Way Fm Jobs in Texas (NOW HIRING)

Job Description

JLL Work Dynamics partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 45,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, Work Dynamics creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over1.6 billion square feetof real estate and has averted more than 112,700 metric tons of CEO2e by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services,transactionsmanagement, occupancy planning, and lease administration. Our vast multi-year relationships span clients across all industries including technology, industrial, financial services, public institutions, life sciences, and healthcare.

The Opportunity

TheDirectorof FM and Critical Facilities is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long-term relationship. This executive leaderanticipatesclient needs and delivers tooutperform onthe key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The IFM Director creates and manages high performing teams which not only deliver operational excellence but keeps employees engaged and thriving, and in conjunction with the Work Dynamics leadership team, understands the firm's strategy and goals and can translate those into the business opportunities. This role is the top leadership role on the account.

This is a high-visibility, enterprise-scale leadership role managing Integrated Facilities Management and Critical Facilities operations for one of the largest telecom portfolios in North America - 100M+ sq. ft. across 25,000+ sites. You will own operational excellence, drive cost strategy, lead large,multi-regional teams, and serve as theclient'ssenior trusted advisor. The role carries direct accountability for SLA/KPI SSE compliance and P&L across engineering and IFM delivery.

WHAT YOU'LL OWN

• End-to-end IFM and Critical Facilities delivery - reactive/preventive maintenance, engineering operations, 3rd-party vendor management, and 24/7 network site support

• P&L accountability - budget ownership, cost savings pipeline, and diligent tracking of financial initiatives across all regions

• SLA/KPI performance - lead the standardized delivery model in collaboration with regional directors and performance management teams

• HSSE/EHS compliance - drive adherence to all regulatory requirements, codes, and safety standards across the portfolio

• Client relationship - serve as the senior point of contact;anticipateneeds,demonstrateresponsiveness, and outperform expectations

• Team leadership - recruit, develop, andretaintop engineering and operations talent; build a high-performance, engaged workforce

• Innovation and continuous improvement - bring leading practices and firm-wide innovations to the account;identifyvalue creation opportunities

• Cross-functional alignment - partner with Performance Management, Regional Directors, and Work Dynamics leadership on strategy and execution

WHAT YOU'LLBRING

WHAT YOU'LL GET

• Flagship enterprise account - direct exposure to C-suite client stakeholders and national strategic decisions

• Greenfield influence - shape delivery standards, org design, and innovation roadmap from a position of authority

• Firm platform - access to JLL's global engineering, technology, and analytics capabilities to support account performance

• Compensation - competitive base, performance bonus, and full benefits packagecommensuratewith scope and seniority