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Vsp Vision Service Plan information

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$15

$31

$50

How much do vsp vision service plan jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for vsp vision service plan in the United States is $31.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $35.82 per hour, depending on experience, location, and employer.

What is VSP Vision Service Plan?

VSP Vision Service Plan (VSP) is a managed vision care company that provides vision insurance coverage. VSP offers plans that help cover the cost of eye exams, glasses, contact lenses, and other eye care services. Members can choose from a large network of eye doctors and receive discounts on eyewear and eye care products. VSP aims to make eye care more affordable and accessible for individuals and families.

What is the difference between Vsp Vision Service Plan vs Optician?

FeatureVsp Vision Service PlanOptician
CredentialsNone required, but certification can enhance credibilityLicensing and certification often required
Work EnvironmentInsurance provider, retail optical, or healthcare settingsOptical stores, clinics, or private practices
Industry UsageHealth insurance and vision care plansEyewear fitting, lens selection, and customer service

Vsp Vision Service Plan primarily offers vision insurance coverage, while an optician focuses on fitting and dispensing eyewear. The two roles often collaborate but serve different functions within the vision care industry.

What are some common challenges faced by customer service representatives at VSP Vision Service Plan, and how are they addressed?

Customer service representatives at VSP Vision Service Plan often encounter challenges such as managing high call volumes, handling complex insurance inquiries, and addressing sensitive issues related to members' vision care benefits. To support team members, VSP provides comprehensive training, ongoing coaching, and access to detailed knowledge bases. Collaboration with other departments, such as provider relations and claims, is encouraged to resolve escalated issues efficiently and provide members with accurate, empathetic assistance.

What are the key skills and qualifications needed to thrive as a VSP Vision Service Plan Customer Service Representative, and why are they important?

To thrive as a VSP Vision Service Plan Customer Service Representative, you need strong communication skills, problem-solving abilities, and knowledge of vision insurance processes, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and VSP-specific platforms is often required. Patience, empathy, and active listening are crucial soft skills for resolving member concerns and delivering positive experiences. These skills and qualities ensure accurate information delivery, efficient problem resolution, and high customer satisfaction in a fast-paced insurance environment.
More about Vsp Vision Service Plan jobs
What cities are hiring for Vsp Vision Service Plan jobs? Cities with the most Vsp Vision Service Plan job openings:
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What job categories do people searching Vsp Vision Service Plan jobs look for? The top searched job categories for Vsp Vision Service Plan jobs are:
Vsp Vision Service Plan jobs near you
Infographic showing various Vsp Vision Service Plan job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,552 per year, or $31.5 per hour.
Benefit Fair Representative - Seasonal/Part-Time - Lansing, MI Area

Benefit Fair Representative - Seasonal/Part-Time - Lansing, MI Area

VSP Vision

East Lansing, MI

Other

Medical

Posted 10 days ago

Job description

Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. Benefit Fair Representatives will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.

Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider

Provide visitors with plan information and answer any questions about the plans offered. Refer members to Customer Service for any issues that can't be answered onsite

Interact with Vision Care Marketing and Sales at times to confirm fair/plan details as well as the client event contact to ensure that materials arrived and that their representation meets expectations

May give presentations on the VSP benefit. Interact with Vision Care Sales on presentation details and expectations

Provide fair details and feedback electronically after the fair

Assist in the collection and facilitation of information or data as requested by VSP

Maintains inventory of materials necessary to represent VSP at fairs

Job Specifications

Typically has the following skills or abilities:

The insurance industry or human resources experience is ideal

Previous experience working in customer service, HR/benefits, or health insurance preferred

Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask

Excellent communication skills with all levels of people within an organization

Flexible and able to quickly and effectively change priorities and direction

Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting. Ability to adapt and be flexible with varying client needs

Access to personal cell phone and email, and proficient with the internet

Access to personal webcam and audio to participate in virtual events

Can comfortably set up and manage user account information on multiple online tools

Show valid proof of auto insurance

Ability to plan and schedule travel and out-of-town accommodations

Ability to lift 25 pounds

Business attire required (VSP Polo shirt provided) unless directed otherwise

Ability to walk or stand 90% of the day as needed when attending onsite events

Bilingual (English/Spanish) is not required but a plus

Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

#LI-VISIONCARE

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

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