Retail position. You will be required to work a range of 30-40 hours per week, with 2 guaranteed days off per week. Evening and weekend availability is a must for this role. 


The base pay for this position is $24.50 per hour.

AllModern-Dedham, MA (Legacy Place Plaza)

Overview:
At AllModern, we believe everyone deserves a home they love and as a Design Advisor, you’ll help make that happen. You'll be more than a salesperson; you’ll be a trusted design partner, guiding customers through everything from furniture selections to full-room transformations. Using your interior design expertise, trend awareness, and flair for customer service, you’ll help bring their vision to life—whether in-store, virtually, or in their home.

This role blends creativity and strategy, giving you the tools to inspire and the autonomy to deliver results. From room layouts to fabric swatches, your design solutions will reflect each customer’s unique style, budget, and needs. We’re not just a store—we’re a community of creators, doers, and dreamers. At Wayfair, you’ll join a team that cheers each other on, celebrates wins big and small, and knows that building beautiful homes should also be fun.

Ready to help customers fall in love with their homes—and your career? Let’s make it happen.


What Does A Retail Design Advisor Do?


  • Be the Customer’s Trusted Advisor: Greet, listen, and learn. You’ll lead design consultations that feel more like conversations, getting to know your customer’s style, needs, and how they really live. Whether it’s a growing family, a new pet, or a dream remodel, you’ll help it all come together beautifully.
  • Turn Vision Into Reality: Create stunning, functional spaces using your design expertise—think color theory, spatial planning , textiles, and trend-savvy picks. You'll walk customers through fabric swatches, finishes, and product choices with confidence and clarity.
  • Inspire with Tech + Tools: Build out 2D/3D room views, mood boards, and persuasive presentations using our design software. (Bonus points if you’ve dabbled in tools like SketchUp, DesignFiles, Floorplanner, Icovia, or a similar tool!)
  • Always Be Designing (and Selling): Every interaction is a chance to build trust and drive results. You’ll grow sales by turning design dreams into shoppable plans—and guiding customers every step of the way.
  • Multitask with Purpose: Balance design appointments, sales floor chats, team collabs—you’ll handle it all with a positive attitude and a flexible mindset.
  • Be a Team Player: Pitch in on floor sets, help with replenishment, and share your best design hacks with the team. We grow together here.
  • Drive Sales with Style: Every interaction is an opportunity to build trust, grow your pipeline, and close the loop on beautiful, functional spaces. You’ll actively seek out leads and help customers take the next step.


You’ll Thrive in this Role if You Have:

  • Sales Chops: 2+ years of sales experience, ideally with higher price-point products or in a design-related retail environment.
  • Design Know-How: At least 1 year of experience in interior, architectural, or graphic design—plus a solid grasp of spatial planning, color theory, and style trends.
  • Flexibility: Open availability, including evenings, weekends, and holidays. You’re ready when your customers are.
  • Tech Savviness: You’re comfortable using design tools (AutoCAD, SketchUp, DesignFiles, etc.), POS systems, and platforms like Salesforce.
  • Team Spirit: You shine in a collaborative, cross-functional environment and love being part of a supportive, high-performing crew.
  • Great People Skills: You're a strong communicator with the confidence to guide, advise, and build trust with customers from all walks of life.
  • A Hustle Mindset: You thrive in a fast-paced setting and know how to prioritize like a pro—whether you're juggling back-to-back appointments or jumping in to help on the floor.
  • A Design-Driven Background: A bachelor’s degree or equivalent design-related education is a plus, but not a deal-breaker. Passion and skill go a long way!


Additional Physical and Environmental Requirements:

  • Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
  • Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
  • Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.
  • Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
  • Temperature Flexibility: Comfortable in environments with varying temperature conditions.
  • Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.

Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.


What are the Benefits*?

  • Competitive Pay: Earn competitive compensation and bonus pay opportunity with regular opportunities for performance-based increases.
  • Career Growth: Access professional development and advancement opportunities to help you grow with us.
  • Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
  • Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
  • 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
  • Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
  • Wayfair Employee Discount: Save big on the pieces you love—plus get 10% off at our in-store restaurant
  • Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

 And So Much More: We’ve got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
 
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
 
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com. 


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About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

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