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Wayfair Customer Service Chat Jobs in Tennessee (NOW HIRING)

Jim Keras Subaru

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

... Service Representative to join our in-house call center ! In this role, you'll be handling inbound ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...

Jim Keras Subaru

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

... Service Representative to join our in-house call center ! In this role, you'll be handling inbound ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...

Jim Keras Subaru

Customer Service Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

... Service Representative to join our in-house call center ! In this role, you'll be handling inbound ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...

Jim Keras Subaru

Customer Service Representative

Memphis, TN

$15.50 - $21.25/hr

... Service Representative to join our in-house call center ! In this role, you'll be handling inbound ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...

Jim Keras Subaru

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

... Service Representative to join our in-house call center ! In this role, you'll be handling inbound ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...

StaffSource, LLC

Be Seen First

Customer Service Specialist

Knoxville, TN · On-site

$20/hr

We're hiring Seasonal Customer Service Specialists to support guests across our family of brands -- answering phone, live chat, email, and SMS. You'll help customers track orders, solve issues, and ...

Forward Air

Supervisor, Customer Service

Greeneville, TN · On-site

$54K/yr

They ensure consistent execution of service standards across all contact channels, including phone, email, chat, and customer escalations. They manage staffing levels, attendance, scheduling, and ...

Orgill, Inc.

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

As the primary point of contact for customers, the Customer Service Representative supports Orgill ... Serve as the first point of contact for all customer inquiries via phone, email, and chat ...

Acrisure

Customer Service Representative

Oak Ridge, TN · On-site

$16 - $18/hr

Provide exemplary customer service over the phone, online chat, or email. * Document and update customer records based on interactions and customer needs. * Develop and maintain a knowledge base of ...

National Dentex

Customer Service Representative

Athens, TN

$13.50 - $18.25/hr

We offer a full spectrum of specialized products, services, and technologies to address any dental ... Answering Customer Inquiries: responding to customer questions via phone, email, chat, or other ...

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All JobsWayfair Customer Service Chat JobsWayfair Customer Service Chat Jobs in Tennessee

Wayfair Customer Service Chat information

See Tennessee salary details

$22.2K

$52.6K

$91.7K

How much do wayfair customer service chat jobs pay per year?

As of Sep 5, 2026, the average yearly pay for wayfair customer service chat in Tennessee is $52,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a Wayfair Customer Service Chat representative do?

A Wayfair Customer Service Chat representative assists customers via online chat with their inquiries about products, orders, shipping, returns, and general account issues. They provide real-time support, answer questions, help resolve problems, and ensure a positive shopping experience for customers. Their role requires strong communication skills, product knowledge, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by Wayfair Customer Service Chat representatives, and how can they be overcome?

Wayfair Customer Service Chat agents often handle multiple conversations simultaneously, which can be challenging when addressing complex customer issues or high chat volumes. To succeed, agents should develop strong multitasking and time management skills, prioritize clear communication, and make effective use of Wayfair’s internal resources and knowledge bases. Regular training and support from team leads help agents stay updated on product information and company policies, enabling them to resolve customer concerns efficiently. Collaboration with other departments, such as logistics or technical support, is also essential for providing comprehensive solutions.

What are the key skills and qualifications needed to thrive as a Wayfair Customer Service Chat representative, and why are they important?

To excel as a Wayfair Customer Service Chat representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, live chat platforms, and order management tools is typically required. Patience, empathy, and the ability to multitask are crucial soft skills for providing effective customer support in a digital environment. These skills ensure prompt, accurate assistance and build customer loyalty by resolving issues efficiently in a high-volume, online retail setting.

What is the difference between Wayfair Customer Service Chat vs Wayfair Customer Service Representative?

AspectWayfair Customer Service ChatWayfair Customer Service Representative
CredentialsBasic customer service skills, communication skillsSame as chat, often with additional training
Work EnvironmentOnline, remote chat platformCall centers or remote, phone and chat support
Employer & IndustryWayfair, e-commerce retailWayfair, e-commerce retail
Job FocusHandling online customer inquiries via chatAssisting customers via chat and phone, resolving issues

Wayfair Customer Service Chat roles focus on online chat support, providing quick assistance to customers through written communication. Customer Service Representatives may handle both chat and phone support, offering a broader range of customer service functions. Both roles require strong communication skills and familiarity with e-commerce platforms, but chat roles are typically more specialized in written online interactions.

What are popular job titles related to Wayfair Customer Service Chat jobs in Tennessee?

For Wayfair Customer Service Chat jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Wayfair Customer Service Chat jobs in Tennessee look for?

The top searched job categories for Wayfair Customer Service Chat jobs in Tennessee are:

Wayfair Customer Service Chat jobs near you
Infographic showing various Wayfair Customer Service Chat job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,640 per year, or $25.3 per hour.

Customer Service Representative - Live Chat

Mercato BAS Supply LLC

Nashville, TN • On-site, Remote

$15.50 - $21/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Join our team at Mercato BAS Supply LLC as a Remote Customer Service Representative - Live Chat!

Are you a talented communicator with a passion for providing exceptional customer service? If so, we want to hear from you! As a Customer Service Representative - Live Chat, you will have the opportunity to engage with customers in real-time to address their inquiries, resolve issues, and ensure a seamless shopping experience.

Key Responsibilities:

  • Respond to customer inquiries and provide support through live chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Assist customers with product information, order tracking, and general inquiries
  • Escalate complex issues to the appropriate department for resolution
  • Ensure customer satisfaction through proactive communication and follow-up

Qualifications:

  • Prior customer service experience preferred
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Familiarity with Microsoft Word and other MS Office applications
  • Strong problem-solving skills and attention to detail

Benefits:

  • Competitive salary
  • Opportunity for growth and advancement
  • Flexible remote work options

If you are a proactive team player with a passion for customer service, we want to hear from you! Apply now and join our dynamic team at Mercato BAS Supply LLC.

About Mercato BAS Supply LLC

Mercato BAS Supply LLC is a leading provider of building automation systems and supplies. We offer a wide range of products to help our customers achieve energy efficiency, comfort, and control in their buildings. Our team is dedicated to providing exceptional service and support to help our customers succeed.


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