$14.25 - $18/hr
Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...
$14.25 - $18/hr
Wayfair, an online destination for all things home * Joss & Main, where beautiful furniture and ... Service customers seeking assistance with post-order issues such as returns, replacements, refunds ...
Arlington, TX · On-site
$16.75 - $21.50/hr
Medical
Dental
Vision
Life
PTO
Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ... Possess natural ability to provide outstanding customer service both internal and external
Arlington, TX · On-site
$16.75 - $21.50/hr
Medical
Dental
Vision
Life
PTO
Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ... Possess natural ability to provide outstanding customer service both internal and external
Arlington, TX · On-site
$16.75 - $21.50/hr
Medical
Dental
Vision
Life
PTO
Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ... Possess natural ability to provide outstanding customer service both internal and external
Arlington, TX · On-site
$16.75 - $21.50/hr
Medical
Dental
Vision
Life
PTO
Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ... Possess natural ability to provide outstanding customer service both internal and external
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Quick apply
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Quick apply
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Quick apply
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Odessa, TX · On-site
$17.75 - $22.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
Lubbock, TX · On-site
$15 - $19/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Angelo, TX · On-site
$16.75 - $21.25/hr
Medical
Dental
Vision
Retirement
... Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in their homes ... service and quality product What's In it For You * Piece-rate earnings (hard work results in high ...
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
Quick apply
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
Quick apply
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
Tomball, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and IT to ...
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
San Antonio, TX · On-site
$20 - $28/hr
Medical
Dental
Vision
Retirement
... Walmart, Wayfair, Bass Pro Shop, and most importantly, to individual customers who trust us in ... service and quality product What's In it For You * Piece Rate Compensation: $20/hr - $30/hr pay ...
Arlington, TX · On-site
... Wayfair, Overstock.com, Amazon, and many more. endygo is looking for self-motivated team members ... Supplier and Customer relationships while providing exceptional service. endygo is a fun ...
Arlington, TX · On-site
... Wayfair, Overstock.com, Amazon, and many more. endygo is looking for self-motivated team members ... Supplier and Customer relationships while providing exceptional service. endygo is a fun ...
Arlington, TX · On-site
... Wayfair, Overstock.com, Amazon, and many more. endygo is looking for self-motivated team members ... Supplier and Customer relationships while providing exceptional service. endygo is a fun ...
Arlington, TX · On-site
... Wayfair, Overstock.com, Amazon, and many more. endygo is looking for self-motivated team members ... Supplier and Customer relationships while providing exceptional service. endygo is a fun ...
$22.8K - $29.3K
5% of jobs
$29.3K - $35.8K
14% of jobs
$38.3K is the 25th percentile. Wages below this are outliers.
$35.8K - $42.3K
16% of jobs
The median wage is $48.1K / yr.
$42.3K - $48.7K
17% of jobs
$48.7K - $55.2K
12% of jobs
$55.2K - $61.7K
9% of jobs
$63.2K is the 75th percentile. Wages above this are outliers.
$61.7K - $68.2K
11% of jobs
$68.2K - $74.7K
6% of jobs
$74.7K - $81.1K
5% of jobs
$81.1K - $87.6K
2% of jobs
$87.6K - $94.1K
3% of jobs
$22.8K
$54K
$94.1K
A Wayfair Customer Service job involves assisting customers with their orders, answering inquiries about products, resolving issues, and providing support through phone, email, or chat. Representatives help ensure a smooth shopping experience by addressing concerns about shipping, returns, and payments. Strong communication skills and problem-solving abilities are essential to succeed in this role.
A typical day as a Wayfair Customer Service representative involves responding to customer inquiries via phone, email, or chat, troubleshooting order issues, and guiding customers through their purchasing process. You work collaboratively with other departments when escalations or special cases arise, ensuring every issue is resolved efficiently. The environment is usually fast-paced, requiring adaptability as you handle multiple tasks and different types of customer concerns. Team meetings, performance feedback, and training sessions are also a regular part of the workweek, helping you continuously develop your skills and stay informed about new products or policies.
To excel as a Wayfair Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic computer operations are highly valuable. Patience, active listening, and a positive attitude help you effectively resolve customer issues and enhance their experience. These skills ensure customer satisfaction, strengthen company reputation, and contribute to a productive team environment.
The most popular types of Wayfair Customer Service jobs in Texas are:
For Wayfair Customer Service jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Wayfair Customer Service jobs in Texas are:
Cities in Texas with the most Wayfair Customer Service job openings:
6.4
Based on 97 frontline employees who took The Breakroom Quiz
36th of 62 rated furniture retailers
About Wayfair
Wayfair Inc. offers an extensive selection of home furnishings and decor across all styles and price points. The Wayfair family of brands includes:
Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Key Job Duties:
Requirements:
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters.
Retail
10,000+ Employees
Boston, MA, US
2002
