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Wave Customer Support Jobs (NOW HIRING)

Bertelsmann-Jobs

Wave Planner

Louisville, KY · On-site

The Wave Planner works closely with various departments to ensure that customer orders are ... Continuous involvement and support with departmental process improvements * Follow and maintain 5S ...

Bertelsmann

Wave Planner

KY · On-site

The Wave Planner works closely with various departments to ensure that customer orders are ... Continuous involvement and support with departmental process improvements * Follow and maintain 5S ...

Bertelsmann-Jobs

Wave Planner

Louisville, KY · On-site

The Wave Planner works closely with various departments to ensure that customer orders are ... Continuous involvement and support with departmental process improvements * Follow and maintain 5S ...

Williams-Sonoma Inc.

Wave Closure Clerk

Olive Branch, MS · On-site

$14.25 - $17.25/hr

Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... The Wave Closure Clerk supports Personalization Operations by monitoring and reconciling released ...

Crate and Barrel

Wave Associate

Dallas, TX · On-site

$14.75 - $17/hr

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... and supporting daily productivity and quality goals. This role ensures accuracy through cycle ...

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Wave Customer Support information

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How much do wave customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for wave customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are popular job titles related to Wave Customer Support jobs?

For Wave Customer Support jobs, the most frequently searched job titles are:

Wave Planner

Louisville, KY • On-site

Bertelsmann-Jobs
See more jobs at Bertelsmann-Jobsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.
You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it.
Job Description
The Wave Planner is responsible for the efficient management of inventory and order fulfillment processes within the distribution center. This role involves order management, creating and dispatching work to optimize the picking, packing, and shipping of products. The Wave Planner works closely with various departments to ensure that customer orders are fulfilled accurately and in a timely manner.
YOUR TASK
  • Coordinate with warehouse teams to ensure efficient picking, packing, and shipping of orders.
  • Monitor wave performance and make adjustments as needed to meet changing demands.
  • Resolve issues interfering with on-time completion of orders.
  • Communicate / escalate issues
  • Monitor inventory levels and work with operations to ensure inventory is correctly allocated for outbound orders
  • Ensure that inventory is properly allocated to meet wave plans and customer demands.
  • Prepare reports and provide insights on wave performance, order fulfillment rates, and inventory management.
  • Collaborate with cross-functional teams to enhance warehouse operations and streamline workflows.
  • Communicate effectively with warehouse staff, supervisors, and other departments to ensure smooth operations.
  • Escalate issues that cannot be resolved.
  • Communicate with Client Services on issues of non-workable orders. Address and resolve any issues or discrepancies related to wave planning and order fulfillment.
  • Continuous involvement and support with departmental process improvements
  • Follow and maintain 5S Program and guidelines

Qualifications
  • Able to perform in a fast-paced packaging environment
  • Perform accurately under stressful conditions.
  • SAP knowledgeable
  • Microsoft Office Proficient
  • Customer-oriented, professional communication skills
  • Have strong analytical and problem-solving skills
  • The ability to follow instructions, processes, and procedures; ability to multitask
  • B.A. degree or equivalent work experience, minimum 4 years as scheduler
  • Flexibility is a must: Must be able to work overtime, holidays, weekends, different shifts, and different areas of the warehouse
  • Previous experience in a fast-paced, high-volume warehouse environment
  • Knowledge of SAP pertaining to warehouse activities

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
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