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Walmart Customer Service Associate Jobs in Georgia

Friendly Express

Customer Service Associate

Brunswick, GA · On-site

$11 - $13/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express Inc.

Customer Service Associate

Waverly, GA · On-site

$14 - $19.25/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Valdosta, GA · On-site

$10.75 - $14.75/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Valdosta, GA · On-site

$10 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Darien, GA · On-site

$10 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Kingsland, GA · On-site

$11 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Nahunta, GA · On-site

$12.75 - $17.50/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Brunswick, GA · On-site

$12 - $14/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

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Walmart Customer Service Associate information

What does a Walmart Customer Service Associate do?

A Walmart Customer Service Associate assists customers by answering questions, resolving issues, and processing returns or exchanges. They also help with store transactions, such as handling money at the register, processing payments, and ensuring customers have a positive shopping experience. Additionally, they may assist with restocking shelves, maintaining cleanliness in the customer service area, and supporting other store staff as needed.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Associate?

To thrive as a Walmart Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, barcode scanners, and inventory management tools is typically required. Excellent communication, patience, and problem-solving skills help you deliver outstanding service and resolve customer concerns effectively. These skills and qualities are crucial for ensuring customer satisfaction, maintaining store efficiency, and supporting Walmart’s reputation for service.

What are some common challenges faced by Walmart Customer Service Associates, and how can they be managed effectively?

Walmart Customer Service Associates often encounter high customer traffic, especially during peak hours, which can make balancing multiple requests challenging. Managing difficult customer interactions and resolving issues efficiently is also a frequent part of the job. To handle these challenges effectively, associates are encouraged to develop strong communication and conflict resolution skills, remain patient under pressure, and utilize support from supervisors and team members when needed. Ongoing training and clear procedural guidelines provided by Walmart help associates navigate these situations with confidence.

What is the difference between Walmart Customer Service Associate vs Walmart Cashier?

AspectWalmart Customer Service AssociateWalmart Cashier
Primary RoleAssist customers, handle returns, answer inquiries, and provide overall support at customer service desksScan items, process payments, and manage cash register transactions at checkout lanes
Required SkillsCustomer service, communication, problem-solvingCash handling, basic math, attention to detail
Work EnvironmentCustomer service area, often stationary at service deskCheckout lanes, fast-paced environment
Common Employer UsageYesYes

While both roles involve direct interaction with customers, Walmart Customer Service Associates focus on assisting with inquiries and returns, whereas Walmart Cashiers primarily handle transactions at checkout. Both positions require strong communication skills and are essential for providing a positive shopping experience.

How to get hired quickly at Walmart Customer Service Associate?

To get hired quickly as a Walmart Customer Service Associate, ensure your application is complete and tailored to the role, highlighting customer service skills and previous retail experience. Preparing for the interview by understanding Walmart's values and demonstrating strong communication can also improve your chances of a swift hiring process.

What are the most commonly searched types of Walmart Customer Service jobs in Georgia?

The most popular types of Walmart Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Walmart Customer Service Associate jobs?

Cities in Georgia with the most Walmart Customer Service Associate job openings:

Customer Service Associate

Saint Simons Island, GA • On-site

Friendly Express
Retail • 201 - 500 employees
Learn more about Friendly Expressexternal

$12 - $14/hr

Full-time

Re-posted 25 days ago

Job description

Job Type
Full-time, Part-time
Description
Job Title: Customer Service Associate
Department: Store Operations
Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a
crucial role because they create the first and last impression with customers in their store every day. The Customer
Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks
including food preparation, cash register duties, customer service, cleaning and all other related functions. The
Customer Service Associate ensures an exceptional customer experience by providing world class customer service and
fosters a cohesive, collaborative, team-oriented relationship with all team members.
Essential Functions:
-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable
shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in
a timely and efficient manner. Engage each customer genuinely and thank them for their business.
-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all
cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions
including gas/fuel, retail sales, and food service items.
-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other
age restricted products.
-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee
and beverages are available at all times.
-Follow Friendly Express uniform, appearance, and dress code policies.
-Adhere to the execution of established safety and security policies and procedures
-Ensure the proper execution of all assigned store level marketing programs.
-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.
-Maintain a clean customer-ready store inside and outside.
-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning
restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)
-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure
freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.
-Keep store looking neat and attractive.
-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report
all theft and any suspected shoplifting.
-Check in external and internal vendors according to standards and procedures.
-Follow all company policies, procedures, and quality standards.
-Assume other duties and responsibilities as assigned to accommodate store operational needs.
-Represent the Friendly Express brand by exemplifying Friendly Express core values.
Requirements
-Must be at least 18 years of age to be considered for this position.
-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to
50 pounds.
-Basic language and mathematical skills.
-Ability to read and comprehend simple instructions, short correspondence, and memos.
-Willingness to work weekends, nights, and holidays as scheduled.
-Must be able to reliably report to work on time, as scheduled.
Salary Description
12.00 - 14.00/ hour

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