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Wayfair Joss Main Jobs (NOW HIRING)

Wayfair

Spanish Bilingual Service Consultant

Bryan, TX

$14.25 - $18/hr

Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and finds meet irresistible savings * AllModern, a go-to online source making modern design more accessible

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$38K

$62.4K

$126.5K

How much do wayfair joss main jobs pay per year?

As of Jun 11, 2026, the average yearly pay for wayfair joss main in the United States is $62,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $56,500.00 per year, depending on experience, location, and employer.

Is working for Wayfair worth it?

Working as a Wayfair Joss Main employee involves roles in customer service, sales, or warehouse operations, often requiring teamwork and familiarity with e-commerce platforms. Employees report varying experiences, with some citing flexible schedules and growth opportunities, while others mention workload and management challenges. Overall, job satisfaction depends on individual roles and expectations within the company environment.

What is a Wayfair Joss & Main employee?

A Wayfair Joss & Main employee is someone who works for the Joss & Main brand, a subsidiary of Wayfair that specializes in stylish furniture and home décor at affordable prices. Employees may work in various roles including customer service, merchandising, marketing, and logistics. Their main goal is to help customers find and purchase products that fit their design preferences and budget. Joss & Main operates primarily online, so many roles focus on digital customer support and e-commerce operations.

What are the key skills and qualifications needed to thrive as a Wayfair Joss & Main Customer Service Representative, and why are they important?

To excel as a Wayfair Joss & Main Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and basic computer proficiency is typically required. Exceptional interpersonal skills, patience, and a customer-focused attitude help individuals stand out in this role. These competencies are crucial for delivering excellent service, resolving customer concerns efficiently, and maintaining brand reputation in a competitive e-commerce environment.

Do Wayfair pay weekly or biweekly?

Wayfair Joss Main employees are typically paid on a biweekly basis. Payment schedules can vary depending on the role and location, so it is advisable to confirm with the company's HR or payroll department for specific details.

What types of remote jobs does Wayfair offer?

Wayfair offers a variety of remote jobs including customer service, sales, marketing, IT, and data analysis roles. These positions often require strong communication skills and familiarity with remote collaboration tools like Slack or Zoom, and some may require specific certifications or experience in the relevant field.

How much does Wayfair pay?

Wayfair Joss Main employees' pay varies depending on the role, location, and experience, but entry-level positions typically start around minimum wage, with more experienced roles earning higher salaries. The company also offers benefits and opportunities for advancement. Exact pay rates can be found on job postings or salary comparison websites.

What is the difference between Wayfair Joss Main vs Wayfair Customer Service Representative?

AspectWayfair Joss MainWayfair Customer Service Representative
Primary RoleDesign and curate furniture collections for online retailAssist customers with orders, inquiries, and support
Required SkillsProduct knowledge, design sense, vendor coordinationCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice or remote, focused on product developmentCall centers, remote or office-based customer support
Industry UsagePart of retail and e-commerce furniture sectorPart of retail and e-commerce customer support sector

Wayfair Joss Main focuses on product curation and design, while Wayfair Customer Service Representatives handle customer inquiries and support. Both roles are integral to the company's retail operations but differ in responsibilities, skills, and work environment.

What are some typical challenges faced by team members working at Wayfair Joss & Main, and how can applicants prepare to address them?

Team members at Wayfair Joss & Main often navigate a fast-paced e-commerce environment where priorities can shift quickly based on market trends and customer feedback. Common challenges include managing multiple projects with tight deadlines, collaborating across departments like merchandising, marketing, and customer service, and staying updated on the latest home décor trends. Applicants can prepare by honing their organizational skills, demonstrating adaptability, and showcasing experience in cross-functional teamwork. Proactively learning about digital retail and customer-centric strategies will also help candidates stand out.
Infographic showing various Wayfair Joss Main job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,420 per year, or $30 per hour.
Assistant Store Manager, Joss & Main Burlington, MA

Assistant Store Manager, Joss & Main Burlington, MA

Wayfair

Burlington, MA • On-site

$66K - $73K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Wayfair rating

6.3

Company rating: 6.3 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

32nd of 58 rated furniture retailers

Job description

Assistant Store Manager - Joss & Main

Location: Burlington, MA

Burlington Mall

Come join the team that is reinventing home! Wayfair is hiring for our Joss & Main retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store  might be the future home for your career.

 The salary range for this position is $66,316- $73,684 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. 

What you’ll do:

  • Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
  • Coach, develop and lead all aspects of performance, development, safety and recognition for a team of Design Advisors to ensure continuous growth. 
  • Maintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty). 
  • Support the Store Manager and team with stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.
  • Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
  • Lead and ensure the execution of visual merchandising tasks such as maintaining store’s visual standards, floorsets, window changes, signage placement, lighting installations, wallpapering, etc, as needed
  • Analyze store results through data, reporting tools; translates data into overall team results by coaching for improvement in overall KPIs and goals.  
  • Communicate regularly with the overall team on key aspects needed in their roles to help drive team engagement, sales, exceptional customer service.  
  • Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

What you’ll need:

  • 3+ years of leadership experience involving motivating a team to achieve sales goals
  • Experience establishing and maintaining a client base 
  • Client centric mindset and strong business acumen
  • Interior design, furniture or home goods experience preferred
  • Exceptional analytical, problem-solving, and decision-making skills
  • Proven ability to motivate, influence and inspire yourself and others
  • Track record of thriving in a fast paced and changing environment
  • Requires the ability to work a flexible schedule to include morning, afternoon and evening availability any day of the week
Physical Requirements:
  • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs unassisted. 
  • Occasionally assist with assembly of showroom furniture.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits:

  • Medical benefits, financial benefits, and a generous employee discount

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com. 

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About Wayfair

Sourced by ZipRecruiter

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

2002

Social media

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