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Wayfair Customer Service Jobs in Virginia (NOW HIRING)

Wayfair Customer Service information

See Virginia salary details

$24.3K

$57.5K

$100.1K

How much do wayfair customer service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for wayfair customer service in Virginia is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is a Wayfair Customer Service job?

A Wayfair Customer Service job involves assisting customers with their orders, answering inquiries about products, resolving issues, and providing support through phone, email, or chat. Representatives help ensure a smooth shopping experience by addressing concerns about shipping, returns, and payments. Strong communication skills and problem-solving abilities are essential to succeed in this role.

How much do Wayfair remote positions pay?

Wayfair remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and flexible scheduling. Exact pay rates can vary based on role requirements and performance.

Does Wayfair have work from home?

Wayfair customer service positions often offer remote work options, allowing employees to perform their duties from home. These roles typically require good communication skills and familiarity with customer service tools, and they may be available part-time or full-time depending on the position and company needs.

What does a typical day look like for a Wayfair Customer Service representative?

A typical day as a Wayfair Customer Service representative involves responding to customer inquiries via phone, email, or chat, troubleshooting order issues, and guiding customers through their purchasing process. You work collaboratively with other departments when escalations or special cases arise, ensuring every issue is resolved efficiently. The environment is usually fast-paced, requiring adaptability as you handle multiple tasks and different types of customer concerns. Team meetings, performance feedback, and training sessions are also a regular part of the workweek, helping you continuously develop your skills and stay informed about new products or policies.

Does Wayfair provide equipment to work from home?

Wayfair customer service roles often offer remote work options, and employees are typically provided with necessary equipment such as computers and headsets to perform their duties from home. The specific equipment provided may vary depending on the position and company policies.

Does Wayfair offer remote positions?

Wayfair Customer Service roles often include remote positions, allowing employees to work from home. These positions typically require strong communication skills and familiarity with customer service tools, and they may be available on a full-time or part-time basis depending on the role and company needs.

What are the key skills and qualifications needed to thrive in the Wayfair Customer Service position, and why are they important?

To excel as a Wayfair Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic computer operations are highly valuable. Patience, active listening, and a positive attitude help you effectively resolve customer issues and enhance their experience. These skills ensure customer satisfaction, strengthen company reputation, and contribute to a productive team environment.

What are the most commonly searched types of Wayfair Customer Service jobs in Virginia? The most popular types of Wayfair Customer Service jobs in Virginia are:
What are popular job titles related to Wayfair Customer Service jobs in Virginia? For Wayfair Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Wayfair Customer Service jobs in Virginia look for? The top searched job categories for Wayfair Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Wayfair Customer Service jobs? Cities in Virginia with the most Wayfair Customer Service job openings:
Infographic showing various Wayfair Customer Service job openings in Virginia as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,501 per year, or $27.6 per hour.
In-Store Traveling Assembler Technician

In-Store Traveling Assembler Technician

National Assemblers

Chesapeake, VA โ€ข On-site

$17 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

THIS POSITION REQUIRES TRAVEL IN AND AROUND THE SURROUNDING STATES.
Must be willing and able to travel to various customer sites. Paid lodging along with per diem/daily stipend.
Once fully trained (approx 1-2 weeks - paid) you'll be out on the road, traveling to and working at our customer sites. Travel time and scheduling needs may vary.
Looking for full-time, part-time, and weekend-only availability. Will work with your schedule!
Who We Are
National Assemblers, Inc is family-owned and the largest retail assembly company in the world, with over 10 Million products assembled for our customers last year. We are the trusted provider to the world's largest brands like Amazon, Walmart, Lowes, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes. We were awarded "Assembly Company of the Year" for 2022 all due to our hardworking technicians who have pride in all they do! We are also the fastest growing, with over 100 new management roles created and filled last year! If you have the will and the skill, we have the opportunities for you!
Who You Are
You love working with your hands to build products. You're the one all of your family and friends call to assemble their new bike or grill. You have an entrepreneurial spirit and like the benefits and backing of a W-2 organization. You enjoy independence and are self-motivated. Customer satisfaction and high quality is your top goal when working. You are reliable and have a proven attendance record with reliable transportation. You're not afraid of hard work and enjoy a good challenge. If this sounds like you, we would love you to join our NAI family!
What You'll Do
  • You'll build bikes, grills, furniture & anything our customer's request.
  • You'll be working independently and will need your own reliable transportation to get to the store.
  • You'll assemble the product to National Assembler's specifications
  • You'll build a strong rapport with customers and ensure 100% satisfaction by delivering good customer service and quality product

What's In it For You
  • Piece-rate earnings (hard work results in high pay = unlimited earning potential)
  • Top-notch training certification program with a guaranteed minimum (get paid to learn a trade!)
  • Mileage Reimbursement
  • Overtime Pay
  • Weekly Pay
  • Medical/Dental/Vision Insurance (Benefits begin after 60 days of employment)
  • 401K
  • W-2 Employee
  • Travel opportunities
  • A nationwide support staff who is focused on your personal development and success

You'll Meet These Basic Job Requirements
  • You must be able to lift 40 pounds
  • You must have your own RELIABLE transportation
  • This job requires regular driving to retail customers (most stores are within 15 to 75 miles of your home)
  • You must have basic hand tools

APPLY NOW to start building your future with us!
National Assemblers, Inc is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, sexual orientation, disability or handicap, veteran status and any state and local protected status.