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Walmart Customer Service Representative Jobs in Oregon

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Walmart Customer Service Representative information

What is a Walmart customer service representative?

Walmart Customer Service Representatives are employees who assist customers with their shopping experience, answer questions, process returns and exchanges, and resolve any issues customers may have. They act as the main point of contact for customers seeking help in-store or over the phone. Their role involves providing information about products, services, store policies, and ensuring a positive experience for all shoppers. They are trained to handle a variety of situations efficiently and courteously.

What are the key skills and qualifications needed to thrive as a Walmart customer service representative?

To thrive as a Walmart Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and Walmart’s internal service platforms is typically required. Exceptional patience, problem-solving abilities, and a friendly demeanor help foster positive customer interactions. These skills ensure efficient service delivery, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What are the most common challenges Walmart customer service representatives face, and how can they effectively address them?

Walmart Customer Service Representatives often encounter high volumes of customer inquiries, especially during peak shopping periods and holidays. Common challenges include handling difficult or dissatisfied customers, resolving complex issues quickly, and managing multiple tasks simultaneously. Success in this role relies on strong communication skills, patience, and the ability to remain calm under pressure. Regular training and support from supervisors help representatives stay updated on store policies and procedures, empowering them to solve problems efficiently and maintain a positive shopping experience for customers.

What is the difference between Walmart Customer Service Representative vs Retail Sales Associate?

AspectWalmart Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentIndoor retail setting, interacting with customers at checkout or service desks
Employer & IndustryWalmart retail stores, focusing on customer support and service
Common Search IntentUnderstanding roles related to customer interaction and support in retail

The Walmart Customer Service Representative primarily handles customer inquiries, returns, and checkout assistance within Walmart stores. In contrast, a Retail Sales Associate focuses on selling products, assisting customers on the sales floor, and promoting merchandise. Both roles require strong communication skills and retail experience but differ mainly in their focus areas—service versus sales. Understanding these differences helps job seekers find the role that best matches their skills and career goals within the retail industry.

What cities in Oregon are hiring for Walmart Customer Service Representative jobs?

Cities in Oregon with the most Walmart Customer Service Representative job openings:

Customer Service Representative

Portland, OR

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


American Leak Detection rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

The Customer Service Representative at American Leak Detection of Oregon / SW Washington is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Oregon / SW Washington area. 

Benefits for our Customer Service Reps (CSRs):

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Salary: $18.00 - $22.00 per hour

Customer Service Reps (CSR) Core Responsibilities:

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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