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Utility Partners of America (UPA)

Location: Orlando, FL Preferred (Frequent Travel Throughout Florida Required)

Pay: $65,000–$80,000 annually

Job Type: Full-Time

Start Date: As soon as possible following successful completion of UPA’s pre-employment background review process.

Utility Partners of America (UPA) is seeking an experienced Field Operations Manager to oversee water meter installation and replacement projects throughout Florida. This leadership role is responsible for managing field operations, supervising Field Supervisors and installation crews, maintaining strong client relationships, and ensuring projects are completed safely, efficiently, and in compliance with all customers, state, and regulatory requirements.

The ideal candidate resides in the Orlando area or is willing to travel frequently throughout Florida to support project operations.

• Lead the daily operations of assigned water meter installation and replacement projects.
• Supervise, mentor, and develop Field Supervisors and installation technicians.
• Ensure all work is performed safely and in compliance with OSHA regulations, Orlando Utilities Commission (OUC) safety standards, customer requirements, and UPA policies.
• Monitor productivity, quality, scheduling, budgets, and overall project performance.
• Conduct field inspections, ride-a longs, coaching sessions, and performance evaluations.
• Maintain strong working relationships with utility clients, municipal representatives, inspectors, and project stakeholders.
• Coordinate staffing, scheduling, materials, fleet, and equipment to ensure project success.
• Investigate and resolve operational issues, customer concerns, quality deficiencies, and safety incidents.
• Review production reports, payroll approvals, quality metrics, and field documentation.
• Enforce company policies and maintain a culture of safety, accountability, and professionalism.
• Collaborate with Human Resources, Safety, Fleet, Recruiting, and Project Management to achieve project goals.
• Ensure all work is completed in accordance with contract specifications and customer expectations.

• Must possess a current Florida Department of Environmental Protection (DEP) Level III Water Distribution Operator License.
• Thorough knowledge of water distribution systems, water meter installation, and utility construction practices.
• Minimum of three (3) years of leadership experience managing field personnel.
• Strong understanding of OSHA regulations and safe work practices.
• Ability to communicate professionally with utility customers, municipal representatives, inspectors, and executive leadership.
• Excellent organizational, leadership, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Outlook, and Word).
• Valid driver’s license with an acceptable driving record.
• Must successfully complete UPA’s pre-employment background review process and any customer-required screening.

• Experience working on OUC water utility projects or similar municipal water distribution systems is highly desirable.

• Orlando-area residency is preferred.
• Candidates outside the Orlando area must be willing to travel frequently throughout Florida.
• Overnight travel may be required based on project assignments and operational needs.

Salary: $65,000–$80,000 annually, based on experience and qualifications.

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off and Company Holidays
• Company-Paid Life Insurance
• Opportunities for Professional Growth and Advancement

At Utility Partners of America, we are committed to providing safe, reliable utility infrastructure services while investing in the development of our employees. We are looking for leaders who are passionate about safety, operational excellence, employee development, and delivering exceptional service to our utility partners.

Utility Partners of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

High school or equivalent (Required)

• DEP Level III Water Distribution Operator License or higher (Required)
• Driver’s License (Required)
• Work Location: In person