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Walmart Academy information

What is Walmart Academy?

Walmart Academy is a training program designed by Walmart to help its associates develop skills for their current roles and prepare for future opportunities within the company. The program offers hands-on learning experiences, leadership training, and online courses covering topics like customer service, merchandising, and management. Walmart Academy aims to support career growth by equipping employees with the knowledge and tools needed to succeed in a retail environment.

What are the typical responsibilities and learning experiences for associates enrolled in Walmart Academy programs?

Associates participating in Walmart Academy programs can expect a blend of classroom instruction and hands-on training tailored to their specific roles, such as customer service, leadership, or merchandising. Daily responsibilities often include interactive workshops, job shadowing, and practical exercises designed to improve operational skills and teamwork. Participants also collaborate closely with mentors and peers, receiving ongoing feedback and support. These programs are structured to help associates build confidence, adapt to new technologies, and prepare for advancement within Walmart’s organization.

What are the key skills and qualifications needed to thrive as a Walmart Academy trainer, and why are they important?

To thrive as a Walmart Academy Trainer, you need a solid background in retail operations, training experience, and typically a high school diploma or higher. Familiarity with Walmart’s internal training platforms, learning management systems (LMS), and Microsoft Office Suite is important. Excellent communication, leadership, and adaptability are crucial soft skills for effectively coaching associates and responding to diverse learning needs. These skills ensure effective knowledge transfer, associate development, and improved operational performance throughout the organization.

What is the difference between Walmart Academy vs Walmart Cashier?

AspectWalmart AcademyWalmart Cashier
Required CredentialsHigh school diploma or equivalent; training programsHigh school diploma or equivalent; on-the-job training
Work EnvironmentClassroom and hands-on training at Walmart facilitiesCustomer service in retail store checkout lanes
Employer & Industry UsageWalmart corporate training program for associatesFrontline retail position at Walmart stores
Common Search & ComparisonTraining programs vs entry-level retail roles

Walmart Academy focuses on training and development programs for Walmart associates, providing classroom and hands-on learning. In contrast, a Walmart Cashier is an entry-level retail position primarily responsible for customer checkout. While Walmart Academy prepares employees for various roles, Walmart Cashier is a specific job within the store. Both roles are integral to Walmart's operations but serve different functions in employee development and daily store activities.

How long is Walmart Academy training?

Walmart Academy training typically lasts between a few days to several weeks, depending on the specific program and role. The training includes classroom instruction and hands-on learning to develop skills relevant to retail operations and customer service.

What do you do at the Walmart Academy?

At the Walmart Academy, employees typically deliver training and development programs to store associates, focusing on retail skills, customer service, and operational procedures. They may also assist with onboarding new team members and ensure training standards are met using Walmart's learning tools and resources.

What cities are hiring for Walmart Academy jobs?

Cities with the most Walmart Academy job openings:

What states have the most Walmart Academy jobs?

States with the most job openings for Walmart Academy jobs include:

What job categories do people searching Walmart Academy jobs look for?

The top searched job categories for Walmart Academy jobs are:

Walmart Academy jobs near you
Infographic showing various Walmart Academy job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Director, Learning and Development - AI Upskilling

Walmart

Cave Springs, AR • On-site

$110K - $220K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,451 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...The Director, AI Upskilling leads enterprise initiatives that prepare Walmart associates for the future of work. This role builds scalable learning solutions that increase AI fluency, accelerate workforce capability, and expand career mobility through programs such as Associate-to-Technician and other skills-based pathways. Partnering across GTL, Walmart Academy, Talent, Operations, and business stakeholders, the director identifies workforce priorities and aligns learning strategies to business needs. This role oversees strategy, scaling, and partnerships with functional teams to deliver measurable workforce and business impact while supporting Walmart’s long-term workforce transformation.
About the team:
The Walmart Academy learning team advances leadership capabilities through innovative, technology-driven talent development. It designs and delivers learning experiences that enhance coaching, communication, and problem-solving skills, preparing leaders to meet evolving business needs. By aligning learning strategies with organizational goals, the team fosters continuous improvement and operational excellence. Collaborating closely with business leaders, it ensures training programs effectively support priorities and develop a strong leadership pipeline equipped to address future challenges and sustain business growth. What you'll do...
  • Lead a high-performing team focused on enterprise AI upskilling, specialty learning programs, and workforce pathways.
  • Develop and execute Walmart Academy’s AI fluency and workforce capability strategy with GTL and business stakeholders.
  • Build scalable skills pathways and career mobility programs aligned to workforce demand.
  • Partner across GTL, Academy, Talent, Operations, and business teams to identify capability needs and deliver learning solutions.
  • Manage program strategy, pilots, scaling, adoption, measurement, and continuous improvement.
  • Use insights and data to evaluate impact, guide decisions, manage partnerships, influence leaders, and shape workforce transformation priorities.


What you'll bring:

  • Experience leading teams in learning strategy, workforce development, talent enablement, instructional design, or capability-building functions.
  • Proven ability to lead complex cross-functional initiatives and influence outcomes in matrixed organizations.
  • Strong strategic thinking with the ability to connect workforce capability efforts to business priorities and operational outcomes.
  • Experience designing and scaling enterprise learning, career mobility, workforce transformation, or skills-based talent programs.
  • Strong executive communication, stakeholder management, and change leadership skills.
  • Ability to navigate ambiguity, build alignment, and drive execution in fast-changing environments.
  • Familiarity with AI enablement, digital fluency, automation, or emerging workforce trends preferred.
  • Experience using data and insights to evaluate effectiveness and guide decisions.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training
content development, or related area OR 7 years’ experience in adult learning, training content development, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Project Management, Supervisory Masters: Human Resources, Masters: Learning and Development Project Management - Project Management Professional - Certification, Six Sigma - CertificationPrimary Location... 806 Excellence Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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