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Warehouse Quality Jobs (NOW HIRING)

MetTel

Warehouse Quality Manager

New York, NY · On-site

The Quality & Continuous Improvement Manager is a builder role. In the near term, the primary focus is establishing the operational infrastructure that the warehouse currently lacks: documented ...

Ryder

Warehouse Quality Inspector

Shakopee, MN · On-site

$22.50/hr

Position Description Ryder is hiring a Quality Inspector in Burnsville, Minnesota - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly

Ryder

Warehouse Quality Inspector

Shakopee, MN · On-site

$22.50/hr

Position Description Ryder is hiring a Quality Inspector in Burnsville, Minnesota - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly

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How much do warehouse quality jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for warehouse quality in the United States is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.49 per hour, depending on experience, location, and employer.

What is the difference between Warehouse Quality vs Warehouse Inspector?

AspectWarehouse QualityWarehouse Inspector
CertificationsQuality assurance certifications, such as Six Sigma or ISO auditorInspection-specific certifications, like OSHA or industry-specific safety training
Work EnvironmentFocuses on overall quality management within warehouse operationsPrimarily inspects products, packaging, and storage conditions
Job ResponsibilitiesDevelops quality standards, audits processes, and ensures compliancePerforms inspections, documents defects, and reports issues

Warehouse Quality roles focus on maintaining overall quality standards and process improvements, while Warehouse Inspectors concentrate on inspecting goods and storage conditions. Both roles are essential in ensuring warehouse operations meet safety and quality requirements, but they differ in scope and responsibilities.

What is a warehouse quality?

Warehouse Quality jobs focus on ensuring that products and processes within a warehouse meet established quality standards. Professionals in these roles inspect incoming and outgoing goods, monitor storage conditions, and document compliance with safety and quality regulations. They often collaborate with warehouse staff to identify and resolve issues, implement quality improvement measures, and help prevent errors or damage. These positions are essential for maintaining customer satisfaction and reducing costs associated with product returns or recalls.

What are the key skills and qualifications needed to thrive as a warehouse quality professional, and why are they important?

To thrive as a Warehouse Quality professional, you need strong attention to detail, knowledge of quality control processes, and a background in logistics or supply chain management, often supported by a relevant certification or experience. Familiarity with warehouse management systems (WMS), barcode scanners, and quality assurance tools is typically required. Excellent problem-solving abilities, communication skills, and a proactive attitude help individuals excel in identifying and addressing quality issues. These skills ensure that products meet standards, minimize errors, and maintain efficient warehouse operations.

What are some common challenges faced in a warehouse quality role, and how can they be effectively managed?

One of the main challenges in a Warehouse Quality role is maintaining consistent quality standards while managing high volumes of inventory and tight deadlines. Issues such as damaged goods, inaccurate documentation, or non-conformance to specifications often arise and require quick, detail-oriented solutions. Effective communication with warehouse staff, regular training, and the implementation of clear protocols help ensure quality control. Additionally, using technology like inventory management systems can streamline processes and minimize errors, making the role more manageable and successful.
What are the most commonly searched types of Warehouse Quality jobs? The most popular types of Warehouse Quality jobs are:
What states have the most Warehouse Quality jobs? States with the most job openings for Warehouse Quality jobs include:
Warehouse Quality jobs near you

Warehouse Quality Manager

MetTel

New York, NY • On-site

Full-time

Re-posted 11 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
The Quality & Continuous Improvement Manager is a builder role. In the near term, the primary focus is establishing the operational infrastructure that the warehouse currently lacks: documented processes, a performance measurement system, and a discipline of continuous improvement. Alongside that foundational work, this role will stand up the warehouse's first outbound QC function - starting lean and building toward a repeatable inspection standard - and will own customer escalation management, serving as the operational point of contact when order quality issues reach the customer. This is a cross-cutting role that serves both domains, reports directly to the VP, and earns influence through expertise and consistency rather than direct authority.
ROLE AND RESPONSIBILITIES:
Continuous Process Improvement
  • Identify and lead structured improvement initiatives across outbound and inbound operations
  • Run root cause analysis on recurring errors and quality failures; drive corrective actions to completion and verify they stick
  • Build a cadence of improvement - regular reviews, prioritized problem lists, and visible progress tracking
  • Partner with domain managers to surface floor-level issues and translate them into solvable process problems

SOP Ownership
  • Build the warehouse SOP library from the ground up - document how work is actually done, then standardize and improve it
  • Keep procedures current as processes evolve; ensure SOPs are accessible and followed, not just written
  • Own the onboarding and training documentation that supports consistent execution across team leads and ICs

Data Analytics & KPI Ownership
  • Own the KPI infrastructure - design and maintain dashboards, scorecards, and shift reports that give leadership and managers reliable operational visibility
  • Partner with domain managers to define meaningful targets and build team lead accountability into the weekly performance rhythm
  • Produce consistent, accurate performance data; flag trends, anomalies, and leading indicators before they become crises
  • Own the weekly performance review cadence - prepare, facilitate, and follow up

Outbound QC (Build-Out)
  • Stand up the warehouse's first outbound QC function - define inspection criteria, build the process, and hire/develop 1-2 QC staff
  • Focus initial QC coverage on outbound order accuracy: verify orders are correct, complete, and meet shipment standards before leaving the building
  • Track defect rates and order accuracy; use data to prioritize where QC attention has the most impact
  • Build toward a repeatable, scalable QC standard that can expand as the team grows

Customer Escalation Management
  • Serve as the operational point of contact for customer escalations related to order quality, shipment accuracy, or fulfillment errors
  • Investigate escalations, identify root cause, and coordinate resolution across outbound and inbound as needed
  • Close the loop with the customer-facing team with clear findings and corrective actions
  • Track escalation patterns to identify systemic issues and feed them back into the improvement roadmap

Key Metrics
  • Outbound order accuracy rate
  • Customer escalation volume and resolution time
  • SOP coverage % (documented and current)
  • KPI scorecard cadence and accuracy
  • CI project completion rate
  • Error recurrence rate (post-corrective action)

DESIRED QUALIFICATIONS:
  • 3+ years in warehouse operations, supply chain, or logistics, with a track record in process improvement, quality, or analytics
  • Experience building operational infrastructure from scratch - SOPs, KPI systems, or QC functions - not just inheriting and maintaining them
  • Strong analytical skills: comfortable designing dashboards, interpreting operational data, and presenting findings to leadership
  • Experience handling customer escalations in an operations or fulfillment context; able to investigate, communicate clearly, and close the loop
  • Hands-on experience writing SOPs in a fast-moving warehouse or fulfillment environment
  • Continuous improvement methodology experience (Lean, Six Sigma, or equivalent) strongly preferred
  • Ability to operate with minimal direction - this role sets its own agenda based on where the biggest gaps are

Competencies
  • Builder mindset - energized by creating structure where little exists; doesn't need things to be figured out to get started
  • Analytical rigor - builds systems and data infrastructure that hold up under scrutiny
  • Influence without authority - earns credibility with domain managers through expertise, consistency, and follow-through
  • Customer orientation - treats escalations as signal, not noise; takes quality failures personally
  • Operational credibility - has been on the floor; understands how warehouse work actually gets done and why processes break

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $150,000-170,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: Warehouse, QualityManager, WarehouseQuality
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net

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